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Qa Analyst Resume

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Miami, FL

SUMMARY:

Performance and goal focused IT Professional with successful career in QA Program Testing / Analysis and implementation of IT Methodologies that support business objectives to drive service excellence. Multifaceted experience in IT software user - acceptance testing, applications administrator and Disaster Recovery processes. Effectively establish positive relations across diverse groups, and communicate complex technical information in easy to understand manner. Fully bilingual English / Spanish; other areas of strength include: Manual / Auto Testing Software Development Functional Requirements Problem Isolation & Resolution Project Management Regression & Negative Testing Team Leadership & Training Data Interface & Migration Defect Tracking & Troubleshooting

TECHNICAL SKILLS:

  • SharePoint, Lync, Clarity, Outlook, Microsoft Office, MS Word, MS PowerPoint, MS Excel Windows 10 / 8 / 7 Kofax Capture 10.1, KIC, KTM 5.5 & MarkView Oracle R12, P2P modules AP, PO, GL & WebLogic software Oracle database and SQL Kofax Capture 10 / R12 x Oracle Payables Management Fundamentals ED 1 PRV R12 Oracle Purchasing
  • Fundamentals R12 Oracle E-Business Suite Essentials for Implementers ED 1 (LS) PRV Implemented and administered Kofax / MarkView applications Collaborated in implementation of Oracle EBS R12 / Kofax MarkView (Mexico) Project Execution & Users Trainer

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Oracle EBS/ Kofax Production Support / QA Analyst

Responsibilities:

  • Participated in weekly QA meetings with Key Users and off-shore teams using Web-Ex, Skype for Business (Lync); monitored information exchange and generated 'how to' guidelines on Problem Solving for Production Technical Support teams through SharePoint for documentation.
  • Administered Kofax platform including KC, KTM & MarkView modules from functional perspective.
  • Supported installation of Kofax application environments in Mexico, Colombia & Panama; worked closely with corporate and in-country Database and Server Administrators ensuring seamless transition.
  • Worked in migration of lower Kofax environments from Panama to Texas which involved analysis, documentation, testing and developing for over 30 servers.
  • Translated Test Cases from English to Spanish, which facilitated delivery of complex information on test- development processes across diverse multicultural groups.
  • Improved communications across teams in Mexico, Colombia & Panama by identifying area-specific concerns, and sharing knowledge in problem resolution with colleagues.
  • Coordinated and supported applications roll-out training for over 100 key users in Mexico through WebEx; prepared PowerPoint presentation and conducted local-staff training in Mexico City. Provided technical support to end users; identified and resolved production-related issues.
  • Skillfully completed projects within tight deadlines; tested and prepared Disaster Recovery documents.

Confidential, Miami, FL

Senior Accounts Payable Analyst

Responsibilities:

  • Part of Kofax / MarkView Process Assistance team.
  • Electronically paid AP invoices and entered POs into Oracle EBS Database using Kofax / MarkView.
  • Identified, corrected and / or escalated invoices discrepancies through Kofax; ensured data accessibility and generated error reports.
  • Worked closely with Treasury Department staff on wire transfers and tax payments, recorded data into Oracle.
  • Developed and maintained positive relations with vendors, validated vendors information in Oracle EBS database and entered data in Kofax / MarkView.
  • Conducted tests for validation and production with Kofax / MarkView.

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