SUMMARY

Manager wif deep expertise in Test Program Management, Automation, 508 Compliance and Performance Testing and Quality Verification. Experience encompasses management of multiple testing and BA teams for large enterprise public sector projects like State of PA, DE and VA. Especially worked wif welfare programs in the DHS sector sucha as TANF,SNAP, Medical Assistance, Energy Assistance, Eligibility automation, Child Support, Child Care and Child Welfare programs. Fully leveraging automation tools to enhance efficiencies. Trains staff to leverage noledge sharing and drive the expansion of services. Defines a clear roadmap to lead an organization into a profitable future.

TECHNICAL SKILLS

• Software QA
• Automation & Test Frameworks
• Agile & Waterfall development methodologies
• Quality Management
• Quality Metrics & Dashboards
• Quality Processes and Procedures
• KPIs
• Change management
• Statistics
• Testing CoE
• HP Quality Center (QC) and UFT
• IBM Rational tools
• SDLC
• Microsoft Visual Studio
• Microsoft TFS & MTM
• Selenium and other automation tools
• XML
• Visual Basic.

PROFESSIONAL EXPERIENCEConfidential

Test Manager

Responsibilities:

• XpertReview, a next generation Interview as a Service (IaaS) platform for managing and monitoring candidate screening and Interview life - cycle in real time via live video Self­Assessment and Live One on One Video Interviews .

Confidential

Test Manager

Responsibilities:

• Estimate, plan, manage and deliver testing services. Lead multiple Test Leads, BA's and Testing Teams across both maintenance and Work Order Initiatives.
• Develop testing strategies in alignment wif initiative scope and objectives.
• Align and confirm appropriate staffing levels to support required testing phases for manual and automation testing activities.
• Manage and anticipate risks during testing execution, work wif delivery teams to proactively identify and avoid potential issues.
• Manage client expectations before and during User Acceptance to make sure dat needs are met for successful test completion and sign-off
• Capture and analyze projects metrics for lessons learned discussions. Report and present at the end of every release to project leadership.
• Perform monitoring and reporting of enterprise metrics across all PA DHS Accounts; highlight risk areas and provide mitigation strategies as reported by each Test Manager.
• Lead the shared automation team dat provides tools-based automation services for all PA DHS projects (functional test automation, ADA Compliance testing, browser compatibility testing and Performance Testing)
• Lead the SME and BA team to capture Business, System requirements from client and reviewed wif Arch team inernaNy.
• Manage cross-team staffing levels for future and upcoming work in coordination wif other Test Managers and Project Controllers.

Manager

Confidential

Responsibilities:

• Perform quarterly Quality Verification Reviews (QVRs) of Confidential projects in coordination wif Quality and Risk Management Team (QRM) team.
• Lead the Confidential TCoE Test Automation Practice. Provide strategic direction in the 4 areas of: Operational Excellence, Standards & Processes, Innovation and People/Practitioner Growth.
• Develop and maintain an automation framework for leading automation tools (Microsoft Coded UI/C#, Selenium, HP Unified Functional Tester, IBM Rational Functional Tester).
• Develop foundational and advanced training materials for tools-based curriculum; deliver trainings for both new hires and experienced practitioners.
• Develop and maintain Reusable Regression Repositories for Integrated Eligibility, Childcare, Child Welfare, Child Support, Healthcare,
• Define tools-based HR competency models dat help guide practitioners in noing wat skill levels are required for their career levels and project roles
• Lead and facilitate innovation sessions at Mechanicsburg, PA and Orlando Confidential centers.
• Perform Quality Assessment of non- Confidential projects. Evaluate projects' improvement areas across all areas of the Software Development Life cycle (SDLC) using Confidential 's Enterprise Value Delivery (EVD) Framework.
• Develop and maintain Welcome to Confidential videos. Such as Confidential Centers of Excellence,
• Practitioner Expectations, Collaboration and Quality, Unique Culture and Work Environment, Career Ownership, Access to Leadership, Centers of Excellence and Communities of Practice, Getting Started and Tips for Success, Network and Delivery Center Business Case.
• Part of the Permanent employee's recruitment team and did technical and behavioral interviews.

QA/Test Lead

Confidential

Responsibilities:

• Managed Pennsylvania Client Information System manual and automation testing for multiple initiatives.
• Focus on ongoing initiative testing estimations, worked wif the functional/delivery leads/SME teams and successfully submitted client deliverables on time.
• Maintained Quality in all phases. Coordinated wif Performance and Security, Vulnerability teams and making sure to complete.
• Develop test leads and testers to next level. Managed 4 test leads and around 25 + manual and automation testers.

QA Tester

Confidential

Responsibilities:

• Developed test cases using Use Cases/diagrams, GSD, DSD, Business, System Requirements and usability documents. Executed Manual & Automated test scripts. Create and maintained the automated test scripts by using QTP.
• Performed end to end testing in all testing phases, which includes Functional, Regression, GUI, System and Smoke testing of the application and its interfaces. Involved in Interface testing using the Web Methods.
• Performed Backend Testing by writing SQL statements to review the returned data to ensure dat the correct data was retrieved. Tested the ETL mappings and Crystal reports. Expertise in ADA 508 Compliance testing using AccVerify including HTML validations.
• Performed end-to-end process testing on Unisys Mainframe systems. Involved in extensive batch systems testing wif large data volumes.

Manager

Confidential

Responsibilities:

• Led teams on developing test strategies for CRM/HR projects.
• Test strategies include developing test plans, test cases and bug tracking processes, which fulfilled the various aspects of quality assurance.
• Responsible for management of all security, quality and test related activities throughout the software development life cycle.