SUMMARY

• Self - motivated and goal oriented professional with 15+ years of experience in quality management, software development, vendor, project, program and product management in business-information service solutions, retail, telecommunications, and banking industries.
• Respected leader, innovating adept at driving project success through motivating global teamwork of skilled managers, developers, and engineers to ensure superior work quality while adhering to strict deadline and addressing risks.
• Possess expertise across all phases of software development lifecycle from requirements gathering through to implementation and support.
• Skilled and multitasking in applying methodologies and standards to meet quality goals and problem solving.
• Proactively examine existing processes and leverage enterprise tools to optimize project and test management and automation frameworks.
• Effective communicator with colleagues and project stakeholders.
• Role model and mentor junior colleagues to motivate and promote professional growth and collaboration of team members in support of organizational goals.
• Team Leadership
• Strategic Planning
• Quality Management Systems
• Budget & Planning
• SDLC (SAFE, Iterative, Waterfall)
• CMMi, ISO 9001

TECHNICAL SKILLS

Test Management: CA Agile Center, Inflectra SpiraTeam, HP ALM, Quality Center, Microsoft Test Manager (MTM)

Testing Tools/ Software: ROBOT, Express>IT, Selenium WebDriver, Cucumber, SOAPUI NG, HP ALM, QuickTest Pro, UFT

Environment: and Tools: Oracle, DB2, MySQL, MS SQL, SDET, CI, CD, BDD, TDD, ATDD, Oracle WebLogic, WebSphere, JBoss, WildFly, Java, HTML, JSON, Web Services, SOAP, REST, Team City, Maven, Jenkins CloudBees, GIT, AWS, VMWare, SVN, TFS, FlexNet Publisher, Toad, SQLyog, SSMS, Ab Initio, Putty, DOORS, MS Visio, UML, MS Office suite

Defect Reporting: JIRA, Inflectra SpiraTeam, HP ALM, Bugzilla

Platforms: Windows, Linux, OS400

Scripting Languages: VBA, VBScript

Project Management: CA Agile Central (Rally), Microsoft Project

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Quality Assurance Engineering Manager / Tech Lead

Responsibilities:

• Increase organization productivity contributing as a member of the Divisional Agile Transformation Board.
• Lead and hands-on in the implementation of effective and relevant for the business solutions including organization, test environment, defect and test management, automation, test data management, reporting, quality metrics and RCA.
• Increase team efficiency encapsulating complex and/or manual and time-consuming procedures for the various type of tests for front-end UI, back-end and batch and services, ETL, Big Data and turning them from Art to scalable and reusable solutions usable for every team member. Integrate TDD, BDD and ATDD testing activities with CI/CD process.
• Maintain knowledge Library and encourage Team to extend area of their expertise sharing and learning and adopting the best Enterprise practices carried out in compliance with policies, regulations, and standards.
• Coach every team member, manage their workload, teamwork, development plans, and appraisals, retain talents and identify and onboard new talents both at onsite and off-shore.
• Actively contribute during Scrum ceremonies from PI planning through Retro for all scrum teams of the Division and ensuring Teams choose and implement the best possible option, assess risks and deliver business value on time, with expected quality and cost.
• Communicate and report to managers at all levels including VP.

Confidential, Hoffman Estates, IL

Senior Manager Quality Engineering / Tech Lead

Responsibilities:

• Managed and coordinated Loyalty Quality Program including definition of goals and test strategy, utilized client business requirements, constraints, dependencies and risk analysis.
• Owned quality metric selection, collection and analysis and led process improvement.
• Managed global cross-functional SDET team of 30+ and test environments.
• Established and executed communication plan to engage and update stakeholders including real-time reporting.
• Led sharing of expertise and adoption of industry best practices and standards.
• Worked as product owner, administrator, and SME of Inflectra SpiraTeam ALM tool.
• Reduced duration of testing phase by 50%, transforming several separate teams to SDET cross-functional geographically dispersed team covering all testing modalities and test automation.
• Introduced test automation framework, employing Qualitia, and Selenium WebDriver, delivering labor savings equal to 700-man hours of effort per every round of automated regression suite execution and enabling sign off on release after last minute changes all in 1-day as part of continuous delivery initiative.
• Dramatically improved effectiveness of manual and automated test management and real-time reporting by implementing Application Lifecycle Management tool for whole corporation and creating set of VBA scripts automating project planning and tracking routine.

Confidential, Lincolnshire, IL

Project Leader, QA Automation Architect

Responsibilities:

• Increased automation team productivity up to 20% by implementing team performance report which increased visibility of team activities and progress on assigned tasks.
• Implemented backup process for automation framework, reducing test script and data loss to zero.
• Enhanced automation framework effectiveness by using HP Quality Center 10.0 to schedule test execution through remote test environment, sharing test status reports, and improving test data management.

Confidential, Holmdel, NJ

Director of Software Quality & Release Management

Responsibilities:

• Transformed both Development (70+) and Software Quality Assurance (22+) teams to customer-centric organization, delivering Agile QA service to 6 technical teams located in USA, Australia, Germany, and Belarus and following customized processes and specific release schedule.
• Greatly enhanced efficiency of software development process, designing and deploying continuous integration system with web interface to manage build production, test environment, product deployment, automated testing, and reporting in single cycle.
• Optimized test lab operation for 60 plus computers through environment virtualization from VM Ware.
• Guided professional development program resulted in 4 QA Leads receiving promotions to management.
• Reduced effort for license generation for 100+ customers by 20 times, implementing automated license generation system.

Confidential

Quality Monitoring Manager