SUMMARY:

• Over 10+ years of professional experience in Software Quality Assurance (QA) with extensive knowledge in Project Integration, End - to-End Testing, Functional Verification, System Verification, Web Application, Desktop Application, User Acceptance, Set-top Box clients, Media streaming/video, Cloud Based Clients/Server, and Regression Testing.
• Involved throughout entire project release cycle from design, to documentation to test execution.
• Experience working both in small, dynamic, fast-paced teams and in large corporate environments - both locally and offshore.
• Highly organized, motivated, and adaptable. A self starter, team player, and a fast learner.

PROFESSIONAL EXPERIENCE:

Confidential, Los Gatos, CA

Senior Software QA Engineer

• Responsible for creating, maintaining, and executing test plans and test cases against hardware and numerous software platforms of Isla - enterprise-class web malware isolation system for eliminating browser malware.
• Test the security software client/server application, and web application control center, against constantly evolving test plans and test cases — with endpoint client applications running on Linux, MacOS, Windows.
• Worked on Android and iOS mobile app testing to ensure each new project release gets regressed for compatibility
• Execute tests focusing sometimes on end-to-end functionality/performance, other times on one or two components among the multiple projects; analyzing, communicating, and tracking test results to development and test teams, as part of regular agile development sprints.
• Find, isolate, document, regression test, and track bugs through final resolution using JIRA defect system.
• One of the first to test a new HTML5 based Zero Client isolated browser, which supports a client/server application model in which the client portion of the application is automatically pulled into the endpoint web browser - (different browsers) allowing the endpoint browser to communicate to the server portion of the application.
• Testing of UI, UX, and functionality of Isla Control Center (Centralized Management and Control)
• Performed test on Linux environment - system log analysis, build/system upgrades.
• Executed API Testing of API calls using logs on webserver and dev tools.
• Testing of Database helper scripts, as well as stored procedures, and the identification and tracking of bugs encountered using a combination of logging output and MySQL queries.

Confidential, San Jose, CA

Senior SQA Engineer

• Developed, documented, managed and executed test cases in JIRA for Cloud based HTML5 Applications, CloudTV Player application, CloudTV H5 Platform, Set-Top Box clients, VOD (Video On Demand) - video/audio streaming, Tag games, E2E integration, and Data Reporting System.
• Worked with demo testing and application testing on android and iOS mobile and tablet devices as well as remote control navigation of different applications
• Conducted application and client session latency tests.
• Worked on testing networking and virtualization of HTML5 based web services software.
• Performed test on Linux environment - xml updates, system log analysis, tcp dump captures, system upgrades.
• Utilized wire shark to analyze data captures from tcp dump.
• Performed SQL queries to validate against data management changes per requirement on Data Reporting Tool - Insight and Jasper.
• Automated longevity and regression test with internal CPA (Client Performance Analyzer) tool for set-top boxes (Motorola, Cisco SA, Pace), and platform stress automation test using internal Meteo tool written with Python.
• Responsible for environment set-up including creating, upgrading, and maintenance of Virtual Machines.
• Worked with developers closely, in-person and via remote conference, to resolve bugs and ensure features met requirements. Worked with testers and developers both locally and off-shore in agile/scrum environment.
• Analyzed requirements and design documentation to evaluate correctness, completeness, testability, and usability using Perforce with version control, Confluence, and Rally. Conducted root cause analysis against uncovered issues.
• Tracked software bugs/defects and generated reports using JIRA.

Confidential, San Jose, CA

Senior Software Quality Engineer

• Responsible for the test case development and test execution of BD’s medical cell analysis software - cell sorter/analyzer using Clear Case.
• Reviewed requirements and design documentation to evaluate correctness, completeness, testability, and usability in order to create test cases.
• Performed new requirement features, integration, regression, and ad-hoc/exploratory tests on cell analysis software simulator, application software, and on medical devices/instruments.
• Prepared test cell plot samples and analyzed test data according to specific test requirements
• Responsible for performing initial setup and test configuration prior to every new build on test instrument.
• Performed test case reviews and provided feedbacks to peers.
• Logged and tracked defects using Clear Quest.
• Contributed and communicated effectively in a dynamic, multi-tasking environment with rapid development life cycles, regularly collaborating with other QA engineers, software developers, project manager, and operations staff.

Confidential, San Bruno, CA

Systems Engineer/QA Engineer

• Responsible for creating, documenting, and executing manual and automation scripts/test cases for regression tests using Quick Test Pro.
• Tracked software bugs/defects using Quality Center.
• Analyzed requirements and design specifications to develop test cases in Quality Center.
• Responsible for daily release management activities: establish a stable and efficient build process by developing and refining configuration management procedures, configuring software for various environments (system, integration, performance, and production), and working with the development and QA teams to ensure software quality.
• Branched and merged code as needed using automated scripts as well as manual deployment.
• Managed version control tool (Serena Dimensions).
• Troubleshot build migration/deployment issues and worked with the development team to resolve issues.
• Managed build environment, deployment, and other configuration management tasks.
• Triaged defects to the appropriate teams for re-test using Quality Center after each deployment.

Confidential, San Jose, CA

Project Lead

• Led and managed the project release cycles for Confidential ’s e-Commerce web-based application.
• Developed and documented test plans, test strategies, test effort estimates, budgets, and project estimates.
• Responsible for implementing formal test methodologies and processes, allocating test resources, assigning test tasks and reporting test status during planning and execution phases.
• Identified project risks and provided mitigations to reduce risk.
• Analyzed and reviewed product requirements via Rational Requisite Web and participated in product design reviews with test, development, and business teams.
• Communicated between QA, development, and management teams with status updates / status reports and escalated issues as appropriate.
• Led, managed, trained, and mentored onshore and offshore test resources from various geographies.
• Hosted and managed defect calls with development, QA, and management teams.
• In charge of production readiness of the application by hosting Go/No Go meetings with user acceptance users for UAT after testing completed for each release.

TECHNICAL SKILLS:

Software/Applications tools: Bugzilla, JIRA, Rational ClearQuest, ApTest Manager, HP Quality Center, Putty, Wireshark, FTP, SQL Developer, MySQL, HeidiSQL, HP Service Center, GIT, Jenkins, Citrix, HP Quick Test Pro (QTP), Rational Functional Tester, Selenium, Eclipse, Serena Dimensions, Perforce, Confluence, Rally, DNCS, F5, Microsoft Office, Trac.

Process and Functional: Test Planning, Agile/Scrum, Waterfall.

Application Servers: Confidential WebSphere, J2EE Application Servers.

Test Environment Experience in: HTML/HTML5, XML, HTTP, CSS, XLS, Shell Script, C++, JAVA, JavaScript, SQL, and Python.

Database Systems: Confidential DB2, Oracle/RDBMS, MySQL.

Operating Systems: Mac OS X, iOS, Android, Windows, LINUX /Unix.

Set Top Boxes: Motorola, Cisco Scientific Atlanta, Pace, Roku.