SUMMARY

• Result oriented professional with 7 years of experience as Lead Quality Analyst.
• Excellent experience in Confidential Credit cards business domain and testing of Account Online, Payments, and Retail and Desktop applications for Confidential bank.
• Technical expertise in Retail consumer and commercial partners.
• Experience in Agile as a Test Lead which involve participating in grooming, planning, retrospection and product demos.
• Proficient in the preparation of Test plan, Test strategy, Business Scenario and Test Scenario.
• Expertise in the requirement analysis, design review and execution of Test Cases, Test Scripts, Test Reports and Defect Summary Reports.
• Involved in Test strategic planning to resolve issues.
• Proficient in the Functional, Regression, and Integration Testing of applications.
• Efficient to create a prototype with inputs and outputs etc.
• Customer centric with excellent organizational and problem solving skills.
• Possess Onsite Experience as a Test Lead for Operations and Technology, Confidential N.A USA.
• Excellent experience in Coordination with Clients, Offshore Team, SQA and Senior Managers.
• Ensuring the successful delivery of a solution according to business requirements on time, within the budget, and to the appropriate quality bar.
• Rich exposure to Status and defect management tools like HP QC/ALM, JIRA, Rally, Status Tracker, Team tracker and Estimation Tracker.
• Excellent experience in managing Testing team, Development, Content and middleware teams.

TECHNICAL SKILLS:

Manual Testing Tools: HP QC, ALM, JIRA, Rally, Tracking tools Automation Testing Tools HP QTP, UFT

Special software: File Aid, OPCT and TWSR scheduler, Connect Direct, FTbed, NVDA, SOAP UI, FDR system

Office Tools: Microsoft office (Excel, Word, PowerPoint)

Cloud Tools: Perfecto Mobile.

PROFESSIONAL EXPERIENCE

Confidential

Lead QA Analyst (Agile scrum)

Responsibilities:

• Managing and coordinating with the team for project and other activities.
• Analyzing the project estimation and allocating the resources to various projects.
• Tracking each project activities, status and issues.
• Establish an automated test environment for UI and non - UI testing.
• Educate team members on test automation and drive adoption
• Integrate automated test cases for all the partners.
• Work in cross-functional project teams that include Development, Marketing, Usability, Software Quality Assurance, Customer Learning, and Support
• Analyzing the issues, documentation of issues and making the remedies to avoid the occurrence of the same issue in future.
• Reporting the status of each project within the team to higher management.
• Tracking and reporting the team member performance to higher management for rating system.
• Creating test strategy to overcome the past release mistakes.
• Reviewing the Test plan, Test scripts and estimation prepared by the team members for different projects.
• Conducting Knowledge transfer session for new members in Team and discussing new changes with the existing team.
• Conducting calls with other teams for integration testing and external team support.
• Managing the process improvement activities.

Confidential

Test Lead

Responsibilities:

• Coordinating with Offshore Team and communicating for tasks, issues on a daily basis.
• Test Lead for all application impacted for this project.
• Reviewing the requirement to fetch the testing scenarios and to prepare estimations.
• Test plan review for the entire test plan from different application before having final review with client manager.
• Create a prototype with inputs and outputs.
• Attending status calls with client managers on daily basis.
• Providing project status to all senior managers
• Production support and monitoring for implementation.
• Preparing Business and Test scenarios (End to End).
• Reviewing test cases and Test Scenarios.
• Managing client deliverables for all application impacted for this project.
• Test strategic plan creation to resolve the issues.
• Tracking testing progress, consolidating all application status and reporting to client and TCS managers.

Confidential

Testing Module Leader

Responsibilities:

• Managing and coordinating with the team for project and other activities.
• Analyzing the project estimation and allocating the resources to various projects.
• Tracking each project activities, status and issues.
• Analyzing the issues, documentation of issues and making the remedies to avoid the occurrence of the same issue in future.
• Reporting the status of each project within the team to higher management.
• Worked on the Selenium automation tool for some of the AO modules.
• Tracking and reporting the team member performance to higher management for rating system.
• Creating test strategy to overcome the past release mistakes.
• Reviewing the Test plan, Test scripts and estimation prepared by the team members for different projects.
• Conducting Knowledge transfer session for new members in Team and discussing new changes with the existing team.
• Attending management and clients call for reporting.
• Conducting calls with other teams for integration testing and external team support.
• Managing the process improvement activities.

Confidential

Test Analyst

Responsibilities:

• Perform conversion process to prepare current release region ready for UAT testing with the updated changes and modification of the previous release region.
• Perform Initial & Final Testbed pull and load and stabilization to make sure the SIT/UAT files are ready for testing and execute BATCH.
• Execute jobs on daily basis according to the development team requirements and Schedule, Execute and the monitor the executed jobs in OPCT.
• Provide support for the implementation activities during production move and Status reporting on the projects on respective releases.
• Scheduling and maintaining the Application/Jobs in OPCT/OPCD/TWSR/TWS1/MT01.
• Environment readiness & Regions refresh activities.
• Creating and submitting RFCs for Testbed and implementation supports.
• Conversion process of schedules, JOBS, CARDS and PROCS from one UAT region to another.
• Conducting Testbed Load and Stabilization batches before SIT.
• Copying Data and Code from one region to another region at regular batch intervals.
• Also perform as an ADHOC when requested.
• Creates the refresh schedules, Copying Data and code from one region to another region before and after release implementation.
• Triggers PREKEY and Making sure Keying window gets opened on time.
• Schedules and monitors CICS nightly recycles process.
• Batch kick-off, monitoring, follow-up on abends and coordinate with other teams when required.
• Schedules and executes the retail batches for payments and BCGUSS teams and setting up special applications and regions for testing/Mock testing.
• Daily submitting ARM tool drops and processing the Health Check activities on active UAT regions.
• Scheduling and executing ACSFDR passes, COLL RMS BATCH for collections team.
• ONETIME job execution, Process Emergency promotion and Follow up on regular promotions.
• Scheduling and executing regression batches.
• Perform loop check/Loop check resolution.
• Follow up on Noex jobs /Pended application in database.
• ABEND metrics preparation, post mortem report preparation, BATCH execution reports preparation for ASPAC, EMEA and NACARDS and reporting BATCH Top-5 abends.
• Setting up dependencies among jobs to resolve file contention issues.

Environment: Mainframe Rumba 7.4, Web applications, Windows7 OS,