Software QA Analyst Resume

SUMMARY:

Intuitive, analytical, and a self - motivated business strategist with a proven record for understanding process improvement and enhancement.

EMPLOYMENT HISTORY:

Software QA Analyst

Confidential

Responsibilities:

Participate in SCRUM activities such as Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective. ;
Analyze business requirements, acceptance criteria, technical design and code walkthrough with developers to prepare testing scenarios, test data, and test strategies. ;
Create test plans, test scenarios, test cases, and post production validation plans and review with business sponsors for sign off.
Maintain a departmental WikiPage containing functionality and process flow documentation, testing practices, and a troubleshooting guide.
SME for Interactive Voice Recognition Process, Third Party Verification Process, and the Admin Tool (tool designed to allow business sponsors to modify prompts and the Customer P Center settings for new markets without the need to create new User Stories to be added to the Product Backlog.
Identify new and existing test cases as candidates for automated testing, create the automated scripts via in house selenium framework based web testing software and execute a daily set of automated scripts to ensure functionality is not lost.
Create campaigns in Marketo (salesforce based marketing vendor) who mass communicates with entire customer base to send email or text as specified in the Customer P Center.
Push data to Maketo api's via JSON files through Windows scheduled tasks and stored procedures to activate Marketo campaign in sandbox environment.
Created Relationship Tool (SQL query to find data fields across many tables to facilitate the gathering of data for specific test scenarios) to be used as a template to create SQL queries to find test data.
Created the documentation for Interactive Voice Recognition software in Windows CHM help file.

QA Analyst

Confidential

Responsibilities:

Reviewed Business Requirements, Functional Specifications, Test Requirements, and Impact Assessments to ensure complete coverage of test case scenarios.
Tested application code to ensure it performs according to the requirements specifications.
Tested Confidential 's Interactive Voice Recognition Software in English and Spanish.
Maintain and update TestCaseO'matic. (Test Case Writing Tool- Access database).
Create, track and verify defects on HP Quality Center 11.0.
Gathered a pool necessary testing data from various sources, including production, to prepare and support test case scenarios.
Collaborated with the development team on expected and actual results of test case scenarios and opened defects as needed.
Perform testing activities including, but not limited to, regression, integration, functional, and system testing.
Created and contributed to the definition of detailed project schedules, conveying clearly defined milestones for test preparation, execution, NOD (night of deployment), and compliance reporting activities and deliverables.

Acting lead QA tester

Confidential

Responsibilities:

Acting lead QA tester responsible for identifying, creating, and distributing test cases for a team of three testers.
Hosted test case review sessions with management and as a team made adjustments.
Implemented HIPPA safeguards to maintain compliance of PHI standards.
Ensured accurate ICD-9 and HCPCS codes were uploaded and old codes deleted as necessary to ensure proper billing and reimbursement to prevent CMS Integrity Audit.
Other duties included maintaining customer contact and code spreadsheets in Excel referencing ICD9 and CPT codes from Pacware billing software.

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