QA And Technical Support Engineer Resume San Francisco, CA - Hire IT People

SUMMARY

I have good experience in QA engineering, quality control, and an excellent grounding in QA Methodology. Self - motivated team player with significant QA automation experience using a variety of tools such as Git, Maven, Jira, Jenkins, JUnit, TestNG, JMeter. Languages includes Java, C++, HTML, SQL. Fluent in English and Arabic languages with excellent communication skills, analytical thinking, and having the ability to work independently and with groups.

TECHNICAL SKILLS

Java developing who creates automated test scripts with Selenium WebDriver.
A solid understanding of the software development processes and Agile methodology.
Experience with tools such as Git
Maven
Jira
Jenkins
JUnit
TestNG
JMeter. Languages includes Java
HTML
CSS
XML
JSON.

PROFESSIONAL EXPERIENCE

QA And Technical Support Engineer

Confidential, San Francisco, CA

Responsibilities:

Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Track system issues through to resolution, within agreed time limits.
Prepare accurate and timely reports and document technical knowledge in the form of notes and manuals.
Developed test scripts/cases and performed manual and automated testing of the application.
Defined input/output sources including detail plan for technical design phase and obtained approval of system proposal.
Execution of Selenium Test Cases and Reporting defects.
Performed functional and regression testing using Selenium Webdriver tool.

Quality Assurance Engineer

Confidential, San Francisco, CA

Responsibilities:

Maintained two Confidential .com web portals (medco. Confidential .com) web portal for members to access genetic testing information and ( Confidential . Confidential .com) web portal for providing providers genetic guidance for personal medicine.
Developed and performed user acceptance, integration, SSL and regression testing.
Developed and performed Selenium automation testing.
Documented Test Cases corresponding to business rules and other operating condition.
Developed SQL Queries to identify the test data.
Using selenium IDE, creating scripts in selenium web driver using Java.
Planned and developed test cases using Test Director for functional testing.
Develop and documented test cases, and results of testing.

Quality Assurance Engineer

Confidential

Responsibilities:

Created test plans and test cases, documenting results on a day-to-day basis.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably.
Create test tools that facilitate data gathering and test method execution.
Performed Regression, Integration, Data driven testing using Selenium IDE.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Monitor program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.

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Qa And Technical Support Engineer Resume

San Francisco, CA

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