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Sr. Software Analyst - Quality Assurance Resume

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SUMMARY

Experienced and adaptable out of the box thinker with extensive software testing knowledge and training. Produces con­sistent, quality results with an attention to detail and desire to grow in skill and career while helping others do the same. Proactively seeking continuous improvement and career opportunities, taking initiative without supervision. Generates a positively charged team environment while maintaining an exceptional work ethic. Proficient in multiple software packag­es.

TECHNICAL SKILLS

  • SQL Server
  • ESRI Web App Builder
  • Confidential
  • Confidential Integrations
  • GIS & REST Services
  • Test Plan Creation
  • Agile & SDL
  • Adobe Creative Suite
  • Fiddler
  • ESRI ArcGIS Desktop
  • IIS Manager
  • Manual/Automated Testing
  • Software/WebApp Security
  • ESRI 3rd Party Applications
  • White/Black Box Testing
  • Threat Modeling/STRIDE
  • Mac iOS/OSX, Android, Windows

PROFESSIONAL EXPERIENCE

Confidential

Sr. Software Analyst - Quality Assurance

Responsibilities:

  • Responsible for ensuring the integrity and functionality of key elements of the Confidential software. Specifically, Geospa­tial integrations and ESRI ArcGIS technology. Expertise in Web API’s and third party, Java Script integrations
  • Responsible for creating effective test cases and test plans
  • Work with automation developers to create effective test scripts
  • Meet with management to discuss projects, goals and team dynamics
  • Lead weekly web application security and threat modeling meetings with Development and QA teams
  • Lead weekly Sync meetings with the Development team and sales force to constantly innovate and produce the highest quality software possible
  • Perform customer demos, presentations, and assist in customer solutions for support issues
  • Worked with Insurance, Medical and Government verticals
  • Coordinate quality reviews and approvals from various customers/stakeholders, and implementing feedback into inno­vative software enhancements.

Confidential

I.T. Professional

Responsibilities:

  • Provided I.T. services, maintaining the local server, performed computer repair and troubleshooting services, diagnosed and addressed hardware and software issues for PC, Mac and Android devices on the front end of business. Collaborated with corporate IT team for store level solutions

Confidential

Apple Expert

Responsibilities:

  • Served as first point of contact for customer technology support, providing assistance and repairs
  • Responsible for coaching and training existing and new employees to help maximize performance in multiple software and hardware packages including Apple technology. Supervised a team of eight

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