Associate Software Engineer Resume

SUMMARY

I have two years and three months of experience in software testing and quality assurance.
Core competence includes testing of Supply Chain management, POS registers, Order management Systems, Web Applications, Siebel CRM tool, Web portal testing and Manual Testing.
I had worked in Confidential and Confidential . Ltd, Bangalore (now Hibu plc), as Associate Software Engineer and Quality Assurance Engineer respectively.
2.3 year of experience in Software Testing with Agile - Scrum exposure.
Prepared and Executed Test Scenarios for GUI, Functionality, Browser compatibility, Regression, Retesting and System Testing.
Well Understanding of SDLC and STLC concepts.
Better knowledge on Sterling Commerce-Customer Order Management System (OMS), Quick Order (QO) and Point-Of-Sale (POS) Registers.
Good knowledge in Siebel Customer Relationship Management tool.
Experience in using API Tester and capturing logs using PUTTY.
Involved in Smoke and Sanity testing and involved in daily scrum during the sprint.
Good understanding of Supply Chain Management and Advertising domain making use of online banking.
Analyze requirements, specifications and user stories.
Hands on experience in Writing, Peer Review and Executing Test cases in HP Quality Center by using the functional specifications & Use-case document.
Good understanding of Defect lifecycle and bug reporting tool JIRA, IBM Rational Clear Quest and Trac and posted defects and verified the fixed issues by ensuring they work as expected.
Staging of test environments
Cross platform testing and Cross browser testing.
Good knowledge in QTP automation.
Good team player and able to work in challenging environment

TECHNICAL SKILLS

Testing tools: Basics of QTP 9.2

Test management Tool: JIRA,IBM Rational Clear Quest, Element Tool, Trac, HP Quality Center

Packages: MS-Office

Operating System: Windows 7, XP, Mac System, UNIX, Linux, Ubantu

Languages: C, XML

Scripting Language: VB Script

Database Language: SQL

PROFESSIONAL EXPERIENCE

Confidential

Associate Software Engineer

Environment: Windows 7, Windows XP System, POS Register

Responsibilities:

Understanding requirements and participating in requirement reviews and Test Planning.
Understanding of Sterling Commerce-Customer Order Management and Supply Chain Management tool.
Understanding of Order Management System (OMS), Quick Order (QO) and Point-Of-Sale (POS) Registers.
Designing/Reviewing/Executing/ Reporting of test cases promoting that in HP Quality Center.
Writing test cases from the scratch and reviewing.
Manual execution of Test cases for functional testing, Application Product Testing (APT) and Integration Product testing (IPT).
Using Element tool for tracking the status of the issues to be executed.
End to End functionality testing using Application Programming Interface (API Tester) ensuring customer software API meets the market expectations and is able to deliver the features and functionalities specified by customer.
Testing the payment methods made through credit cards, gift cards, PayPal and Reward zone.
Using Putty to capture the backend logs and verifying the results with the SQL database.
Performing Functional, Regression, Integration, Smoke, Adhoc & Database Testing.
Defect Reporting and Tracking using JIRA, IBM Rational Clear Quest.
Providing regular status on progress of tasks to the QA and UAT managers.

Confidential

Quality Assurance Engineer

Environment: Windows XP, Mac System, UNIX, Linux

Responsibilities:

Understanding requirements and participating in requirement reviews and scrum meetings.
Designing/Reviewing/Executing/ Reporting of test cases promoting that in HP Quality Center.
Writing test cases from the scratch and reviewing.
Manual execution of Test cases for functional test, Integration test, system test, UAT.
Performing Functional, Regression, integration, Smoke, Adhoc & Database Testing.
Defect Reporting and Tracking.
Providing regular status on progress of tasks to the QA and UAT managers.
Verification of reports as per requirements related to Customer analysis using Google Analytics

Confidential

Quality analyst

Environment: Windows XP

Responsibilities:

This involved close customer interaction and verifying them in the database.
Worked on an application Siebel-CRM and Call Centre
Tracking customer query and responses in Siebel Call Centre tool Over phone
Responsible for data management and follow up of the customer query
Support & Manage functional bulk-data cleanup activity requests

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