SUMMARY

• Dedicated Quality Analyst/Technical Business Analyst with full system development lifecycle experience, including designing, developing, and implementing test plans, test cases, and test processes to produce significant cost savings and a more successful business.
• Hands - on technology professional with experience in all areas of the SDLC and STLC
• Strong credentials including a Computer Science degree, hands on experience with Agile methodologies, business analysis, software development, and regression/negative testing.

AREA OF EXPERTISE

• Test Plans, Cases & Processes Coding & Test Automation Software Development
• Agile Methodologies and Business Analysis Scripting & Documentation Database Technology
• UI & Website Development/Troubleshooting Regression & Negative Testing Defect/Bug Tracking
• QA & QC Standards UI Design & Compatibility Testing Data Interface & Migration Testing

PROFESSIONAL EXPERIENCE

Confidential, Newark, NJ

Lead Test Engineer

Responsibilities:Functioned as the Lead Tester on the RidePATH Real-time application requested by Port Authority. Created and executed test plans, and utilized Microsoft Azure monitoring tools to detect any defects and to ensure that business goals were achieved. Reviewed and updated any business documentation to achieve accuracy. Tools Utilized here: Excel, Microsoft Azure Storage Explorer, AppInsights, Microsoft Azure, Kudu, CosmosDB

 Confidential, Basking Ridge, NJ

Production Support Analyst/Business Systems Analyst/Lead Quality Engineer

Responsibilities:

Provided technical support to remedy production problems for the NMT application, researched data issues, and validated daily/monthly generated eligibility files which contained millions of production claims. Also created test scripts to test the FRDs in test regions and generated defects for those. Compared the NMT's application functionality and design to existing BRD and FRD documents and created my own FRD documents to capture missing pieces to share with the business and developers. Follow up calls were done on these. Created screenshots and details of new features to add to the NMT application. Tools utilized here: Github, HP ALM, SQL, SSMS, Jira, ASP/VB/C#.net, SSMS, Google drive, FileZilla, Notepad++, Excel, Webex, Agile, Jabber, SnagIT, AWS Workspace, Visual Studio 2017, Salesforce, ServiceNow, and Confluence.

Confidential

Applications Developer/Lead Quality Engineer

Responsibilities:

• Test the RidePATH application to make sure that requirements were being met
• Improved these applications by 25% by fixing/testing production bugs and generate daily eligibility and pricing files.Tools utilized here: SQL, ASP.net, Excel, VB.net, Macros, SSIS, SSRS, SSMS, Word, Webex, Agile, HP ALM, Jabber, Lotus Notes, JavaScript, SnagIT, Sharepoint, Visual Studio 2015, HTML, ServiceNow, and TFS
• Worked on developing, maintaining, regression testing with automated and manual methods, and redesigning of this application. Functioned as a Business Analyst on this project to improve the specifications. Consistently delivered on production days, worked on data migration steps, and reduced errors by 30% in production thus stabilizing the application even more.
• Quickly gained recognition on this application because I produced in-depth test plans as well as implemented regression testing and supplied data with support to the testing team onshore and offshore
• Utilized test plans, regression testing, and acted as trusted senior owner of this application.
• Delivered customer web pages 3 months ahead of time by mass updating 80 websites in a one week and tested them in 1 night on 8 different production boxes
• Added companywide user accessibility to our Provider code dictionary on any type of browser.
• Restructured our search module to access 36 new data sources. Users were given vast ability here to search more areas of our application for their data than ever before.
• Involved in brainstorming ideas to cut the cost in our organization as well as creating/updating services to appeal to more customers worldwide.

Confidential

Lead Quality Engineer/SME

Responsibilities:

• Produced and executed software test plans, test cases and generated automated scripts to identify and document software problems and their root cause.
• HP ALM, Sharepoint, Quality Center, Word, Excel, SQL, Webex, Jabber, Lotus Notes, and Visio.
• Lead formal and informal product design reviews with QA members, onshore/offshore developers, managers, and the Scrum Master throughout the software development lifecycle to provide input on functional requirements, product specifications, and potential issues.
• Webex, Word, Excel, Jabber, Visio, Quality Center, and Lotus Notes.
• Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued senior team member on challenging product knowledge areas, understanding the requirements, creating screen mockups, resolving bugs, generating defects, and creating highly effective test cases. Tools utilized here: Webex, Word, Excel, Visio, Quality Center, XML, Sharepoint, SOAP, Lotus Notes, SQL, Rally, Visio, Azure RP, SSMS, and Excel.

Confidential

Quality Analyst

Responsibilities:

• Became a very respected and trusted team member due to my strong work ethics for support and success by closely helping MDM and RDM team members to create automated testing scripts, conduct manual testing, and supplying test data to QA team members. Tools utilized here: Webex, MDM, RDM, Word, Excel, Jabber, Visio, Lotus Notes, SQL, Visio, SSMS, QTP, Quality Center, and Excel

Confidential

Lead Applications Developer/Technical Business Analyst/Quality Analyst

Responsibilities:

• Functioned as a Quality Analyst by creating and utilizing automated test plans to eliminate deployment errors. Quickly gained the respect of the business team because of the application's improved stability. Tools used here: HP ALM, and Word.
• Assisted the business team daily by checking requirement changes against our existing application design and worked on the Data Migration efforts. Tools used here: Word, Excel, Visio, Sharepoint, SSMS, SQL, Visual Studio 2015, SSRS, Jabber, TFS, SnagIT, and Webex.
• Became an admired and respected senior team member by training team members and other groups on new and existing business requirements, discussed defects, created detailed technical and non technical documentation, and conducted daily KT design sessions with them. Tools used here: Word, Excel, Visio, Tableau, Sharepoint, SSMS, SQL, Visual Studio 2015, SSRS, Jabber, TFS, SnagIT, Outlook, and Webex.
• Created reports, conducted data analysis, provided production support, added and updated front-end and back-end application components, improving the custom websites’ design, consistency, clarity, user-friendliness, error handling, and maintenance. This resulted in 30% of improved performance and popularity to its users. Tools used here: Word, Excel, Visio, Sharepoint, SSMS, SQL, Visual Studio 2013/2015, VB.net, ASP.net, SSRS, Jabber, TFS, SnagIT, XML, Rational ClearCase, SOAP, SSIS, virtual machines, HTML, JavaScript, and Webex.
• Involved in brainstorming sessions with team members on ways to improve the application's design, user friendliness, and performance. Tools used here: Word, Visio, Sharepoint, SSMS, SQL, Visual Studio 2015, SSRS, Jabber, TFS, SnagIT, and Webex.

Confidential

Associate Applications Developer

• Added areas of benefit to our web applications by introducing a new user feedback feature, plug-in ability, and implementing a reference code dictionary application. Tools used here: COBOL, HTML, PowerBuilder, JavaScript, PostGreSQL, Word, SQL, DB2, Sametime, mainframe, Outlook, and Cognos Impromptu.