SUMMARY

• Energetic and compassionate SQA Engineer with seven years of hands - on experience in the high-tech industry looking for challenging QA position. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company.
• Extensive experience in manual testing of web, mobile, client / server applications.
• Experience working with various SDLC methodologies, Waterfall and Agile.
• Worked on Agile/ SCRUM technology and participated in demos at various sprints/iterations.
• Participated in requirements review meetings.
• Proficient in software development life cycle including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
• Solid experience in evaluating the business requirements testability and resolving the associated ambiguities.
• Exceptionally strong communication and presentation skills.
• Experience and proficiency in preparing planning documents and written reports.
• Extremely strong problem-solving and critical thinking skills.

TECHNICAL SKILLS

Platforms: Windows, Mac OS, Linux Mobile Android, Confidential iOS, Windows CE\Mobile

Browsers: Internet Explorer, Firefox, Confidential Chrome, Safari, Opera Virtual OS Citrix, VMware Languages JavaScript, Flash Action script, HTML, XML, UNIX scripting Database Oracle 11, SQL Server 2008, MS Access, Bug Tracking Jira, HP Quality Center / ALM 11, ALM 12, Bugzilla, Testopia, Rational ClearQuest

Software: MS Office/Visio/Project/Excel, Flash, Adobe Creative Suite/Browser Lab, Saucelabs, ToadVarious Tools Parasoft SOAtest, SOAPUI for Web Services

Familiar with: RubyMine, Splunk, Selenium, HP QuickTest Pro 10, SoA 9.4

PROFESSIONAL EXPERIENCE

Senior Software Quality Analyst

Confidential, San Francisco, CA

Responsibilities:

• Transaction Search Project.
• Wrote, developed, updated and executed test cases on iOS and Android Mobile application, utilizing test management software tool ALM.
• Tested the UI of the end product on mobile, PC, Android and Confidential platforms to ensure dat transactions and currency conversions were displaying as required.
• Led daily conference meetings and was a main contact for data validation projects.
• Worked on legacy and new experience redesign projects. Performed functional, system, performance, usability, regression testing.

Senior Software Quality Analyst

Confidential, San Francisco, CA

Responsibilities:

• Tested Confidential Wholesale reporting tool TIR (Treasury Information Reporting).
• Wrote, developed, updated and executed test cases on iOS and Android Mobile application, utilizing test management software tool ALM.
• Tested the UI of the end product on mobile, PC, Android and Confidential platforms to ensure dat transactions and currency conversions were displaying as required.
• Led daily conference meetings and was a main contact for data validation projects.
• Worked on legacy and new experience redesign projects.
• Performed functional, system, performance, usability, regression testing.
• Validated database related defects.
• Responsible for test management (tests cases, tests and defects) through ALM 11,12 and JIRA.
• Created test users, assigned accounts for TIR using internal application.
• Performed compatibility testing executing the test cases on different browsers (IE, Chrome, Firefox, Safari), OS (Windows 7, Windows 8.1, OSX, IOS, Android) and Mobile Devices.

Senior Software Quality Analyst

Confidential, Walnut Creek, CA

Responsibilities:

• Responsible for developing and executing Test Plans and Test Cases for IFD/Enforce (Internal Fraud Detection) System.
• Responsible for validating the implementation of such major user stories and system components as: New Enforce User Provisioning (Agent Enrollment), Fraudulent Order Detection, Credit Card Identity Theft.
• Participated in setting, monitoring, and verifying the quality of test data tools.
• Developed, implemented, and executed complex test scenarios based on the user stories related to fraudulent order investigation process and its workflows.
• Validated the test execution results directly against the product database.
• Monitored and validated the orders generator tools.
• Reported and regressed software defects as part of a release cycle.
• Played a key role in regressing the IFD's backend/batch processes, and their overall quality.

SQA Engineer

Confidential, Mountain View, CA

Responsibilities:

• Integrated Timely Calendar with Confidential Calendar.
• Participated in the QA project for the automated synchronization of Confidential Calendar and Timely Calendar.
• Focused on the Android compatible devices - Nexus 7, Nexus 10, Asus tablet, Confidential smart phone.

SQA Engineer

Confidential, Foster City, CA

Responsibilities:

• Worked closely with the developers and QA leads to assure sufficient test coverage of VME. ( Confidential checkout).
• Wrote and executed regression and functional tests for VME Web Services.
• Focused on creating/maintaining user accounts, default language determination and validation of Internationalization (I18N) and Localization (L10N) projects.
• Responsible for the executing daily API smoke test reports using SOA.
• Analyzed results, and reporting the findings in Jira.
• Performed regression testing for daily smoke test reports using RubyMine.
• Performed API, UI and manual regression testing for the VME.

QA Engineer

Confidential, Alviso, CA

Responsibilities:

• Responsible for software and hardware testing of the Confidential setup box functionality.
• Developed and executed manual test cases using Testopia and Test Track tools.
• Performed both mobile and PC testing of the Confidential multi-platform desktop applications.
• Participated in requirements review sessions and provided feedback.
• Set up TV boxes using Linux command prompt on various platforms.
• Installed and configured hardware on PCs.

QA Engineer

Confidential, South San Francisco, CA

Responsibilities:

• Worked as part of a Security team to ensure user proper enrollment restrictions access.
• Installed, configured, and maintained QA test environments.
• Responsible for investigating application for defects and interaction with developers to resolve functional issues.
• Executed web and desktop application.
• Established quality assurance standards and practices.
• Responsible for maintaining and executing test cases in HP Quality Center.
• Executed automated regression scripts using QuickTest Pro.
• Analyzed and duplicated software failures with development team using logs to determine root cause.
• Executed SQL queries to test security rules set for each user.

Product Analyst

Confidential, Concord, CA

Responsibilities:

• Worked with data analysis software to determine the potential sales and profitability of a product.
• Tracked and reported the product's performance including product strategy, product planning, and issue prioritization.
• Defined strategies to improve the product's performance, created reports for management.
• Conducted market research to identify competitors, target market and market trends.
• Documented functional and business requirements in collaboration with the offshore product development team.
• Developed communication plan and improved team collaboration between onsite and offshore teams.
• Responsible for ensuring the quality of web site content, and bug fixes.
• Worked closely with team members to ensure quick resolution of customer reported issues.
• Closely monitored website to assure bug free experience for the customers.

QA Analyst

Confidential, South San Francisco, CA

Responsibilities:

• Performed manual black-box testing of various IT Commercial systems.
• Responsible for executing test cases in HP Quality Center.
• Performed functional, acceptance, bug fix verification and regression tests during QA cycles.
• Reported software defects and participated in bug triage meetings.
• Reviewed software specifications and provided feedback to Business Analyst and SQA Lead.
• Participated in User Acceptance on a new large scale workflow driven project.