Quality Assurance Engineer, Business Analyst Resume

SUMMARY:

Results - driven professional with extensive experience in Banking, Corporate Finance domains, Travel, leading cross-functional teams, quality assurance and delivery of process innovations driving the attainment of business goals.
Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. Highly effective communicator and team leader with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust. Visionary leader with a keen understanding of business priorities and demonstrated expertise in rapidly advancing business goals to revenue-producing activities.
Team Building / Leadership * New Business Development * Business Planning * Risk Management * Project Management ‘Risk Assessment, Test Strategy & Planning, and Test cycle management ‘Test planning, test cases, and test scripts, Analysis / Methodologies Agile methodology, Waterfall methodology, Gap Analysis JAD sessions* P&L / Budgeting / Cost Control • Staff Training & Development • Operations Management* Analytics & Reporting Problem solving Scope Management •Strategic Thinking ‘Quality Assurance * Business Strategy Planning •Change Management * Process Analysis & Design User Training

TECHNICAL SKILLS:

Operating Systems Windows, Mac, Linux:

Business modeling and requirement management Tools: MS Visio, MS Office Suite, Project, UML, JIRA, Rally, Doors

Languages: HTML, C- language

Database: MS SQL Server, MS Access, Oracle, MySQL

Content Management: MS - Share Point, Office 365

Testing Tools: Software Application Testing Life Cycle, HP ALM, HP UFT, Selenium WebDriver

Software Methodologies (SDLC): Agile Safe, Waterfall, Kanban, Scrum Documentation Tools Confluence/JIRA, MS Office Suite - Word, Excel, PowerPoint Requirement Management Tools DOORS, Blueprint Requirement Center

EXPERIENCE:

Confidential

Quality Assurance Engineer, Business Analyst

Responsibilities:

Created Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers. Gathered user and business requirements through interviews, surveys and prototyping.
Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software. Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagrams.
Created Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers. Gathered user and business requirements through interviews, surveys and prototyping.
Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues. Implemented SOA concepts (service oriented architecture) for the application.
Participated in Daily Scrum, Iteration Planning, Release Planning meeting and used Jira Tool and peer review with the team.
Creating Test Plan, QA effort estimation, Test Strategy and Test Cases,Release planning for the QA resources, QA Tools, QA Test environments.
Data-driven and Keyword driven automation frameworks in QTP and Selenium Web Driver.
Conducted UI testing, Functional testing, Regression Testing and verified the results with expected results using Traceability Matrix.
Web Services testing with SOAPUI and POSTMAN in multi-tiered application architecture.
Coordinating with another cross team to ensure the newly developed features function End-to-End.
Performing production check out before each production deployments and supporting the operations team in identifying and resolving all production issues.

Manager

Confidential

Responsibilities:

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration

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