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Senior Engineering Manager, Quality Resume

5.00/5 (Submit Your Rating)

Sanbruno, CA

SUMMARY:

  • 15+ years of progressive hands - on technology management experience in multi- billion dollar enterprises like eBay, Walmart, Confidential, Sam'sclub.com. Proven leadership skills in managing, developing and motivating distributed onsite and offshore teams. Dedic ated to maintaining high quality standards, results oriented, high energy, hands on professional, with a successful record of accomplishments in Software Quality assurance field.
  • Ability to translate business goals and objectives into Quality Assurance goals and strategies. Able to balance short term operational goals and actions with long term strategic direction.
  • Continually drives to improve quality and key processes. Have established effective goals to achieve results. Managing a team of approximately 55+ people.
  • Understands the importance of leading people to achieve business results. Support open door communication and encourage debate, decide and deliver policy. Consistently drives to improve organizational capability. A passion for people and a desire to help them reach their potential.
  • Demonstrated experience in managing a global team with global customers. Demonstrated ability to lead and influence across geographies and cultures. Extensive experience in working across organizations, building partnerships with vendors to accomplish business goals
  • Java, C, Unix, PERL, sql, Jira, Kanban, Rally, Selenium Webdriver, Test NG, API, SiteSpect, SAAS, QTP, AB testing, MS Excel and more

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Engineering manager, Quality

  • Responsible for leading cross-functional programs from inception to execution.
  • Introduced agile and Kanban practices, facilitated and improved communication with cross stakeholders, beginning with Product Management, Engineering, QA and production support.
  • Scrum master for 4 Agile teams domestically and abroad on a wide range of topics, including improving user stories, estimation, sprint planning, release planning, and retrospectives
  • Used Story look ahead to reduce sprint planning sessions; using metrics such as sprint and release burn- down charts, and team velocity reports to communicate project status, improve productivity
  • Managing 18 agile teams as a QE manager, Identified the gaps in the process, used the data to convince other stakeholders and implemented new processes to improve the quality upstream. Managing a team of 55+ QA engineers and two managers, distributed globally in US and India.
  • Enabled bi-weekly releases by introducing automation, Continuous Integration, Continuous deployment.
  • Vast experience in Order Management, Supply chain and Vendor management.
  • Involved in defining goals, budgeting, roadmap planning and performance rating

Confidential

Software QE Manager

  • Scrum Master for couple of scrums teams, included both Front End and Back End development teams.
  • Collaborated with business owners and stakeholders defining requirements for sell redesign; strategized shifting needs across programs to maximize performance; improved/added processes throughout lifecycle of programs across all projects and organization, came across ideas to remove the roadblocks.
  • Used metrics to communicate with scrum and executive management teams; maintained projects through Rally, Jira, Kanban and confluence; managed risks and provided mitigation strategies when required.
  • Managed 16 QE engineers, distributed globally. Came up with ideas to implement automation framework and added automation to support fast and nimble releases.

Confidential

Software QA manager

  • Built and managed QA teams both in US and India. Managed 70+ vendor resources.
  • Extensively worked with Senior managers and Directors on day-to-day project activities.
  • Responsible for all the QA deliverables for an initial launch of general merchandise Walmart Canada site.
  • Responsible for strategy, planning, staffing, preparation of test schedule, test plan, defining test platform matrix, managing team members, resolving testing related issues, design walkthrough and decision making on testing projects.
  • Responsible for team member's training, providing guidance, direction on various new project initiatives, providing quarterly feedbacks/ratings on their performance and created development plans for their career growth.

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