SUMMARY

• I am a Senior Level Test Lead with 10 years of experience in fast paced Agile Software Development.
• I am passionate about Software Quality using a shift left approach; and I am looking for a position in Engineering where I can be a committed leader and member within a development team
• Appropriately tailoring SDLC's based on IT guidelines for project size and complexity
• Building and Maintaining Test Case Repositories
• Building and Maintaining Automation and Manual Testing Frameworks
• Communicating test and project status to the Core Project Team, Product Owners and Management
• Creating usability scripts, scenarios and questions to be asked during the testing cycle
• Effectively communicating with internal and external clients to translate business requirements into specific software design specifications and test scenarios
• Manual and Automated Testing, from test creation to execution and reporting
• Onboarding, training and leading the test activities for testers in several different development groups simultaneously
• Working within lean agile development process' (Scrum and KanBan) from the project planning, test design, test automation, test execution and deployment perspectives
• Writing, reviewing and approving test plans, cases and scripts for large and complex projects across large corporate application portfolios

TECHNICAL SKILLS

Experience with the following software/systems: Active Directory and LDAP, Amazon AWS EC2, Android, CSG systems ACP platform, Data Warehouse Teradata, GitHub, GitFlow, Google Analytics, HP Openview, ICOMS, IOS, IVR, IIS, Microsoft Access, Microsoft Office Suite, Microsoft Outlook, Microsoft Project, Microsoft Vizio, Omniture, Oracle Essbase, Quickbooks, Quicken, RESTful Web Services, Rumba, SO A, Web Analytics, Xmind

Testing and Development Tools: Advanced REST Client, BrowserStack, Confluence WIKI and JIRA, Cyara, cURL, Extent Reports API, HP Quality Center, Jenkins, Maven, OpenStack, Oracle Knowledge Management suite (InfoCenter, InfoManager and Answerflow), Oracle Virtualbox, Postman, PowerShell, Selenium IDE, Selenium WebDriver, Splunk, Test Rail, WebBrowser Add - ons, Extensions and Plugins

Development Languages: Bash, Cucumber, CSS, Gherkin, HTML, Java, JavaScript, Junit, SQL, TestNG, VBA, XML, XPath

TECHNICAL SKILLS

Confidential, Broomfield, CO

Software Test Engineer, Test Lead

Responsibilities:

• Onboard, train, schedule and oversee test team of 5 testers (both FTE and Partner) responsible for all testing across active and future projects for North America
• Create and implement new Manual and Automation Testing Framework
• Create and deliver training program for client services development teams on industry accepted best practices for Software Testing (taken from ISTQB)
• Refine methods and techniques for information modeling and best practices for application software development, testing and deployment

Confidential

Senior Engineer, Test Lead

Responsibilities:

• Onboard, train, schedule and oversee the testing of three web portal test teams and one knowledge management test team
• DBA, Application Admin, Application and Server Support for On Premises Cyara IVR Automation Application
• Evaluate, plan and report high level process documentation and procedure development/maintenance
• Execute and oversee execution of manual and automated test suites against web services and applications to ensure that they meet the highest quality standards and are stable for frequent deployments to production
• Execute integration and functional test cases to identify software defects and ensure all software is developed in accordance with usability standards and customer requirements
• Lead and manage the requirements gathering process; this includes identifying processes such as requirements prioritization, sign off, and change request
• Lead and mentor others in business process analysis and requirements documentation
• Perform usability dry runs, scheduling debriefing meetings to discuss findings, and make recommendations
• Prioritize outstanding defects and system problems, ensuring resolutions are met with accuracy and within established deadlines
• Provide ongoing production support, troubleshooting, upgrades, configuration, and installation

Confidential

Lead Quality Assurance Analyst / Test Designer

Responsibilities:

• Define and analyze business and/or functional requirements in order to test and obtain user acceptance of newly developed software functions prior to deployment in the production environment.
• Plan and write test cases based on system understanding and analysis of technology and system specifications.
• Execute integration and functional test cases to identify software defects and ensure all software is developed in accordance with usability standards.
• Work within a lean agile development process (Scrum and KanBan) from the test design, test automation, and execution perspective.
• Evaluate, plan and report high level process documentation and procedure development/maintenance.
• QA lead for testing of the following sites used by more than 11 million video customers

Confidential, Englewood, CO

Lead Business Analyst / UAT Tester

Responsibilities:

• Liaise between multiple stakeholders and clientele to ensure successful and complete lifecycle implementation (gathering business requirements, analysis, implementation and testing, production verification and training support in a variety of technological platforms on large projects with 15,000 + front end users supporting more than 14 million customer accounts.
• Evaluate and document client requirements obtained through user surveys, task analysis and business process description.
• Ensure a coordinated testing defect capture, tracking, and resolution process with IT service providers and business users.
• Ensure accurate internal and external reporting for internal and external clients to enable effective GAP analysis.
• Present demonstrations of new systems or enhancements to project stakeholders and management teams.
• Participate in design and test reviews to ensure business and technical requirements are met.
• Write, review and approve manual test scripts that cover the whole life cycle of a product for complex client releases.
• Perform user acceptance testing and validate test results for multi-dimensional, cross-departmental projects.