SUMMARY:

• I have had the opportunity to build a strong E - commerce background from my work experiences. With deep product expertise and understanding of the SDLC, product health and customer experience, I partner with Product and Engineering teams to ensure we launch high quality and reliable products for the customers. With my experience I can help team with project recovery, develop workaround plans, timeline estimates, resource allocations, QA Metrics, QA Strategy and test planning.
• Proficient in Software & Business analysis skills, Database Management tools, Testing programs and ability to lead or manage a wide variety of design and development projects in teams (On-site & Offshore)-and in independent situations.

TECHNICAL SKILLS:

• Agile
• Waterfall
• Testing methodologies understanding of cloud computing. E-Commerce
• E-Learning
• Online Payment Processing.
• JIRA
• SOAP UI
• Pivotal
• HP QC & QtP
• MixPanel
• Bugsnag
• Litmus
• Browserstack. MySQL
• Oracle
• MS SQL Server.
• Windows
• Mac OS
• Android iOS.
• Familiarity with VB Script
• PHP
• HTML.
• MS Office (Word
• Excel
• PowerPoint
• Visio)
• Adobe (Photoshop
• Illustrator)
• IBM websphere server
• Adobe Experience Manager (AEM).

PROFESSIONAL EXPERIENCE:

Confidential

Software QA Analyst

Responsibilities:

• Lead, Support and Manage Onsite - Offshore engagement.
• Work with cross functional teams to ensure quality of the software product deployed to production.
• Coordinate with third party vendors for mobile application releases. Handle communication on requirements, changes and release schedule.
• Test iOS and Android mobile apps for Confidential 's Bridal. Investigate and address customer complaints relevant to app functionality.
• Isolate issues on website by collecting and analyzing detailed process steps, input data, log files and communicate the same to product development engineers.
• Create campaigns using "Monetate" to display/hide various user experiences as part of AB testing.
• Perform backend validation of different aspects of the website including order checkout (Credit card Authorization, Tax calculations, Order shipment/returns)
• Build "SEO friendly" Rules-Based-Sales-Categories to promote ongoing business promotions.
• In addition to my daily activities I take active participation in facilitating Brainstorming sessions to determine how effectively QA process can be improved and resources utilized.
• Implement QA management best practices, processes, Agile/Scrum methodology.
• Provide guidance to achieve project recovery and help develop workaround plans, timeline estimates, resource allocations, QA Metrics, QA Strategy and test planning.

Confidential, West Chester, PA

UAT Engineer

Responsibilities:

• Perform functional testing on several mobile applications by collaboration with teams from US, UK and Germany.
• Co-ordinate with Scrum Masters, Product Managers, Business Analysts, Developers, and UX to improve user experience on desktop as well as on mobile applications.
• Work closely with Front End development and QAs to schedule and execute UAT.
• Verify translations for Italy and France mobile apps with reference to requirement documents.
• Provide a thorough quality check on new/existing functionalities before they are released to production.
• Find, document and report bugs, errors, interoperability flaws and other issues within proprietary software applications developed for Confidential ’s global user base in JIRA and HP ALM.
• Demonstrate methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.
• Deliver quality releases and service packs during the software life cycle in agile methodology.

Confidential, Herndon, VA

QA Engineer

Responsibilities:

• Participate in requirement analysis & sprint meetings.
• Develop test plan, test cases and reported traceability matrix to link requirements with logged defects.
• Perform functional testing on ESS, leave, time & attendance modules.
• Create Release notes at the end of each sprint or after releasing feature to the production environment.
• Work on Microsoft SQL server for retrieving required information.
• Prepare test plans and test cases in Google docs.
• Prepare and conduct functional and regression testing on multiple browsers for the website on various devices.
• Monitor user actions using Google analytics.
• Monitor error logs in the browser console to assist developers investigate bugs.

Confidential

Virtual Tester

Responsibilities:

• Tested different website functionalities and features by providing clients with recorded voice and screen activity.
• Test user stories on multiple platforms and devices (iPad, iPhone, Windows, Mac and Tablets)
• Submitted valuable feedback, survey forms for AirBnB, Autodesk 3D-Modelling Studio, Healthcare Websites, Gemvara, GP Strategies, Google Search, Mojopages, and Dropbox.
• Reported issues found in the mobile applications for Paperless Post, Target, Uber, Spartoo, Hinge, Moonlighting, Alarm Clock Xtreme Free +Timer.
• Contributed in testing responsive Landing pages (Yahoo/W edding) on different devices (iPhone/iPad)
• Tested different versions of iOS and Android versions using browserstack.