PROFESSIONAL SUMMARY:

• To Secure a Business Analyst OR Quality Assurance role in a company that provides challenging assignments with opportunities for growth.
• A highly motivated technology professional with over 8+ years of experience as a QA Tester and 2 years as a Business Analyst.
• Working Knowledge of industry standard SQA tools, methodologies and the Software Development Life Cycle (SDLC).
• Energy, Banking, Airline, Federal IRS Audit IT Domain Experience.
• Experience in Waterfall and Agile methodologies
• Meet all deadlines with an emphasis on quality.
• Excellent communication interpersonal and strong analytical Skills.
• Expert in handling the team efficiently, reporting to higher management, worked with Business Users at UAT level of the project, handling deployments and participated in Post - Deployment testing.
• Expertise in managing QA Projects from Business requirements gathering through implementation.
• Collaborate with Business analysts, developers and QA team to ensure all requirements are met for the project testing.
• Proficient in analyzing Business Requirements, Specifications and Use Case documents in order to create detailed Test cases and execute them.
• Experience in developing test scenarios, test cases and test scripts for Functional Testing, Regression Testing, System Testing, Integration Testing, Smoke Testing, Sanity testing, User Acceptance Testing and End to End Testing to ensure proper business compliance.
• Experience in quality assurance for Client/Server and Web Based Applications on Windows and Java Environment.
• Excellent skills in overall Defect triage, reporting and tracking the defects until they are fixed and closed.
• Hands on experience with Manual and Automation Testing using Mercury Interactive Tool (ALM/QC QTP/UFT ), Rally, JIRA, SOAPUI and Selenium.
• Experience in jmeter to preform load testing, performance testing and stressl testing of web applications.
• Expert in Data validation and Backend Testing.
• Experience in SQL Developer preformed various queries to retrieve data for testing purpose.

PROFESSIONAL EXPERIENCE:

Confidential

QA/BA Analyst

Responsibilities:

• Learning the current functionality of CEAS and RGS Application.
• Executed Regression Scripts for CEAS and RGS Application.
• Executed SQL Queries and validated the data in the database using TOAD/ORACLE
• Attended meetings and training sessions with SME to understand the Business Requirements.
• Tested various types of Audit Cases in RGS & CEAS, including Clerk/Manager, CEAS URL, CEAS RGS and CEAS Menu.
• Tested in AIMS Mainframe application.
• Preformed Patch testing for CEAS on test machines by virtually connecting to the machines.
• Created Flow Diagrams in Visio and Process Flow Documents for PBBA project.
• Created Test Scripts for PBBA RGS ID 59 Business Requirement for CEAS.
• Created Test Plan Document for PBBA RGS ID 59 for CEAS 1.20.0 Sprint 2 release
• Participated in defect Triage calls with the Dev, SME and DBA to troubleshoot/resolve the defects.
• As a BA, had meetings with the Product owners and gathered Business Requirements.
• Captured Meeting Minutes for project management.
• Updated the existing Regression Test Cases to facilitate the new Requirement changes

Environment: CEAS, RGS, JBOSS, JAVA, Microsoft Office, TOAD 11.5, Oracle, IDRS (Main Frame), Visio, CLM, DocIT,Snagit.

Confidential

Senior QA/BA Analyst

Responsibilities:

• Gathered Project Requirements from different application teams for E2E Testing as part of the Single FOS partition and FOI/AOI Project
• Collaborated with Crew Business Analysts & SME’s to create Business Process documents for Crew Check-in, Crew hotel/Limo, KCM (Known Crew Member), Vacancy Bidding, Crew Training and Qualification.
• Created Test Support Documents for Training Scheduling System, Crew Check-In application and various FOS Crew Business Processes.
• Created test Scenarios and test cases from the Business Requirements documents and TSDs.
• Fetched test Data for Crew and flight using different Sabre commands in FOS for E2E testing.
• Actively participated in Defect Lifecycle Management, logged defects in ALM, retested and closed once they were fixed.
• Executed Crew Business Process test cases in Main Frame Sabre HTE FOS application for Crew Qualification, AVRS, Line Check Airman, Planned Absence, KCM, Vacancy Bidding, Crew Scheduling & Tracking, Crew Hotel/Limo, Deadhead booking, Crew Check-In, trip trade, Crew Training and Qualification and Crew Payroll.
• Prepared Payroll documentation needed for Crew pay validation for the E2E testing.
• At an Application level tested the Pilot PBS (Preferential bidding System) Job Services Application for Flight Hub.
• Worked in an Agile environment with a 2 week iterations and daily stand ups with the Dev team, PMs and Architects for the testing of New PBS Job services application.
• Used Rally for creating User stories, test cases, executing test cases, logged in defect for the Pilot PBS Project.
• Involved with Regression and functional Testing for Flight Hub PBS Project
• Worked on Selenium and Eclipse to automate some functional test cases for Flight Hub PBS Job Services.
• Involved in backend testing for XML files on the AOS server using putty and WinSCP
• Attend SFP & AOI E2E testing Crew planning meetings
• Tested Crew daily nightly jobs using SOAP UI
• Tested different scenarios in a day of a Life of a flight, domestic, international, ground interruption, Air interruption, flight cancelation and Stubbed flight.
• Performed Mobile/ IPad testing for Crew Check in application
• Supported SFP Production End 2 End Cutover team with issues arising during the cutover of the project.

Environment: TFS, Eclipse, Rally, Microsoft Office, Putty, WinSCP, ALM 12.5, Sabre HTE FOS, SOAPUI, iPad, iPhone

Confidential, Dallas TX

UAT Analyst

Responsibilities:

• Preformed mapping analysis of Requirements Traceability Matric with Business Use Case Document.
• Participated in Test case review meetings and provided feedback
• Tested newly developed web-based Cargo Application
• Tested legacy Cargo Application
• Mentor/trained new QA hires for the new cargo Project.
• Developed test cases and manually executed test cases in HP Quality Center
• Perform Functional Testing, Regression Testing, System Integration Testing, UAT Testing and End to End Testing.
• Preformed load and performance testing using Apache Jmeter.
• Document and report all defects in HP Quality Center
• Attended daily defect meetings and provide feedback on high/urgent defects
• Attended daily stand up meetings and provide project updates and any impediments
• Attended Project Use Case meetings and give feedback on user stories
• Test Confidential Integrated Flights Tracking (Swift) cancel flights, reinstate flights, divert flights and add flights for testing purposes
• Test Terminal Information System (Otis) assign flight gates and or/tails for testing purposes

Environment: Catts 15.4.3, Cargo system, HP QC 10.00, Quick base, Excel, Jira, Snagit 12.0, Teradata SQL Assistant, Gem fire, SoapUI

Confidential, Chase Lewisville TX

UAT Analyst

Responsibilities:

• Preformed mapping analysis of Business Requirement document to Functional Specification document and gap analysis for various loan Modification programs.
• Performed Functional and system testing of GSE Streamline/Alt Mod, Unemployment Forbearance, Repayment Plans, Straight to final functionality and Gove HAMP including USDA, FHA and VA in the Agent Desktop.
• Created test scripts for Production defects and incidents that occurred after the deployment and executed them.
• Used HP ALM tool for all the manual testing and defect tracking.
• Involved in status, review and defect triage calls of the project.
• Reported defects, logged and tracked them till they were fixed and closed.
• Preformed smoke tests in UAT and Production environment after every a new code deployment.
• Preformed Sanity testing in production environment after server refresh.
• Coordinating with the development and QA team both onsite/offshore.
• Used Oracle SQL Developer to run the queries to retrieve data from the tables.
• Provided training of the application to the new members who joined the project.
• Used JIRA Management tool to track all the stories.
• Used Fidelity MPS and VLS for Loan data verification and validation.
• Preformed Loan conditioning for various investors according to the guidelines.

Environment: ASP .NET 2.9, Oracle SQL Developer 10 2.1.1.64 , J2EE, IIS6.0, Apache Tomcat 6.0, Snag it 11.1, Toad, ALM 11.0, JIRA, Fidelity MPS, LPS 5.1, VLS

Confidential, McLean, VA

Quality Analyst

Responsibilities:

• Analyzed the Business Requirement Documents and Functional specification documents to prepare Test cases based on Test Plans.
• Performed Smoke, Functionality, Integration, System, Regression Testing based on Analysis and understanding of the requirements, non-functional specifications and end-user needs.
• Performed User Acceptance Testing (UAT).
• Wrote test scripts in Excel and QC, executed the test Cases in QC and reported the defects when needed.
• Tracking the major defects till the close.
• Involved in status and review meetings of the project.
• Produced Test Metrics showing the number of test cases executed, number passed, number failed and number left to execute in weekly meetings.
• Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking, etc.
• Coordinating with the users and development team both onsite/offshore teams.

Environment: J2EE, XML, JAXB, XML SPY, DB Visualizer 4.1, Quality center and Team site.

Confidential, Tulsa, OK

QA Analyst

Responsibilities:

• Tested the new functional requirements that were added to the in house application which was used to store the customer information and offer different energy plans.
• Worked with Business Users and Developers to create complete test plan accordingly to the high level project schedule.
• Analyzed the business requirements and developed Test Plan
• Attended weekly team meetings with business users and developers to get updates on the status and raise any issues to the management.
• Developed Requirements Traceability Matrix (RTM) to track requirements during the QA Testing Phase.
• Used Quality Center to Write and execute the test cases
• Develop and automate Web Services API testing using open source frameworks such as SoapUI.
• Performed smoke/sanity test on upgraded applications.
• Coordinated the overall performance team efforts, including Performance Planning, Performance Testing.
• Tested applications both in QA and UAT environment by migrating test data stores between the environments

Environment: Java 2.0, JDBC, JSP, Servlets, Java Script, VB Script, HTML, XML, Oracle, Quality Center, MS Test manager, Agile, TOAD, SQL, QTP, Win runner, windows.