SUMMARY

• Over 8 years of experience in Information Technology including project management and QA test management.
• Exposure in Finance, Banking and Investments domain
• Experience working with business on Requirements gathering, Impact analysis and facilitating the scrum activities
• Experience working on project proposals, estimations and resource planning
• Expertise in using the Automation Testing Tools like HP Unified Functional Test, Selenium, PerfectoMobile.
• Expertise in Project Management skills by handling the meetings and managing the team
• Ability to prepare different kind of Test Metrics which ensures software quality.
• Extensive experience in testing complex business processes and applications
• Expertise in Functional testing, System Testing, Integration testing, Regression testing, E2E Testing and Unit testing
• Developing and execution of Web Automation scripts using HP Quick Test Pro and Selenium
• Extensive experience in using Mobile Automation scripts using Selenium and Perfecto Mobile .
• Experience validating Test APIs and Web Services
• Hands on in writing unit test cases using Junit and TestNG framework
• Hand on experience creating and executing Selenium regression scripts on daily basis
• Experience in backend testing of databases - Oracle, DB2
• Knowledge and experience in all phases of Software Development Life Cycle ( SDLC ) and Software Test Life Cycle ( STLC )
• Knowledge and working experience in Agile and waterfall methodologies.
• Hands on experience of working on all major frameworks ( Data Driven, Keyword driven, Hybrid)
• Experience with test driven development ( TTD ) and behavior driven development ( BDD )
• Building and executing test cases in Continuous Integration (CI) fashion
• Experience in Data Analysis, Data Validation and Data Verification
• Experience in using defect tracking tools - Quality Center
• Hands on experience of using various online collaboration tools like RTC, Trello, Asana, Slack
• Experience in virtualizing the services using CA DevTest Porta l.
• Performed automated Cross Browser testing using Sauce labs
• Experience in running the performance tests using HP Load Runner
• Performed Sanity Test and Smoke Test scenarios for each new build of the application
• Experience In working Onshore-Offshore model and managed a team of 20 people
• Responsible to make sure the Quality of the project in every phase and process
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.
• Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills

TECHNICAL SKILLS

Tools: HP Unified Test Professional,HP Quality Center, Eclipse- Selenium, CA DevTest, PerfectoMobile, Advanced Rest Client, PostMan, WAVE Evaluation,HPLoadRunner, Cucumber, Junit, TestNG, Git Hub

Online Collaboration Tools: RTC, Trello, Asana, Slack

Programming Languages: C, C++, Java, SQL, PL/SQL

IDE: Eclipse, IBM RSA

Databases: MS Access, Oracle, DB2

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Participate in Release Planning meetings in writing stories and acceptance criteria
• Work with scrum team in sizing/pointing and ranking the stories
• Perform impact analysis, documenting Risks and Assumptions
• Analyze user stories, create test cases, identify Automation scenarios and tools.
• Coordinate with Business, Product owner, developers, UI designers and Vendor team
• Identify and create Test Data required using In-house tools.
• Create unit test cases using testNG framework
• Created Smoke test suite collection using postman Rest client
• Validate Exception Handling scenarios
• Execute Regression test suite for every Iteration or Build
• Validate Dynamo DB database in AWS (Amazon Web Service)

Confidential

QA Lead

Responsibilities:

• Knowledge on Agile methodology and Agile ceremonies
• Work closely with Scrum Master, Scrum Team and APO on the requirements
• Collaborating with vendor team during daily standups and weekly sync up calls
• Creating test cases and mapping to the stories to maintain Traceability
• Experience writing unit test cases using TestNG
• Created Automation Scripts by following the automation framework using Selenium
• Validated Virtual Assister with both valid and invalid intents
• Validated E2E flows by playing multiple roles (User, Virtual Agent and Representative)
• Created Test Data by coordinating with vendor Nuance team
• Validated the database by writing SQL queries
• Generated the reports with the conversational transcripts in IQ Db
• Performed Browser compatibility testing
• Responsible for Performance, Security and Accessibility tested the pages
• Validated the APIs using PostMan Tool
• Performed preliminary Accessibility test using WAVE Evaluation tool
• Created and maintained defects in Trello.
• Collaborate with developers and Vendor in troubleshooting the issues
• Created Regression Test suit at end of each release
• Created and executed ProdQA validation plan

Environment: Eclipse, Selenium plugin, Trello, DB2, SQL Developer, Splunk, Trello, WAVE

Confidential

QA Lead

Responsibilities:

• Participating in all the Agile ceremonies Daily standups, Sprint planning, Sprint Review and Sprint retrospective.
• Work with scrum team in sizing, pointing and tasking the stories.
• Work with APO (Agile Product Owner) on the story and Accepting Criteria writing and reviewing
• Involved in defining the Definition of Done and Exit Criteria of the release.
• Coordinating with the vendor to understand vendor system and limitations
• Validated the oAuth process implemented to interact with vendor system
• Close coordination with UX developers on the new design
• Created and maintained test cases in Rational Team Concert
• Validated API tests using Advanced Rest Client
• Created Selenium script to validate the business flows with different data combination
• Validated both Web and Mobile channels (IOS, Android and Windows)
• Validated different type of authentications (traditional, multi-factor, biometric etc)
• Responsible for the Performance of the page and user experience
• Crated performance scripts using HP Load Runner
• Created huge number of data to conduct performance tests
• Responsible for the Security is not compromised on newly implemented pages
• Collaborate and help developers in troubleshooting the issues
• Hands on using RTC for the task management and defect management
• Documenting Risks and Assumptions based on the limitations of the data and test environment
• Providing feedback in the retrospective for every Iteration

Environment: Eclipse, Selenium Plugin, Advanced Rest Client, RTC, SQL Developer, Splunk

Confidential

QA Lead

Responsibilities:

• Actively participated and contributed to the Project Planning meetings
• Documented Risks and Assumptions based on the existing limitations
• Created test cases for the Akamai validation
• Coordinated with all the Line of Business POCs to gather Regression Scenarios
• Created and modified existing automation regression bed using selenium and Perfecto Mobile
• Created service test using HP Unified Functional Test tool
• Created Test Data using in-house self service tool
• Created Test Harness to validate Akamai scenarios in staging environment
• Validate request/response headers, return code and body content using Charles tool
• Validated Mobile, Web and Hybrid pages
• Performed Functional test, Integration test, Regression test and Unit test
• Validated Akamai logs and Error Messages (EML) in SPLUNK
• Created Defect Reports, Status Reports and Automation execution Dashboards
• Collaborated with developers while troubleshooting the issues
• Handled dependencies by coordinating with other project teams
• Helped laying out Pilot plan, Production Rollout plan and Backout Strategy
• Provided support during Production release
• Received accolades for ensuring the quality throughout the project

Environment: Eclipse, perfecto Mobile, Selenium, HP UFT, Test Harness, charles, Android Studio, Robotium, RTC

Confidential

QA Lead

Responsibilities:

• Active participation in all the phases of Waterfall Methodology
• Participation in the requirement gathering sessions along with Business
• Continuous interaction with Business and Subject Matter Experts to understand the system
• Worked on Project proposals, estimations and resource planning
• Managed offshore team of 25 members at the peak timeline of the project
• Created Test strategy and Test plan documents
• Performed impact analysis and identified regression tests
• Reviewed the test scenarios and test cases created by the team
• Responsible for getting the test cases reviewed and approved by Business team
• Reviewed and executed automation scripts created using HP QTP
• Reviewed and Executed service automation scripts created using HP Service Test
• Service/API validation using SoapUI
• Created service Virtualization scripts using CA DevTest Portal
• Created test bed using ‘Test Optimization ’ technique
• Created Risk Matrix with the risk factors along with risk probability
• Maintained test cases, test plan and test lab in the Quality center
• Generating and Publishing Test execution and defect reports using HP QC
• Conducted defect meetings to the project team and business team
• Created and published Test Automation Dashboards across project team
• Performed Functional, Integration, Regression, Ad hoc, Sanity and Unit Testing
• Reviewed the Junit test cases and made the recommendations
• Browser test automation using Selenium
• Participated in the Usability testing and pursued the feedback
• Created the smoke test bed to run anytime for checking environment availability
• Created and Executed Prod validation plan along with release coordinators

Environment: HP Quick Test Professional, HP Service Test, HP Quality Center, SoapUI, CV DevTest, RTC

Confidential

QA Analyst

Responsibilities:

• Followed Waterfall methodology throughout the project
• Coordinating with onsite counterpart on daily basis
• Meeting customers on weekly calls.
• Analyzed business requirements and identified prerequisites for System testing
• Created necessary documents like Test Strategy and Test Plan
• Crated Test scenarios, Test cases and Test data for every rule and for every account type
• Executed various test cycles for multiple releases on time
• Recorded, modified and executed automation scripts in QTP
• Captured screenshots of the flow using automation which helps to review the content later thus saves manual effort of creating account
• Prepared Status Summary Reports and Defect Reports using Quality Center
• Define Severity and Priority of each defect
• Used beyond comparator to compare present and previous version of PDF content
• Validated dependent and back end systems to make sure the account information is updated

Environment: HP Quick Test Professional, Beyond Comparator, HP Quality Center

Confidential

QA Analyst

Responsibilities:

• Interacting with onsite coordinator to understand the business requirements
• Developed Test Plan documents and get them reviewed by QA lead
• Created Test Cases based on the requirements and Business documents
• Created and executed Automation Scripts using QTP for every business flow
• Used Parameterization in QTP extensively to perform Data-Driven Testing
• Participated and involved in the Peer Reviews and Walk through of test cases
• Responsible for getting the test cases reviewed
• Created E2E testcases and automated the major reusable scenarios
• Created and executed Regression tests after every new build released
• Prepared Test data for each data condition
• Validated backend system using SQL Queries
• Performed PDF document validation for every account type
• Created Daily Status Reports, Test Incident Reports and Test Summary Reports
• Report and Track the defects using Quality Center
• Close coordination with development which reduces defect turnaround time
• Responsible to lead the offshore QA team of 6 members
• Provided support during the releases

Environment: HP Quick Test Professional, SQL Developer, Phase3

Confidential

QA Tester

Responsibilities:

• Understanding the existing system by going thru business documents
• Participating in preparing the Test Plan
• Updating existing test cases and adding new TestCases based on requirements
• Prioritizing the test cases and test activities
• Informing test lead for the resources required for the testing
• Performed Functional Testing, System Testing and Integration for multiple release cycles
• Conducting Review meetings within the team
• Tracking and prioritizing the defects
• Performed thorough Regression Test to make sure existing functionality doesn’t break