SUMMARY:

• 17+ Years of IT experience which includes 8+ Years of Payments Industry Experience, 5+ Years of Retail/Private Banking and Wealth Management Experience, 4 years of other Industry Experience
• Extensive Leadership experience of Project Management/Delivery teams and Software QA organizations, managing multiple large teams and performing detailed planning, budgets, plan execution, requirements assessments, test architecture and design.
• Vast Management experience in leading managers and team leads, Department level leadership, Vision building and direction setting, Cross - functional alliance building, management of local and remote teams.
• Built excellent business relationships with internal and external customers/stake holders in multiple geographical locations.
• Demonstrated exemplary management skills by developing Centralized Delivery Teams, establishing reward and recognition models to promote productivity and build sense of ownership of responsibilities.
• Well versed with working in Onsite-Offshore model.
• Worked with multiple consulting vendors with various pricing models.
• Well versed with scrum, TDD, BDD other agile practices and DevOps.
• Strong exposure in web based applications, Web Services testing and SOA testing, client/server testing, Security testing, Database testing (SQL/PLSQL).
• Proficient in creating Project Plans, Delivery Schedules, Test Strategies, Test plans, UAT plans.
• Extensively worked on Test automation frameworks/implementation and Performance Engineering.
• Skilled in performance test management and tools like LoadRunner.
• Well organized, self-motivated, proactive, process and result oriented professional with experience in all phases of software development and Quality Assurance life cycles.

TECHNICAL SKILLS

OS: Unix / Linux / HPUX/Windows (All versions)/VMWare/Docker/Kubernetes

Automation / Performance testing Tools: LoadRunner, Quick Test Pro, Selenium, JMeter, Parasoft Jtest

SQA Management tools: HP Quality Center (ALM), Jeera, Test Track Pro, Clear Quest

Application Servers: Tomcat, JBoss, Apache Web Sphere, Web Logic

Configuration Management Tools: IBM Products, PVCS and Sub-version

Relational Databases: ORACLE, DB2 UDB, SQL server

Development Platforms: JDK 1.1, 1.2, C, C++, Visual Studio, .NET

Security Test tools - IBM AppScan:

API/Web Service - REST and SOAP web service: Document/Knowledge Sharing tools like SharePoint/Wiki etc.

PROFESSIONAL EXPERIENCE:

Confidential, Highlands Ranch, CO

Manager - Performance Test Engineering and Tools Management

Responsibilities:

• My team was responsible for performance testing of various existing and new Confidential applications and programs.
• The applications included web based applications, APIs including REST and SOAP APIs, Socket posts etc.
• The technology used was Java, HTML, XML, JSON, Oracle, Unix, Containers (just introductory level).
• Manage a team of performance test engineers. Manage goal setting for the team, review of goals achievement progress, manage their 1:1s.
• Time management for resources and their work allocation.
• Evaluate new requests, help the team estimate the efforts, assign the new requests according to time/ skillset availability and functional background of resources.
• Manage the testing tools used across Confidential . This included,
• Analyze requirements for the tools and work with sourcing team to identify tools and vendors.
• User management for tools. Automation of addition and deletion of users based on user status.
• Licensing management for tools.
• Work with tools vendors to evaluate/POC new tools.
• Work with vendors for issues with existing tools and resolve those issues.
• Work with vendors for new versions of tools and test those through different test environments and implement those tools in production environment.
• Share work with team in Singapore based on resource availability and Data center distribution.
• Share ideas with that team to ensure best practices are followed across teams.
• Interviewing and hiring of new resources needed for the team.

Confidential, Nevada, US

QA Lead

Responsibilities:

• The applications included web based payment portal, APIs including simple XML and SOAP APIs, Batch transaction processing, HTTP Post interfaces, mobile payment apps.
• The technology used was Java, JSP, HTML, XML, CSS, Apache Tomcat, JSON, Oracle, Linux working on Virtualized servers.
• Create and deploy builds using Hudson, own and manage testing and integration environments including configuring servers, application servers and DB management.
• Create SQL, PL/SQL scripts and shell scripts to support the testing activities.
• Define automation and performance testing strategy and implement automation and performance tests using JMeter, Selenium and other automation tools.
• Managed and completed entire integration of Intrix payments gateway with processors like Elavon and TSYS.
• Testing of mobile payment application offerings on iOS and android.

Employment

Confidential

Responsibilities:

• I had to take a break to support a family member during a critical illness.
• Also after returning back to US, had to wait for filing of appropriate applications with USCIS and approval of the Employment Authorization Document.

Confidential

Assistant Vice President

Responsibilities:

• Achieved excellence in project delivery management by successfully managing team of over 350 resources including vendor teams from multiple vendors.
• Managed end to end project deliveries successfully by providing overall leadership to all India based resources for Private Banking and Wealth Management LOB.
• Excellent stakeholder management by understating customer needs and providing strategies to excel those needs.
• Built strong teams by understanding team dynamics and by engaging resources as per project needs and technical requirements.
• Promoted best practices like knowledge sharing, cross functional training across teams.
• Established powerful and easy to use Project Dashboards, KPI monitoring and reporting.
• Standardized governance frameworks, metrics frameworks.
• To reduce the vendor dependencies in critical business areas, promoted and supported best ideas for development of captive staff and at the same time worked with vendors to ring-fence critical resources.

Confidential

Assistant Vice President

Responsibilities:

• Set test strategy and test plans for programs.
• Created Plans and Estimates in terms of software/hardware and program resources and budgets.
• Reduced resource requirements and execution time required and provided savings of GBP 45000 through innovative ideas like Risk Based Testing, phase de-duplication, shift left strategies, continuous test automation etc.
• Managed testing through various testing phases from project inception to go live.
• Reduced the manual testing efforts by 40% by identifying automation opportunities and implementing automation frameworks and test automation.
• Provided overall strategy and guidance for performance testing and managed performance testing based on NFRs.
• Effectively managed the test environments by engaging and owning the test environments and test data needed by different projects.
• Provided overall team management and hiring, career progression, performance management and rewards and recognition for the team.
• Lead the testing activities for multiple program releases comprising many projects in retail banking portfolio projects involving web technologies, web services, ETL, Mainframes and heavy database dependency.

Confidential

FOUNDER

Responsibilities:

• Through MARV, provided Quality Assurance Management services and consulting to US based IT company.
• I was responsible for management of the entire QA team and Test delivery for the client including managing the QA teams at US location from India and offshore vendor teams in India.
• Implemented automation for various xml/http post interface applications.
• Managed load testing and system testing on various applications.
• Worked with the offshore vendors of the company for Pricing, Delivery and Project Management.

Confidential, Moorpark, CA

MANAGER IT

Responsibilities:

• Over 5 years, performed various roles, managing Software Testing/Quality Assurance, Build management and deployment, and Production environment support.
• Established a centralized Quality Assurance model across multiple divisions.
• Implemented standard tool sets and processes to increase efficiency and resource sharing, while preserving best practices at each division to ensure continued success.
• Acted as a key resource for Product Management and Sales in working with key clients on issue resolution and technical assistance in product implementation.
• Established a reward and recognition model to increase productivity.
• Roles and Responsibilities: Ownership of the QA group for the internet payments gateway processing more than 160 million transactions per year for Credit Card and Check transaction processing.
• Management of the testing group delivering distributed applications (SOA architecture), managing multiple concurrent projects to enhance and improve the Gateway.
• Ownership of initiatives from Product group, concept through architecture, QA, implementation and production support. Increased partnership with Product Development groups, increasing accuracy of business requirements development and assessment of developed products’ success in meeting these requirements.
• Set up and managed centralized test automation lab and performance testing lab.

Confidential, TEANECK, New Jersey

ASSOCIATE

Responsibilities:

• As a QA lead, I worked at various client locations in the US working with Onste-Offshore model delivering many projects successfully.
• Drove and established a formal test and software quality assurance (SQA/CM) methodology to ensure proper test execution for the projects.
• Lead testing teams of various sizes at on-site and offshore locations within US and India working for clients like First Data Corp, MetLife, JP Morgan Chase, IndyMac Bank etc.

Confidential

Senior test engieer

Confidential

SENIOR software quality assurance ENGINEER