SUMMARY

• CSTM and ISEB Certified Expert in QA methodologies (Agile, Waterfall and V), Program management, End to End Test life cycle management, Business Analysis, Test phase Management of multiple projects, Test Governance, Test Frameworks (Manual and automation), Test Deliverables and Sign Off.
• Sixteen years track record of successfully delivering complex, quality driven, solutions. An experienced IT Consultant handled many high profile and high value programs and projects (350M). Managing teams of 30 + (onshore/off shore resources) with an additional experience in release management.
• Testing experience covers end to end testing life cycle, with particular strength in functional, SIT,UAT, BAT, PAT,OAT phases for fortune 500 companies, including financial, insurance and mortgage services testing, quality gate governance for CMM levels, credit risk rules and compliance regulatory projects.
• Have expertise in setting up COE (Centre of Excellence) from scratch to implementation and governance for large banks and organizations.
• Well versed with Software development life cycles applying formal SDLC, Agile, PLC and Waterfall methodologies. Expertise in Business Analysis, Test management, Test Analysis, Risk Analysis, Requirements Gathering/Analysis, Traceability Matrices, Test Case Design, Test Scripting, Test Frameworks (Manual and Automation), Audit and reviews of Test Deliverables (Master Test Strategy, Test Plans, Test scripts, Functional documents), Test Execution, Test Automation tools, Rally, Jira studio, Clear Quest, SOAP UI, SOA, Selenium, Share point and MS Office suite.
• Trust worthy and a highly respected motivational leader. Good communicator with all the levels of team, client, vendors and project governance board with 10yrs. of experience in training, conducting workshops and producing white papers (case studies) for QA best practices.
• Good people management skills and responsible for team management, mentoring and appraisals.
• Domain expertise in Capital markets, Wealth Management, Finance, Credit Risk, Banking, Telecom, Government and Insurance.

PROFESSIONAL EXPERIENCE

Confidential

UAT Lead

Methods & technologies: V - Model. Tools: HPQC, ALM, SharePoint, MS Office suite, Trade Link and Service Link

Responsibilities:

• To coordinate UAT phase and testing activity of 40+ SMEs and end users.
• Managing daily Defect Triage meetings and daily track reports
• Test case management and UAT phase maintenance using ALM
• Created UAT test framework within ALM
• Performed hands on testing to check complex business rules, queues and workflows during UAT phase test coordination.
• Defect management using ALM
• Test data coordination
• Tracking SCRs and CRs to create new test cases

Confidential

Senior Program Manager QA

Methods & technologies: V-Model. Tools: HPQC, ALM, QTP and UFT, SharePoint, MS Office suite, SQL, Data Loader, mainframes and MDM, SMTP protocols for Microsoft cloud.

Responsibilities:

• Designed and established Test practices for COE. Includes adapting V-Model to suit Confidential ’s project life cycle.
• Managing complete QA life cycle (POC, SIT to BAT) and Test governance for BTR2 Program.
• Involved in QA budget estimates (onshore and offshore) and managing QA budget for 14 projects
• Managing and estimating risk at program level using risk analysis techniques and risk mitigation.
• Responsible for creating Program Test strategy and Test strategies for individual projects and Test Plan approvals.
• Designed and maintained test framework for both manual and automation scripts using HPQC, ALM, QTP and UFT.
• Coordinated with multiple teams of the program for QA activities
• Created customized HPQC/ALM reports for Delivery Managers, Director and PMO
• Managed test data creation and data mining from legacy systems for all the 240 applications being testing as a part of migration.
• Managing a large multiple teams (both onshore and offshore), planning, scheduling, timesheets, payroll and invoices.
• Responsible for setup and managing multiple databases for all the projects of the program in HPQC/ALM.
• Coordinated with external vendors of the program and maintained good relation with all the stakeholders.
• Testing involved SMTP protocols for MS cloud services in integration with the security layer of Confidential

Confidential

QA Data Manager

Methods & technologies: Water fall. Tools: HPQC, SharePoint, MS Office suite, SQL, Data Loader, TSYS and mainframes.

Responsibilities:

• Providing test data support and data conditioning using TSYS system and master data management.
• Managing a team of data specialists
• Providing weekly status reports to stake holders.
• Planning and coordinating test data for SIT, AIT and BAT
• Coordinating and tracking data requests from multiple testing teams including on shore and offshore.

Confidential

BA/QA Lead

Methods & technologies: Water fall. Tools: SharePoint, MS Office suite, SQL, Data Loader, Omega

Responsibilities:

• Performed system analysis, gap analysis, process mapping, for new reports.
• Responsible for change requests and version control with release management.
• Have done hands on analysis creating high level and detail level business requirements.
• Conducted walkthroughs and identified gaps.
• Created business requirement templates and documents.
• Leading a team of business analysts and reviewed their work.
• System testing rules for Credit risk application.
• Managing UAT and PAT phases, coordinating sign offs.
• Liaise with Software designers, Data analysts, database designers and testers.
• Additionally responsible for leading testing activities.
• Created test methodology for best practices and also created test frame works, defect tracking and defect management.

Confidential

QA Manager

Methods & technologies: Agile. Tools: Oracle SOA suite, Altova XML Spy, SOAP UI, Selenium, Rally, MS Office suite, testing of TCP/IP, SMTP protocols.

Responsibilities:

• Attend scrum meetings for product requirement definition, story estimation (points)
• Created test framework and maintain traceability in Rally.
• Maintaining and track Test Environments for every release, including configuring WSDLs.
• Created a local host Oracle SOA environment as a backup plan in case of Test environment outages (failing environments is a real challenge in the current project)
• Worked hands on and created test cases using SOAP UI.
• Created and maintained test data using XML Spy.
• Created automated test frame works using Selenium.
• Testing involved TCP/IP protocols in Oracle middleware for web service requests
• Testing SMTP protocols for customer communication management.
• Responsible to obtain sign offs from the product owner for every iteration of the LTQ project.
• Responsible for maintaining the SIT,UAT releases and testing activities.

Confidential

E2E Test Manager

Methods & technologies: Globe star, PHC, Main frame servers, Tumble weeds  Tools: Globe star, PHC, Main frame servers, Tumble weed, MS office suite (Excel, Share point and MS Project).

Responsibilities:

• Amex Mexico Capital market project: Testing involved workflows of all the products for daily trading in Calypso and Decalog (Portfolio Management System), OMS and DTCC integration, trade pre matching, testing operational transparency of Fortis Investments, System testing implementation templates for TRS, IRS, CDS and CCX, testing extracted BI reports for process consistencies, P&L attribution analysis.
• Amex Argentina Derivatives project involved testing lifecycle for investment instrument equity derivatives, fixed income, Variable rate and preferred rate demand, OTC derivatives, Money market instruments, mortgage and asset backed securities and collateral debt risks with agencies involved.

Confidential

BA/QA Manager/ Lead IT consultant

Responsibilities:

• Working with multiple clients concurrently - developing all testing deliverables Test Strategy, Phase Test Plans, Traceability Matrices, Test estimations, Risk Analysis, Requirements Analysis, reviews, walkthroughs, training and mentoring, Release management, delivering end to end testing solutions (manual and automated) for various technologies including CRM, Webservices, .Net, Java, legacy systems, MS Desktop solution packaging, VIR (Voice Interactive Response), MS office suite (Excel, Share point and MS Project), SOA and Biz talk server, TCP/IP, SMTP, VoIP protocols.