SUMMARY:

• Solutions - focused, multifaceted IT professional offering 7+ years of hands on experience in Quality Assurance testing (manual, automation and performance) implementing automation frameworks, managing, configuring, and troubleshooting hardware, software and networking systems, evaluating automation tools, and coordinating creation of complex enterprise applications including e nterprise testing on Salesforce.com (SFDC) CRM, Cloud, Web and Mobile (Android/IOS), Java and .Net applications. Possess a strong understanding of application and system capabilities to provide customized solutions that meet business requirements. Additionally, eager to learn new methodologies and processes as well as positively contribute to team and organization goals.

• Cross Browser/Platform tests
• Software Testing Life Cycle
• Automation/Manual Testing
• Architecture
• SQL
• Healthcare Applications
• Agile/Scrum
• Cots Package Testing
• Performance Testing (Load Runner)
• Application Testing
• Web Services Testing

• Possess skills at ensuring all quality standards are met, developing quality methods and capacity to develop benchmarks of quality standards directed towards improving performance of departments.
• In depth knowledge of the Business process development using Software Development Lifecycle (SDLC) Waterfall, AGILE and Testing using Software Testing Lifecycle (STLC).
• Strong capacity to envision, plan and execute on a test strategy with extensive experience in conducting User Acceptance Testing (UAT), manual/ automated testing, verification testing and documentation of Test Cases.
• Ability to collect and carry out complex data analysis, develop data models, conclusions and recommendations and report on findings.
• Demonstrated ability in performing troubleshooting activities, with expertise in reversing inefficiencies and ensuring on-demand client support in help desk and IT support operation. Thorough understanding of all phases of SDLC.

TECHNICAL SKILLS:

Testing Software: HP ALM| Soap UI | HP Load Runner| HP UFT/QTP | Selenium | Jira

Databases: Oracle | MS Access | DB2 | MS SQL Server

Languages: SQL | Java| JSP | VBScript

MS Tools: MS Visio | MS Project | MS Office

PROFESSIONAL EXPERIENCE:

Performance/Automation Tester

Confidential, VA

• Assisted software development teams by providing guidance and oversight of testing business processes and technical functionality.
• Conduct extensive regression and usability tests on relational and non-relational databases test design functionality to identify system glitches and bugs for IBM server-based applications
• Perform quality assurance, quality control, and security tests for system designs, processes, and security features
• Scheduled and performed positive as well as negative manual testing through HP Quality Centre.
• Maintained and integrated manual regression test cases to UFT using requirements gathered from HP ALM.
• Improved testing efficiency by preparing and executing Batch tests using UFT.
• Performed functional testing using UFT extensively used Checkpoints for object, text, table and pages.
• Created a set of reusable and scalable scripts using VBScript to perform Functional testing and Regression testing.
• Developed and maintained UFT test scripts to support Regression testing whenever a change request was approved.
• Performed Performance testing using HP Load Runner.
• Used HP LoadRunner for creating user load of 1000+ virtual users for performance testing
• Production Support: Smoke testing on all production update in various environments. Script writing, plan and executing test including Automation.
• Provided support in the performance testing using JMeter task includes developing test plan, test script and reports.
• Automated testing tools to conduct systems, integration, user acceptance, positive and negative, functionality, object, and regression tests.
• Experience with test setup, defect management and maintenance in HP Quality Center/ALM.
• Identify project applications and business areas to be involved in testing.
• Import test cases to and from MS Excel, MS Word to and from Quality Center/ALM.
• Using SQL to query raw data, QA design, and validate/qualify database enhancements
• Analyzed and wrote test procedures, maintained documentation of test results to assist in debugging and modification of software, ensured existing functionality and recommended corrective actions.

Confidential, Washington, DC

ERP Tester

Responsibilities:

• Responsible for end to end performance testing across system layers from databases, to UI to app server.
• Established a collaborative environment by applying the core part of Oracle’s Agile PLM (Product Lifecycle Management) solution for the complete product value chain, including global connectivity between product teams, suppliers and customers in an environment to accelerate product launches.
• Coordinate helpdesk activities thorough Service Now ticketing system.
• Deployment and installation of service releases, patches, requests.
• Developed test cases and test procedures in line with high level project schedules.
• Collaborated with developers on bug reporting and ensured that bugs were accurately filled out, regressed and closed out.
• Scheduled and performed positive as well as negative manual testing through HP Quality Centre.
• Maintained and integrated manual regression test cases to UFT using requirements gathered from HP.
• Improved testing efficiency by preparing and executing Batch tests using UFT.
• Performed functional testing using UFT extensively used Checkpoints for object, text, table and pages.
• Created a set of reusable and scalable scripts using VBScript to perform Functional testing and Regression
• Developed and maintained UFT test scripts to support Regression testing whenever a change request was approved.
• Ensured that developed systems satisfied business clients’ needs by carrying out user acceptance testing.
• Actively participated in defect follow up meetings and analyzed root cause after successful logging of a defect.

Confidential, Plano, TX

QA Analyst/ Tested

Responsibilities:

• Attending the agile/scrum meeting stand-up and present our testing status to scrum master.
• Create automation / manual test cases according to the user stories for different scenarios of functional and regression testing. Also analyzed automation testing failures and server faults in an agile environment of a BOA Android and iOS application for the entire development life cycle
• Utilized ALM and JIRA for document the of test cases and defects.
• Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management
• Responsible for defect tracking, defect reporting and defect reproducing
• Coordinate detailed E2E Test Cases and design steps walk-through and ensure sign-off by stakeholders.
• Setup/prepare target test environment such as getting access to the required tools/applications as well as the locations.
• Plan and coordinate batch jobs execution ahead of time to avoid any adverse impact on project related jobs.
• Attend Release Key Learning meetings with System Analysts, Leads, Manager and PMs to discuss the issues, suggest resolution and let the management have an action plan on what needs to be addressed in future releases.
• Involve in multiple trainings for the new technologies adopted by the company in different course of time.
• Experience with test setup, defect management and maintenance in HP Quality Center/ALM.
• Produce daily and weekly testing status reports and communicate to management.
• Identify project applications and business areas to be involved in testing.
• Import test cases to and from MS Excel, MS Word to and from Quality Center/ALM.
• Participate in weekly meetings with the management team and walk-throughs.
• Data management, data governance, data quality controls, regional or regulatory reporting requirements
• Using SQL to query raw data, QA design, and validate/qualify database enhancements
• Working on BI tools and data visualization for reporting data effectively