PROFILE:

• Over 20 years of experience in IT Project management, IT Business Process Consulting, and Business Analysis activities managing portfolio of application under Microsoft, Siperian/Informatica, Reltio, Veeva/SFDC Technology.
• Over 18 Years of sound Pharmaceutical / Life Science experience under sales and marketing, HR, Finance, Medical Affairs, Sample Compliance and Market Research.
• Core Competencies in the areas include Customer Master, MDM, Product Master, ICD - 10, Employee Master, VEEVA SFDC, CRM, Sales Force Management, Customer Alignments, SFA systems, Speaker expense management, Sample Compliance, Order Tracking, Sales Incentives and Compensation, New hire on boarding and off boarding.
• Involved in full Software Development Life Cycle (SDLC) for major Pharmaceutical clients. seeking a challenging position that will further develop strong leadership, management and IT business strategy skills under multiple technologies.

MANAGEMENT SKILLS:

• Data Governance - Data Quality
• Project Management
• IT Business Process Consulting
• Product Management
• Vendor Management
• IT Sales Management

PROFESSIONAL EXPERIENCE:

Confidential, New Brunswick, NJ

Data Governance & Quality Lead

Responsibilities:

• As MDM Lead, oversee implementation of Confidential MDM solution within Reltio platform, managed work streams for Confidential data Integration built by HPS. Assist with updates on SOW for Payer Spine, PBM accounts integration implemented by ZS. Trained on ArchiMate TOGAF for IT integration needs of Celgene.
• Lead the Data Governance and Data Quality stream for R&D strategic initiative Clear Sight overseen by PWC that integrates project management tool that’s used to manage the drug development life cycle, including scheduling, forecasting, costing, resourcing, and tracking of projects, and Opportunities to measure effectiveness of global R&D projects & study milestones. Apply Governance Framework to measure quality for critical data elements, DQ Rules, harmonization of indication data for R&D with RDM solution. DG-DQ Solution requirements utilizing AVQC framework (Availability, Velocity, Quality, Controls) and Implement governance framework with sustainable operating model, people, processes, policies. Enforce business users on build - run governance process with AVQC measures, ownership for critical metadata.
• Implement Governance and Data Quality solution for Veeva Vault Quality Management Solution in Enabling Functions with ownership, stewardship defined with sustainable model. Implementation of Data Quality Platform applying proprietary AVQC framework to measure health scores and weightage of business DQ Rules. Standardization of governance templates for business accountability that would be used to build Data Quality Dashboard in Tableau for sustainable operational matrix, AVQC framework.

Confidential, Princeton, NJ

MDM Lead Solution Delivery

Responsibilities:

• Oversaw and Managed ETL and Reltio development resources.
• Submitted weekly status report to client and manage both IT and business expectations during design, development, testing and production release.
• Involved with MDM implementation from project delivery utilizing Reltio MDM for Endo pharmaceuticals hosted on AWS, and integration with new implementation of commercial DW engagement.
• Assist with future roadmaps on upcoming Informatica Cloud 360 MDM platform technology delivery offerings in Data Lake, and expand on existing INFA MDM solution technology components.
• Helped with end-to-end sales process for all opportunities including assess client needs, RFP submission, on-site presentations, RFI response and multi-day client workshops.
• Engaged to identify new products and services integration with MDM that would benefit ZS customers.
• Assist as Reltio MDM Solution Architect for strategic evaluation done of Alexion Pharmaceutical’s existing Reltio MDM solution, provide assessment of areas of improvement listed below & plan project roadmap.
• Planning for Data Profiling, Data Ingestion Layer Improvement, VEEVA DCR Process, Reltio Configuration improvements on Match-Merge-Survivorship Rule updates and overall MDM architecture improvements.
• Oversee Publish and other downstream integration to concur systems specific improvements, Data Quality and Reltio Dashboard Capability specific improvements. Operational Mgmt of custom utilities for Merges.

Confidential, Bridgewater, NJ

Supervisor - Strategic MDM Advisor

Responsibilities:

• Initiation of strategic evaluation for Reltio MDM, Veeva Network, Informatica, Orchestra MDM vendors for enterprise MDM and future roadmap for commercial sales data warehouse solution. Align with overall technology future roadmap with end to end integration with VEEVA CRM, SFDC system utilized by different business units.
• Actively involved as Strategic Advisory Role for MDM vendor selection process, requirement assessment and RFP Requests on end to end overhaul of commercial sales IT initiatives involving MDM, DW, BI Reporting needs. Manage and Oversee consultative input from Deloitte consulting for overall platform framework.
• Project Management needs for ongoing support of 2 VEEVA CRM, 3 SFDC CRM, VEEVA Vault, Align systems for DERM/GI, OraPharma and Specialty teams. Align with future road maps for an integrated CRM solution.

Confidential, Princeton, NJ

Technical Project Manager

Responsibilities:

• Helped provide Strategic evaluation and implementation of multitudes of key strategic initiatives for Confidential Pharmaceutical within Commercial and Marketing groups.
• Assisted in program management for initiatives in commercial sales & marketing, field medical affairs and medical information with budget of $4-5 million.
• Developed a detailed project plan to monitor and track progress, lead Joint Steering Committee meetings with C-Level Management.
• Assisted in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Managed changes to the project scope, schedule and costs using appropriate verification techniques for on-time delivery.
• Keep track of PM dashboards and documentation, follow up on action items. Mapped & optimize project performance process & value over time
• Key Initiatives around Atlas - Informatica MDM tool to ensure better targeted match-merge rules to achieve standardized gold records of key customer data with IT systems. Manage IDQ Integration & Data Profiling, De-duplication, Match/Merge, and Data Stewardship of customer profiles within iMAP, iProfile and iReports systems. Implemented these systems utilizing AWS, Hadoop ecosystem, and Big Data Technology.
• Multi-Channel Marketing MCM Integration initiatives such as Nexxus - MDM integration, Brand Campaign Initiatives, Email and Mail Marketing, Head 2 Head study and Real time HCP Registration.
• Initiative to help leverage VEEVA SFDC Cloud platform for an end-to-end CRM Implementation for Medical Affairs group and implement key influence mapping system iProfile, iMAP for commercial sales.
• VEEVA Vault solution to help manage field medical document repository and CLM Content that is reviewed and approved with regulatory and medical affairs group. Key Marketing tools for FMA team and MMLs to discuss Vault CLM content and HTML5 content to gain better traction with payer discussion.
• Assist with Microstrategy BI tool ORION around sales business requirement to deliver TRx/NRx sales, call activity, market share data effectively to field sales teams, email integration & deployment on iPad/Web.
• Manage rollout of Cegedim’s Mobile Intelligence 9.0 to enhance KOL interaction and insight capture capability and robust Report Analyzer module. Migration of customer, interaction and integration with IRMS
• SAS Platform migration project to oversee server migration from Rackspace to Firehost environment to be hosted internally to help cost savings by consolidating hosting needs for the multiple vendor applications.

Confidential, Bridgewater, NJ

Project Lead, Technical Consultant

Responsibilities:

• Ensure deliverables as per the guidelines laid out in SOW like requirements, specification documents and work instructions.
• Oversaw and Managed ETL and INFA MDM development resources. Submitted weekly status report to client and manage both IT and business expectations during design, development, testing and production release.
• Work with QA Resource to help follow Forest specific testing guidelines to ensure data quality and QA deliverables.
• As a Technical PM for below list of projects at Forest, help drive key strategic initiatives.
• Oversaw full SDLC around Integration of VEEVA SFDC system & customer master MDM system. Gather Business requirement with key people from SFDC team surrounding ability to integrate Siperian MDM system with latest technology standards under Informatica V9, Siperian 9.0, APEX explorer. Manage business expectation around integration of speakers from CSS system and SAP CRM system with customer master system. And Finalize upon the job schedules to integrate VEEVA SFDC system with customer master.
• Siperian Project dealing with integration of new data sources like AMS, HMS, HCOS Contacts, DEA, HIN and Walters Kluwer into MDM Customer Master using Siperian 9.0. Ensure Cleanse lists are mapped for Relationship Type, Hierarchy Type and others. Work with developers to ensure HPS specific guidelines followed during pre-landing, landing, stage, cleanse, match and merge, load stages. Created work instruction guidelines to follow for any Generic Data Source Provider GDSP, IDD Implementation.
• Managed Web Data Service project dealing with exposing a new set of custom APIs on top of existing Siperian specific APIs. Managed Development of custom canonicals for Search, Get, Add / Update Customer Profile. This generic set of APIs help provide ability via ESB services created on top for later use by downstream system like Aggregate Spend Project, contract system, and vendor master.
• Created Technical Documentation for ICD-10 MDM Implementation related such as Display/Put Specification, Stage-Load Specification, Data Model Specification, Match Rule and Hierarchy Specifications. Technical Documentation are used for new Solution offerings for ICD-9 to ICD-10 Migration.
• Highpoint Party Master, Product Master Configuration: Implement MDM solution to support Party Model and Product Master Initiatives with HUB Configuration and Informatica ETL Configuration for data load.
• Cephalon MDM Configuration: Implement MDM Configuration for integration of THMS Data source with Data Load and Data Validation. Develop Business Requirement related to TEVA HMS Integration.
• Saint Judes Medical Data Governance Report: Provide Technical oversight to generate data governance report for data load of sources such as USD and NMD.
• Assisted with Post implementation Siperian Harmonization process to match/merge Gray area customers in Bulk Load process. Developed process flow around the same for data stewards to manage data in Bulk.
• Assisted with Product Master siperian MDM Configuration, and help load dimension data related to product, relationships, kit, UOM, Material Extension and Cost.
• Involved in Strategy, data integration and validation of Customer Master Data warehouse with VEEVA SFDC System for data loads involving Accounts, Prescribers, Addresses, State License, Affiliations, Alignments, Weekly / Monthly Rx and NPA/NPB Data.
• Identify Business Cases associated with Validating IDE from VEEVA for data involving Grants/campaigns, Sales Activity, MSA KOL Nominations, HCO/Affiliation Updates, DSR, CLM, HCP updates, CA affiliation.
• Assist validating Reports and Dashboard for IQ 20-20 and CRM Insights dealing with Rx Decile Growth, Territory Payer Analysis Reports and Territory Sales Analysis Reports.
• Managed and helped prioritize Project activities involving testing cycles associated with data integration across CDE data warehouse and 12 system integration interfaces with applications such as VEEVA, IMS, AMS, Align-plus, KMK, Incentive Compensation, Speaker, Campaign Management and Sampling System.

Confidential, Bridgewater, NJ

Manager / Technical Lead

Responsibilities:

• Oversaw Vendor Management with external vendor, In-Touch for over 100+ brand marketing websites dealing with HCP and Consumers for all the Confidential products under multiple technologies involving Java, Sharepoint, SQL Server and/or Oracle. Assigned duties, responsibilities, and scope of authority to offshore resources for B2B and B2C e-Commerce sites by following Confidential standards and processes.
• Conceptualized creative solutions, and present them to senior management. Performed Business Process Management for Sales and Commercial web application, Quantum, dealing with Customer Master. Helped Architect Customer MDM system, SOA strategy identifying single point of view for physician, accounts, payer, provider, USMM accounts, markets, sales teams and products. Assist Business with ETL processing, matching and cleansing rules using Trillium & feeds from ext sources like IMS, DDD.
• Identified and scheduled project deliverables, milestones, and required tasks for MARS - Market Research web application dealing with National and Sub-National Product Master and creating single source of product master. Help provide Product MDM for downstream Micro strategy analytics reporting.
• Complied with change management process guidelines for Sample Guardian system utilizing MS Dynamics CRM. Helped manage prescription samples in regulated environment in field.
• Helped develop Microsoft project plans, specifying goals, strategy, staffing and scheduling, risks, manage scope, contingency plans, and allocation of resources for a web-based HR portal, Bonjour. Interfaced with SAP-HR and Payroll systems dealing with new hire onboard, employee off board and terminations.
• Led database and web server migration effort for USMA Scorecard - Medical Affairs website dealing with management of scientific publications, clinical trials and reporting associated with brands.
• Coordinated offshore vendor AHM (Advanced Health Media) and internal IT groups in IT Sales for marketing application, TRACE, dealing with Promotional Speaker Spend. Help Provide Technical Assistance on vendor selection for expense tracking solution. Executed computer-modeling techniques like Use Case, UML 2.0 Modeling and Business Process Modeling.
• Led the team to provide Business Intelligence and business performance management reporting for Rep Interactive Flash based field application for marketing campaigns - RISE using Spotfire tool. Budgeting and forecasting, performance reporting, performance management analytics reporting were delivered to “C” Level executive committees for overall project performance, survey results and sales trends.
• Managed outsourcing deal for IT Marketing website, HealthForward and assisted business on Transition.
• Managed Application Stockholders dealing with various departments like Field Force, Promotional Policy Groups, Financial Analyst, Marketing and SAP Finance.
• Created Microsoft project plans to develop key web functionality and work with business to identify business processes around speaker contracts, user administration and product assignment functionality.
• Helped in retiring Legacy IT Application with both users of Sanofi and Aventis and work with external vendors to ensure business continuity.

Confidential, Madison, NJ

Senior Architect

Responsibilities:

• Analyzed Business requirements and recommended solutions for the CDR Tracker System dealing with consumer order process life cycle.
• Designed and maintained intranet Web Portal for Sales & Marketing Department allowing field users, Sales Support, Marketing, Finance and Operations to monitor container programs tracking in real-time.
• Integrated System with Siebel CRM via web services utilizing XML Technology for product data.
• Developed and maintained digital media content for web application for Advertising and Image Library.

Confidential, East Hanover, NJ

Senior Software Developer

Responsibilities:

• Gathered requirements from business user and wrote High and Low level design documents. Performed development of automated data load every trimester and email incentive compensation details to Sales Reps.
• Generated Monthly Incentives Field reports in Excel showing Incentive, Earning and Product Summary.
• Handled various types of Compensation s generating routines for Sales Reps with higher rankings.

Confidential, Arlington, NJ

Technical Lead

Responsibilities:

• Worked as a Technical Lead to develop a prototype of Customer Alignment system. Involved in Joint Requirement Planning sessions and developed High and Low Level Design Document.
• Architected a user-friendly GUI system consisting of front end user wizards with 3-tier/client-server architecture.
• Reworked existing GUI screens to display client specific Sales Force Organization Hierarchy.
• Involved in the Creation of Entity-Relationship diagram, physical data modeling and middle tier class hierarchy to satisfy client’s needs. Maintained and Supported Compensation Application for Home Office.
• Assisted in front end design, development and implementation of a client/server software system help to maintain Customer Alignments, Zip to Territory relationships and Sales Force Management.