Software Quality Assurance Engineer Resume

SUMMARY

Versatile Software QA Engineer with 8 years of experience in testing. Strong leader and problem solver who readily adapts to change. Is able to work independently, communicate effectively and possesses strong business, analytical and technical problem solving skills. Focuses on quality output through accuracy, thoroughness and attention to detail.

TECHNICAL SKILLS

Unified Functional Testing (UFT)
Agile
JavaScript
Java
C#
SQL
.NET
XML
HTML

PROFESSIONAL EXPERIENCE

Confidential

Software Quality Assurance Engineer

Responsibilities:

Unit, Functional, Regression, and System Testing, Acceptance Testing
Involved in testing SQL Stored Procedures
Involved in Cloud Based testing
XML, XLS & ONIX metadata output testing
Review test plans, test cases and scenarios to enforce better quality in testing effort
Create test cases, conditions and test plans for User Acceptance Testing

Confidential

Associate Support Analyst

Responsibilities:

Assist customers with support issues raised via phone, e - mail or portal
Help to resolve product issues under the supervision of technical management
Ensure the proper and timely entry of information in both the call tracking system and identifying/diagnosing issues
Maintain knowledge base for future troubleshooting and training

Confidential

Quality Assurance Engineer

Responsibilities:

Conducted load performance testing
Involved in Analytics and Crystal Report testing
UI testing using various iOS, Android, and Windows devices
Ran new features and updates through Facebook and Twitter debugger to ensure validation

Confidential

Technical Support & Quality Assurance Engineer

Responsibilities:

UI testing using various iOS, Android, and Windows devices
Created and executed test scenarios and test plans
Provided level 1 & 2 support via phone, e-mail or portal
Involved in WEB API testing
Tested POS systems such as Xpient, Micros and Aloha

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