PROFESSIONAL SUMMARY:

• Over 7 years of experience in Information Technology as a QA Lead/Analyst
• Well - versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Strong hands on experience in testing Web-based and Client-Server applications on different environments in WINDOWS and UNIX
• Good expertise in Insurance, Banking, Financial, Investment Banks, Mortgage, Banking & Health Care and Retail business domains.
• Hand on experience in preparing Test plan, Test cases, Test Scenario and Test Data
• Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
• Designed, Developed and Implemented Test Strategies, Test Designs and Traceability Matrix
• Experience in review of Requirements document, Design documentation and Functional specification
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Insurance experience includes Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems, Health Insurance, Auto Insurance Home Owner Insurance and Crop Insurance.
• Experience in performing Positive, Negative, Boundary, Functional, GUI, Database, Integration, System, Regression, Exploratory, Security, Cross-Browser and User Acceptance Tests
• Good expertise in peer reviews (Test Design and Defect Reporting).
• Exposure to automation testing tool QTP/UFT
• Hands-on experience in Rational team Concert (RTC)
• Experience in Web service testing using SOAP UI.
• Good Knowledge in QA Administration setting up HP Quality Center/ALM
• Experience in executing SQL queries in order to view successful transactions of data and for validating data
• Good Exposure to Agile, Iterative, Waterfall and Test Driven methodologies
• Experience in Test Management, Bug Tracking and Reporting Systems
• Patient and flexible with ability to manage multiple priorities under pressure and on deadline. Relentlessly in search of the alternative and optimum solutions for the assignments at hand
• Worked closely with development and Technical Support teams to resolve quality issues.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies

WORK EXPERIENCE:

Sr. QA Analyst/Mobile Tester

Confidential - Madison, WI

• Wrote detailed test cases and plans for Policy Center Implementation for Personal Lines of business.
• Developed and executed formal test plans to ensure the delivery of quality software applications.
• Documented to ensure operational and future maintenance capability and provided user training and interface for new and modified programs and/or systems.
• Wrote test cases for mobile and desktop functional testing.
• Wrote test cases for Policy Center Personal Lines
• Complex test scenarios were designed for iOS, Android and WP7 according to each OS
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc
• Executed automated test cases in UFT/QTP through ALM/Quality Center and reported defects in Serena Team track.
• Created automation scripts in UFT/QTP and made a suite of scripts when needed.
• Used ICS to verify Losses for quotes on Claims side.
• Testing the application for different scenarios which will stop the user from continuing the application.
• Used Rally to complete my tasks and burn the hours.
• Used Jira to create defect and close them.
• Uploaded all work and test cases with screen shots to SharePoint.
• Used DDCR to enroll customers into My Account.
• Help new BA's understand our application and Coverages for Advance system.
• Help co-workers and other team members with their work to understand what is going on and to deliver the best application we can.
• Worked in multi projects. (Policy Center Personal Line, Under Writing Team, Rating Team, Amfam.com)
• Validated the accord UI forms and applications.
• Used Snipping Tool to take screen shots and attaching them into Jira.
• Used Policy Center to verify the data that we enter on Amfam.com is displaying correctly on Policy Center and verify all the error codes.
• Used SOAP UI to verify error messages for UW issues.
• Using File locater to find our why user is getting Hardstop.

Environment: QTP, POS, HP Unified Functional Testing (UFT/ QTP ), Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, E-commerce, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

QA Analyst / ETL Tester

Confidential -Neenah, WI

• Wrote detailed test cases and plans for Policy Center Implementation for Personal Lines of business.
• Developed and executed formal test plans to ensure the delivery of quality software applications.
• Documented to ensure operational and future maintenance capability and provided user training and interface for new and modified programs and/or systems.
• Created projects and sprints in QC ALM 11.0 as per the requirement from business users.
• Verified the rectified bugs by testing the application manually and executing the scripts.
• Responsible for migration of data from legacy systems such as PAS, PCA, EAS, and AS400 to Guidewire and made sure they conformed and got converted per requirements.
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
• Accumulated system requirements from Workmen's Compensation and Life and Annuity groups through surveys and interviews
• Automated scripts created for execution of large number of policies using the concept of parameterization.
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager.
• Used SQL queries to access the corresponding databases.
• Provided support for legacy systems; Mainframe and AS400.
• Managed test case development and execution.
• Created reserve parameters for new claims and designed roles and permissions for the users.
• Ran batch jobs as and when required like workflow batches, financial escalations in CC, commission payable, invoice, invoice due, disbursement, auto disbursement, new payment, and workflow.
• Verified producer payments by running the batch job producer payments.
• Verified lockbox and E-lockbox payments made from billing center.
• Documented and communicated problems found during test on tracking tool system.
• Reported QA team status to executives.
• Implemented iterative testing methodologies.

Environment: NET, SQL, Agile Methodology, MTM, TFS, Internet Explorer 8.x, Oracle, Quality Center, Power Point, MS Project, SQL, Windows, UNIX, IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Sr. Test Analyst / SDET

Confidential - Cincinnati, OH

• Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS, Android and Blackberry mobile devices
• Worked with java based applications and C++ simultaneously: iOS and Android
• Gathered requirements for the listed options Risk management system, specifically for index options Risk management spreadsheet. Defined requirements for product control and Risk management end of day feeds.
• Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
• Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
• Worked with business users through acceptance testing of all investment product data including all Basel-related reference data, market data, as well as related market risk and credit risk
• Proficient knowledgebase and related concepts regarding Credit Risk and Market Risk across all investment products
• Determination of both credit Risk and market risk
• Document requirements for new loan application for the Commercial Lending division
• Responsible for testing the mortgage and home loan origination system. Exported Manual test cases into ALM/Quality Center and maintained the same in the Test Plan module.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Perform Integration Testing with third party vendors for Banking applications (Loans /Mortgages)
• Performed software web testing for multi-family lending group commercial loan origination packages.
• Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, .net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

QA Analyst

Confidential, NH

• Worked in automation effort for the Guidewire Policy Center and Billing Center customization and implementation of services in different states.
• Tested SOA based service with Policy Center for Business Agility and Operational Focus spanning across various lines of business.
• Wrote and executed test cases for functional, component, integration, system, smoke, sanity, and usability testing across various environments and tiers.
• Attended training for LISA 5.0.22 test tool for development of UI test scripts, and then extended work in performing web service, functional, and performance testing using LISA.
• Worked on different types of test steps like web services, JDBC in LISA. Worked on different types of assertions like XML, database in LISA for better performance and stress testing.
• Involved in proposing and accommodating the change requests into current test plan.
• Performed automation analysis and implemented the data driven framework on ITKO LISA.
• Parameterized the scripts to run using varying form data, generalized the scripts using regular expression, and handled unexpected errors using exception handing.
• Involved in validation using scripts and SQL queries to verify the integrity of the database.
• Implemented integrated data framework automation tests across various environments using the ITKO LISA.
• Involved in processing the web service calls using the ITKO LISA web services testing.
• Enhanced data-driven testing by supporting external functions and continuous reporting.
• Performed requirements review, created performance test cases, and delivered performance inputs such as data and scenarios to core performance testing team.
• Ran the performance tests in the simulator server environment and collected the results in coordinator server environment.
• Used JIRA for the test defect management and generated reports for the traceability.
• Generated and presented the QA status, defect count, defect status, and defect density reports in the daily and weekly test meetings.
• Conducted and involved in weekly and monthly walkthroughs and inspection meetings to verify the status and quality of the testing effort and the project as a whole.

Environment: Guidewire Studio, ITKO LISA, JIRA, Unix, VBScript, Unix Shell Script, JSP, CSS, Apache, SQL, Oracle10, DB2, Java6.0, JavaScript, Eclipse, Netbeans, Policy Center Studio, Billing Center, HTML DOM.

QA Analyst

Confidential, PA

• orked with team members on the development of the test plan and test cases based on business requirements and required documents.
• Maintained QA lab standards and documentation review and assisted in establishing and maintaining best practices for QA.
• Analyzed requirements and critical areas of the application to set up and execute baseline tests.
• Performed manual testing of the website to determine ease of usability of the website.
• Generated and implemented templates for test plan, test cases, test scripts, gap analysis, test defect log, test case checklist, etc.
• Conducted functionality testing and regression testing during various phases of the development.
• Involved in UAT for different lines of commercial business like business owners property, workers compensation, commercial auto, and CPP.
• Involved in daily stand up meetings based on AGILE methodology.
• Validated the accord UI forms and applications.
• Retrieved the policy XML's from Phoenix and Portal and compared for the changes involved.
• Worked on all web services involved in commercial insurances like GEOCODE, QAS, EXPERIAN, ISO, PENTON, NCCI, PEGA, etc.
• Used beyond compare and XML notepad to compare the XML.
• Used data views to retrieve BOM XML, SS XML, client reports, and quote audits.
• Performed UAT testing by comparing the rate generation between the rating engine and portal.
• Verified all the optional endorsements were carried over into the rating engine when tasks were accepted.
• Verified all the business edits with PEGA.
• Verified tasks were created for the underwriter and accepted or rejected.
• Performed change control testing by logging the change control log and verified the changes synced in production support, production, and the rating engine.
• Tested during version control of the rating engine for eliminated forms and added forms and any new classes as needed.
• Worked and maintained the coded UI regression test suite.
• Designed detailed test cases with multiple iterations and transformed the passed test cases to coded UI test cases.

Environment: VS2010, TFS, MTM, XML Notepad, Beyond Compare, SQL Server Management Studio 2008, ImageRight, Data Views, Phoenix Parser, XML, BOM, IIS, Biztalk Translation, Accord UI, SOAP UI, WCF, C#.

QA Coordinator

Confidential

• Performed manual testing of a web based application C-Lion build on Dragon Platform.
• Working in the Agile development environment with frequently changing requirements and features set.
• Reviewed business requirement documents, product definition workbook (PDW), change control requests (CCR's), functional specifications, and technical specifications, and involved in developing test strategy, test plan, and test case documents.
• Reviewed test case in QC written by offshore team against the business requirement documents, product definition workbook (PDW), functional specifications, and technical specifications.
• Wrote test case based on CCR if there was any change in the functionality.
• Conducted functionality testing and regression testing during various phases of the development.
• Performed positive, negative, and ad hoc testing manually.
• Interacted with Business Analysts and Software Developers for bug reviews and participated in QA meeting.
• Performing build validation to keep track and watch the XML generated at the given point of interfaces very closely.
• Involved in shakeout testing with developers in dev-environment.
• Provided regular feedback to developers on defects status.
• Participated in various meetings and discussed enhancement and modification requests.
• Helped the production team in testing production related issues known as SDE tickets (service desk express).

Environment: Quality Center, Windows XP, Oracle, XML Notepad, Dragon, BOM, Web Services, JSON.