Manual Quality Assurance Resume

SUMMARY

An Accomplished Quality Assurance Engineer with experience in testing SAAS/cloud, client/server, web and Mobile software; who enjoys synergies of proving concepts, team working, collaboration with the goal of improving the end user experience. Scrum Master certified.

TECHNICAL SKILLS

SD Methodologies: Agile, Scrum, Waterfall.

Architecture Microservices.

Databases MySQL, Microsoft SQL Server 2012.

Tools: Jenkins, Kibana, Marathon, IntellJ, JIRA, Kafka Manager, Tiera Defect Manager, GoToMeeting, Elastic Search, KADMIN.

Accessibility Software Freedom Scientific (JAWS)

SAAS Application Google Admin, Salesforce, Dropbox, Box, Slack Admin, and Okta.

Automation Testing Tool: Quality Center (HP ALM)

PROFESSIONAL EXPERIENCE

Confidential

Manual Quality Assurance

Responsibilities:

Performed cross - browser testing of SaaS web applications developed with Java and Angular JS.
Conducted Integration testing through RESTful API’s by using Postman tools to verify API response.
Excellent in Defect logging & tracking using JIRA with steps to reproduce screenshots and root cause analysis using server logs and Console errors.
Test chat and messaging used for what app, Confidential and Confidential for the automotive industry on client server and mobile devices.
Directly Interact with Project Teams, Developers (local & offshore), Business Analysts, and Product Architect for requirements, clarifications and Testing.

Confidential

QA Analyst

Responsibilities:

As a Scrum Master and QA Analyst in a team of five, led and played an active role in sprint grooming and reviews to ensure gaps in the team's automated /Manual/end-to-end tests were covered, ensured deployment plans were established before releases, as well as addressed potential blockers/risks that would affect other teams during deployment.
For new epics determined by project management where upstream and downstream teams could potentially be impacted, I ensured the risk was communicated through the proper channels and performed User Acceptance Testing in sandbox environments before promoting to production once confirmed the introduced code has passed a rigorous quality gate.
Worked with the Product Owner to ensure expectations were clear to the team and immediately raised awareness when discrepancies discovered in testing did not align with requirements.
Monitored the health of micro services and lag on messaging topics daily using Kafka Manager, custom kibana dashboards and Marathon as a proactive measure to prevent blockers in the production environment.
Worked with support when bugs were reported from end users by reproducing and debugging the issue using QA tools such as web console, MySQL for data verification, Kibana logs and Postman and worked with the team to determine the root cause.
Conducted monthly presentations to support on what bugs the team resolved, showing the before and after behavior.
Also trained them on new features.
Actively participated in SAAS user case studies with project managers to help advocate better features for end-users.
Released code to production using Jenkins, production pipelines, and IntellJ.

Confidential

QA Engineer

Responsibilities:

Tested RouteMatch applications compatibility on different platforms client server using.NET, Web browser versions (IE, Firefox, and Chrome) and devices (iOS, Android, Windows Phone) Lead and assigned project to team members.
Lead the research and implementation for Route Match software using JAWS accessibility and trained end-users and customer support to assist with client issues.
Setup test environments using requirements simulating client information for accurate testing and configuring actual client database in preparation for clients go live.
Scheduled regular meetings with the documentation department to ensure new features and enhancements were added to the user manuals.
Accompanied project managers on several projects on go-lives to ensure a successful implementation and trained clients on how to use our software

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