Software Quality Assurance Manager Resume San Diego, CA - Hire IT People

SUMMARY:

Quality leader, Professional Scrum Master experienced in product development, support and process improvement through all phases of the software development lifecycle.
Certified Professional Scrum Master (PSM), Scrum.org
Complete knowledge of Software Development Lifecycle (SDLC)
Proven, successful record of working with stakeholders to drive quality product development
Approaching technical projects from a business and customer perspective
Project planning including resourcing, scheduling and budgeting
Experience devising automation strategies for test streamlining
Implementing metrics for risk management and process improvement guidance
Team Building & Mentoring Agile (scrum) Documentation & Compliance Quality Management System (QMS) Mobile Testing Systems Automation est Strategies, Risk - Based Testing & Test Coverage
Functional and Specification Requirements
Project Management
Process Engineering & Optimization
QA & QC Standards

TECHNICAL SKILLS:

EXPERIENCE:

Confidential, San Diego, CA

Software Quality Assurance Manager

Responsibilities:

Built & managed 7-person QA team covering several projects in a FDA-regulated environment
Defined, standardized processes establishing reproducible methodologies for all development
Validated business requirements ensuring business vision was clear across all groups
Translated business requirements into technical specifications leading to proper development
Ran sprint planning, daily scrums, product demos & retrospectives for multiple projects
Assisted in devising policies and procedures for quality management systems (QMS)
Used metrics showing system-design produced the most monthly average escaped errors
Carried out measures that reduced overall error-escape from phase-to-phase by 65%
Implemented triage process efficiently resolving production issues based on severity, priority
Devised automation framework using Selenium and Appium reducing test run times by 95%
Worked closely with product owners to prototype features/workflows using InVision

Confidential, Poway, CA

Quality Assurance Analyst

Responsibilities:

Authored all test assets achieving most effective test coverage and requirements compliance
Validated, timely delivered high-quality products used by thousands of auto-repair businesses
Automated regression script with QTP reducing test-run times from 16 hours to 30 minutes

Confidential, San Diego, CA

Quality Assurance Engineer

Responsibilities:

Led validation of ‘agents’ application improving levels of submissions by 40%
Led testing of ‘predictive analytics’ project elevating auto-insurance business from ‘sub-prime’ to 'preferred' bracket
Automated end-to-end script for auto-insurance application with QTP allowing testers to quickly regress-test newly delivered builds

Confidential, Mountain View, CA

Quality Rater

Responsibilities:

Rated relevance of search responses helping company deliver best results to users’ queries
Researched the internet to provide evidence for relevance rating
Conferenced with raters often convincing them my responses were the most appropriated

Confidential, San Diego, CA

Senior Software Quality Assurance Engineer

Responsibilities:

Authored and executed all test assets for upgrades and new features to ensure on-quality release under tight schedules
Oversaw environments setup and test-data generation using SQL guaranteeing proper, on- schedule validation of applications under test
Allocated test resources and organized schedules using Microsoft Project
Led validation of ‘fleet management’ and ‘change and release management’ applications delivering on-quality/on-time products used by Walmart, United Van Lines, XTra Lease
Conducted cost-benefit analysis on test automation using Rational TestManager, which was approved by management, reducing regression test run from two days to under one hour
Reviewed Java code of automated test suites for correctness of logic
Improved and taught training classes and updated user’s guide for the ‘change and release management’ application ensuring end-users worked at top efficiency