SUMMARY

• Software QA Lead with extensive system development lifecycle experience, including developing and implementing test plans, test cases and test processes that strengthen rapid corrective actions and ensure cost savings and minimal system downtime.
• Qualifications include more than 14 years of Software QA testing experience and 4 years managing and leading QA teams and user acceptance testing.
• Worked with numerous Fortune 500 companies including Confidential, Confidential, Confidential, and Confidential through several major releases.
• Demonstrated ability to adapt and contribute to new situations quickly.
• o Responsibilities include:
• Project Planning: Worked with Project Manager, Product Manager, Development Manager and Development Lead to ensure proper resourcing and planning of product release
• Process management: Ensure onshore/offshore team members adhere to QA standards/ procedures and remove roadblocks for task completion

AREAS OF EXPERTISE

• Defect Tracking
• Test Strategy and Coverage
• Migration and Data Interface Testing
• 508 Compliance Testing
• Negative Testing
• Test Plans, Cases and Processes
• Scripting and Documentation
• Exploratory/Boundary
• Testing
• Performance/Load
• Testing
• UI and Compatibility Testing
• Regression/Functional
• Testing
• Automation Testing
• SQA Testing and Methodologies

TECHNOLOGY SKILLS

Test Process Tools: Mercury Test Director, WinRunner, Symantec Ghost, Microsoft Virtual PC, Virtual Server, VM Player, VirtualBox, Norton Systems Commander, Application Center Test in MS Visual Studios, Jira, BugZilla, Rally, Rational ClearQuest, Rational ClearCase, Selenium, Eclipse IDE, Git, Subversion, Maven, Wrike.com Project Management, Jmeter, Firebug, HttpWatch

Applications: JAWS screen reader, MS Report server, Crystal 9 and 10, Microsoft Office, web classroom/ conferencing tools (Centra, WebEx, and Interwise), SQL Developer, Toad, Unica, SOAP - UI

Operating Systems: MS DOS, MAC OS X, Windows XP, NT, Vista, 2000 and 2003 Server, Unix

Databases: SQL 7, SQL 2000, Oracle 8i/9i/10g, MS Access and Xbase, MongoDB, Teradata

Languages: HTML, Java

Services: Internet Information Web Services, SMTP, and Dialogic Telephone Services, Apache Tomcat

Architecture: Web based and mobile applications, client server

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Sr. Systems Analyst

Responsibilities:

• Managed team of QA testers to execute manual and automated tests for complete test coverage.
• Consulted with top Silicon Valley companies including: Confidential, Confidential, Confidential, and Confidential
• Develop Test Strategy/Test Plan
• Define Defect Management
• Defect Triaging
• Scope QA Resource Capacity
• Establish Test Execution Schedule
• Exposed gaps in product requirements
• Discovered security login flaw in a multi-million dollar platform
• Performed Manual Functional, Automated and Load and Performance Tests
• Awarded for building and empowering team engagement
• Personally recognized by client for providing value beyond scope of work

Confidential

QA Tester

Responsibilities:

• Responsible for driving creation of test cases, creating, maintaining and updating test scripts, updating test execution progress, analyzing test results, creating and tracking system defects, interacting with developers to clarify test defects, work closely with testing team to understand QA processes, share execution results, and drive closure of defects.
• Automate test cases using Java with Selenium and TestNg framework.

Confidential

Test Lead

Responsibilities:

• Managed Team and allocated tasks on a daily basis. Coordinated with Client, Onshore and Offshore teams for deliveries.
• Plan and review Test Plan and Strategy.
• Report the Test deliveries to the Project Management.
• Ensure test cases provide full requirements coverage and traceability.
• Managed the execution of the test plan, schedule and support.
• Responsible for resource utilization and balancing work load across the Test Team.
• Review and validate defects logged by testers, including integration defects originating from the cross functional teams.
• Prioritization of defects & host daily defect triage meeting during test execution.
• Work with test automation team to establish automation framework, and processes to automated manual test cases.
• Led testing of year end changes of the salesforce and integrated systems to ensure configuration, data and mapping changes exhibit expected behavior

Confidential

Test Architect

Responsibilities:

• Led offshore test team to execute manual tests, setup test automation framework, and performance test plan.
• Setup performance test environment with jmeter.
• Configured virtual machine for test automation environment.
• Created functional and performance test plan.
• Triage high priority defects are expedited.
• Used RobotFramework to create and run test automation.
• Used MongoDB to query test data.
• Manual build deployments using Eclipse.
• As part of code deployment, restart of Jetty service.
• Planned and executed end to end testing with other services.

Confidential

Infrastructure Technical Specialist

Responsibilities:

• Performing wall to wall physical inventory on the following device types at Stanford Hospital and Clinics Properties.
• Organized teams to separate locations and established processes and procedures to accommodate customer facing client.

Confidential

Test Lead

Responsibilities:

• Assisted in Software Test Execution Effort, lead test effort, raise high priority issues.
• Managed team members. Planned and scheduled work effort.
• Ensure deliverables tested with high quality and within budget and expected timeframe.
• Collaborated with product managers, project managers, developers and product business owners for clarity of product functionality and project planning.
• Defect tracking using Rational Clear Quest/Jira. Data validation using Oracle Sql Developer. Managed QA project using Wrike.com hosted project management tool.
• Used SoapUl for API testing.
• Used Git to manage source control of test automation code.
• XSS security vulnerability testing.
• Inspected http traffic using HttpWatch.
• Inspection of html page elements with Firebug.
• Crawled html webpages for missing links using Xenu application.
• Executed batch process with Unix shell scripts.
• Collaboration and tracking of deliverables using Sharepoint.
• Documentation of processes/ procedures using Wiki.
• Scripting and execution of test automation code using Eclipse IDE.
• Created virtual test environments using Virtual PC.

Confidential

Test Lead

Responsibilities:

• Assisted with requirements and impact analysis.
• Finalized and champion the implementation of the overall test plan for the project.
• Supervised manual test execution of test cases by offshore team consisting of 3 members.
• Developed a testing strategy that works for an application that is being continually added to during a 2-week iterative cycle within the context of the Agile methodology.
• Defined the development of test scripts, test conditions, input test data, and expected results for all test phases including component, assembly, product to reduce test case overlap and increase clarity of existing test cases to 100%.
• Supervised the automation of the manual regression test suite and achieved 82% automation.
• Assisted the functional analysts and QA resources with manual test case execution wherever possible.
• Executed manual smoke test on production environment and reported results to client during production deployment.
• Finalized the defect management process.
• Worked with the functional analysts and development team to triage defects and ensure they are resolved.
• Gathered performance test criteria and worked with the performance testing team to ensure implementation and delivery of appropriate metrics to the team.
• Developed and delivered appropriate test result metrics to the project leadership on a bi-weekly basis.
• Reported Defect Metrics on a daily basis.
• Managed defects and test cases and requirements using Rally.

Confidential

QA Tester

Responsibilities:

• Updated test suite to meet current requirements.
• Executed test cases and provide support of web and java based application.
• Documented bugs and verified bug fixes.
• Installed software application on Unix Servers with tomcat and apache services running.
• Improved QA testing process and methodologies.
• Trained new QA tester to assume the responsibilities of the project.
• Created training documentation for future reference by new testers.
• Tested production environment during production feature release.

Confidential

QA Tester

Responsibilities:

• Test new functionality and report defects using Team Tracker.
• Write, update and execute test cases.
• Test all functionalities as specified by Product Requirement Documentation.
• Verify bug fixes.
• Regression testing.
• Assisted in demoing new functionalities.
• Research unclear product specifications to meet expected results

Confidential, Mountain View, CA

Software QA Engineer

Responsibilities:

• Recorded execution of test cases via internal web test management application
• Tested web-based email on mobile phones, PDAs as well as multiple web browsers on desktop PCs
• Updated test cases to reflect exact behavior of software
• Created test cases to increase coverage in existing test set
• Executed test cases on remote lab machines using VNC or RDC

Confidential, Cupertino, CA

Software QA Engineer

Responsibilities:

• Over-hauled test procedure to ensure complete test coverage
• Tested software from beginning to end in several life cycles
• Led QA team in planning test strategies to test subsets of functionality in the enterprise software
• Configured lab machines with multiple PC images containing several testing environments
• Re-organized placement of lab machines in cubicles to reduce time in loading test environments and increase team communication
• Wrote several documents to reduce time required to setup test environments
• Collaborated with the team to develop a master test plan mapping out milestones and timelines to ensure completion of project
• Recognized for writing clear and concise bug reports containing all relevant information for reproducibility of bug
• Successfully worked with a geographically dispersed R&D team.
• Worked as project lead of internationally based team members.