Senior Quality Engineer Resume
Kingston, TN
SUMMARY
Worked in many areas of IT, including developed applications in variety of languages, produced automated testing scripts, wrote test plans and cases, provided customer support, designed networks, and sales and support for retail markets.
PROFESSIONAL EXPERIENCE
Confidential, Kingston, TN
Senior Quality Engineer
Responsibilities:
- Wrote library of business and technical references using Atlassian Confluence
- Evaluate open source and commercial testing frameworks to meet testing requirements
- Designed pre - release regression test cases to ensure database services are executing
- Designed release night testing procedures to minimize after hours release testing
- Used automated scripts to create thousands of data elements for load testing
- Compose test case templates to ensure that all required elements to perform the test are identified before executing the test
Confidential, Lebanon, VA
Senior Consultant,
Responsibilities:
- Center for Medicare Services (Medicare.gov) including additional web pages for Physician Compare, Hospital Compare, MAPD and PECOS enrollment pages.Automation testing
- Developed scripts using Cucumber and Ruby
- Published technical articles on the advance features of Bash, Cucumber and Gherkin scripting
- Lead training sessions on how to troubleshoot Selenium/Cucumber scripts and use GitHub
- Developed single click testing scripts to execute test cases across dozens of test and production environments
- Served as a leader for team of six testers for running and executing automation scripts
- Developed library of reusable testing scripts for automation
Jira and Confluence Administrator
- Maintained users, groups, and permissions for multiple user groups and projects
- Setup up templates for new testing documents
- Served as lead on weekly Scrum meetings
QuickTest Professional
- Developed QTP scripts for new requirements, change requests and regression testing without using the repository, making implementation and design easier for automation tester more efficient
- Developed multiple Visual Basic scripts to validate web page extracts from SQL and Oracle databases, CSV files, and spreadsheets
Development Experience
- Developed a menu system to allow testers to execute multiple scripts across multiple environments with one single click, eliminating the task of modifying the environment.yml and settings.yml
- Increased test confidence by developing Ruby scripts to validate SQL database updates
- Dozens of QTP scripts using Visual Basic and SQL validate data updates
Confidential, VA
Technical Support Engineer Roanoke
Responsibilities:
- Provided tier III support for a customized voice recognition system for large hospitals and small medical offices
- Support over 500 Medical offices and hospitals with phone and remote support
- Installed and maintained SQL replication for over 25 sites, ranging from a single publisher and with over 10+ subscriber servers
Confidential, Gray, TN
Developer
Responsibilities:
- Designed and modified several Visual Basic packages, Crystal Reports, Visual Basic Classes, and third-party controls
- Setup Access and Visual Basic programs to retrieve data from DATAFLEX using ODBC drivers
Confidential, Abingdon, VA
CASA Computer Services
Responsibilities:
- Sold over 5,000 computer systems to commercial and residential markets
- Spec and quoted complete systems, including hardware, software, labor, third party software, etc.
Freelance Developer
Responsibilities:
- Developed software system in C for the RF bar-coding equipment and designed a system using SQL and C to track and log ‘help calls’ on DIGITIAL VMS machine
- Designed manufacturing software system using Dbase to handled order entry for three departments, printed packing slips, invoices and production schedules
Confidential, Marion VA
Industrial Engineer
Responsibilities:
- Produced manufacturing reporting program, for labor and materials from production departments
- Designed manufacturing software system using Dbase to handled productions accounting, such as order entry, billing, scheduling departments
Confidential, Bristol TN
Responsibilities:
- Taught beginner, intermediate, and advanced computer courses, business math, and adult GED classes
- Received “Instructor of the Quarter” award Fall Quarter, 1990
Confidential, Bristol, VA
Industrial Engineer
Responsibilities:
- Saved millions of dollars through several hundred capital improvement projects
- Designed a new shipping conveyor system, that saved hundreds of man-hours, and improved product flow
- Reorganized in-process storage and increased capacity by 40% by developing new methods and procedures for handling material
- Chaired efficiently meeting with production for brainstorming production improvements
