SUMMARY:

• 11 years of extensive diversified IT experience in Software Quality Assurance
• 6 months+ experience as Project Management(Off - shore) for Agile Projects
• Proven success of setting up and leading QA teams including both manual and automation tracks
• Extensive experience in platforms and domains encompassing but not limited to
• CMS projects involving migration from legacy systems
• E-commerce(B2B &B2C) involving Order and user management Hybris based projects involving order management and third party systems.
• Web-based and CMS based applications
• Proficient in working with teams across globe and remotely.
• Competency in working/ handling multiple tasks/ projects simultaneously Exposure to Business analysis for requirement gathering, creating BRD & Use case
• Valid US work authorization -EAD card holder (L2 Visa & EAD holder)
• Also possess valid B1/B2 visa
• Experience in managing the QA teams for various domains viz., CMS, e-commerce based projects including an automation track
• Setting up QA Team and processes from scratch for projects/ clients.
• Test strategy, estimates, test planning, team ramp-up.
• Setting up projects in HP ALM and JIRA
• Expertise in leading Web-testing, e-commerce based and windows based testing
• Proficiency in stakeholder communication and liaising with multiple teams and driving demos, defect triages & UAT
• Ensuring & driving team to meet the quality standards within the defined timelines
• Identify, raise & following up to resolution for issues impacting the team and project
• Proven success of leading and driving Integration, End-to-End testing involving third party systems and web-services
• Extensive experience in delivering projects with reduced functional defects and ensuring diversified testing coverage with enormous hands-on in manual testing types: System, regression, compatibility, regression, cross-browser, mobile testing, creative testing and automation
• Proven success in working in an Agile, Iterative and Waterfall methodology
• Expertise in requirement analysis, gap analysis
• Experience as Solution PM for team of 10 in agile
• Responsible for end to end delivery to the client as per requirements
• Assist in team removing roadblocks;leveraging organizational resources to improve capacity for project work
• Capacity planning sprint-wise to consume sprint backlog
• Assist on-shore counterparts in prioritizing & coming up with solutions for blockers

COMPETENCIES & SKILLS:

Test Management Tool: JIRA, Atlassian Confluence, HP QC(Quality Center) ALM, Atwork

Mobile/ Platform OS: Android, iOS, MAC, Windows 7,8,10

API Testing Tools: REST API, SOAP UI

CMS/ PIM: Hybris, Adobe AEM, Tridion, Fatwire, Oracle UCM, SAP

SDLC: Agile(scrum), Waterfall, Iterative

Automation Exposure: Selenium Webdriver

Database Exposure: DB2, Microsoft SQL Server Management Studio 2008

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Responsible for end to end delivery to the client as per requirements
• Ensure each team member is fully engaged in the project & making meaningful contribution, & encourage a sustainable pace with high-levels of quality
• Capacity planning sprint-wise to consume sprint backlog
• Assist on-shore counterparts in prioritizing & coming up with solutions for blockers
• Facilitating internal/client calls & status reporting to internal as well as client team

Product Analyst-Test

Confidential

Responsibilities:

• Research and develop understanding of the IBM Watson Data analytics tools viz., Social Media analytics, text analytics
• Understanding the Business Use case and their applicability to utilizing the Watson tools for solution
• Validating the POC implementation

QA Lead

Confidential

Responsibilities:

• Setup and ramp-up the QA Team of 12 members including automation and manual
• Maintaining and tracking the overall QA deliverables for the project including the Test Cases, Requirement Traceability, preparing and identifying test data requirements.
• Co-ordinated the UAT phase with record 0 P1/P2 issues identified during UAT.
• Involved in the Integration, System Integrated Testing involving third party systems viz., DAM, SAP systems.
• Verification on various Hybris cockpits customizations-CScockpit, Productcockpit.

QA Lead

Confidential

Responsibilities:

• Setup and led team of 9 members, created Test Strategy, Test Plan to deliver end-to-end verified system & ensuring requirements are met using the Requirement Traceability matrix
• Reduced the build sanity time by bringing in build sanity automation.
• Led and drive the Integration testing involving multiple vendor teams Hybris, webmethods & SAP for Order management lifecycle
• Involved hands on testing activities, requirements review, sprint testing, regression, compatibility, End-to-End testing in HP ALM and JIRA
• Validation of inbound & outbound XML & Jason based webmethods using REST API
• Assist the automation in team utilizing the Selenium Webdriver to identify best approach and debug issues.

Test Track Lead

Confidential

Responsibilities:

• Worked Test Track Lead in the agile model and responsible for an individual track's QA activities including story review, Test case creation and execution, defect logging and tracking in JIRA
• Reduced the number of defects by identifying gaps and contradicting requirements at early stages
• Integration and back-end testing activities involving feeds parsing, ingestion using WinSCP, review the team members'/ peers' testing artifacts -test cases, defects.
• Hybris testing including cockpits - CScockpit, Productcockpit
• Updating stories for acceptance/ rejection on Pivotal

Q A Lead

Confidential

Responsibilities:

• Setup QA processes team of 4 members and Identified critical integration issues in third party systems, which helped in avoiding production issues.
• Coordinating the manual System Integration testing spread across various testing teams including DB logging and XMLs verification and communicating with Clients, Management & Development Team

Information Architect/ APM

Confidential

Responsibilities:

• Coordinating and tracking the work of a team of 8 people, which involved developers and QA
• Coordinating the roll out of around 30 country sites to live
• Created editorial manual for using the Tridion CMS for business users, and led training sessions for each of the 45 country markets.

Senior Test Analyst

Confidential

Responsibilities:

• Worked as Test analyst in agile (Scrum), analyzing and preparing the testing requirements, stories and estimating testing efforts
• Worked closely with the developers, BA, client in the agile scrum methodology for analyzing, understanding business requirements and preparing the testing requirements
• Test case creation and manual execution in ALM (QC) for functional and webservices using SOAPUI . Detailed RCA helped developers to identify the bug-fix quickly ensuring quick turn­around.

Track Lead

Confidential

Responsibilities:

• The project is an initiative to collaborate the various local Operational entities across the various countries to a centrally managed and controlled web portal.
• Worked as track lead, defined & executed test cases for testing of the content management system and the end to end testing from cms(Oracle UCM) to the portal

Test Lead Analyst

Confidential

Responsibilities:

• Worked to re-design the site and provide supporting data services and collection includes design and build, followed by ongoing maintenance and potential future enhancement phases
• Started as team member of QA but got stepped up to Test lead, leading team of 3 members
• Coordinated the UAT from off shore for Phase 2, involving daily bug/ issue triaging
• Involved in both CMS (Fatwire) testing including workflows & templates and search based sql queries.
• Requirement gathering as the onsite Business Analyst role for the fusion phase of another extension project

Senior QA/Associate Lead

Confidential

Responsibilities:

• Worked both as a team member and as associate lead for few releases for the online education portal for student involving score calculation.
• Test case creation and manual execution, compatibility, functional testing, regression testing and release testing.