SUMMARY

• Reliable, diligent, and excellent communicator as well as a team player
• 10+ years in software testing and customer technical support
• Extremely detail oriented in black box testing
• Results oriented wif a focus on quality as well as project delivery wifin cost, scope, and schedule

PROFESSIONAL EXPERIENCE

Confidential, Campbell, CA

Software QA Consultant

Responsibilities:

• Develop and execute all Manual and Automated testing for development group of wireless product
• Create Selenium IDE scripts for Web GUI automation
• Create Python scripts for SNMP automation
• Use Xena for traffic generation and wireshark for debugging
• Use Tortoise SVN and Jenkins to build private and released builds
• Company had funding problems

Confidential, Campbell, CA

Sr. Test Engineer Consultant

Responsibilities:

• Feature and regression software testing of Confidential Point - to-Point & Multipoint WiFi switches
• Web GUI and SNMP testing of features such as VLANS, NTP, DFS, Sync, QoS, and Multicast
• Run Spirent SmartFlow for RFC2 2544 performance testing for packet loss
• Use Spirent iTest for Automation and Python for scripting
• Company had funding problems

Confidential, San Jose, CA

Sr. Software Design Test Engineer

Responsibilities:

• Performed sustaining and new feature testing of SyncServer product line which includes zNTP, PTP, GPS, IPv6, IPv4, Radius, TACACS+, and multicast testing for PTP power & default profiles
• Created scripts in Python and Bash to control power cycler, to create large configurations wif many VLANs, and others. Used Wireshark and IXIA for testing and debugging

Confidential, Santa Clara, CA

Sr. Test Engineer

Responsibilities:

• Created test plan to test all features implementing IPv6
• Executed entire test plan in tight schedule testing all aspects of IPv6 including ICMPv6, BFDv6, ECMP, QoS and flow labels, link aggregation (LACP), and IPv6 static routing
• Created scripts in Tcl/Expect, Perl, and use IXIA for traffic generation
• Company closed down mid January 2011

Confidential, Santa Clara, CA

Test Engineer

Responsibilities:

• Successfully brought Metro Edge router to market on schedule wif high quality by creating test plans and executing test cases for various features
• Helped to make Confidential Network platforms more secure by testing several security features on both routing and switching devices
• Created router topology to simulate problems seen by customers wif multicast feature and was able to recreate customer issues and bring to resolution
• Used 3 rd party tools for layer 2 and layer 3 testing, used Ethereal for checking packets and used PC software for SNMP testing
• Created scripts in Expect/TCL
• Member of “after hours” rotational customer support team for product escalation calls on nights and

Confidential, San Jose, CA

Sr. Devtest Engineer

Responsibilities:

• Brought redesigned platform to market on schedule by creating test plans and testing all features for teh midsized 8830 router
• Successfully brought new feature to market which upgrades Confidential routers wifout rebooting and wif minimal loss of traffic to customers
• Used 3rd party tools for layer 1 to layer 3 testing
• Created scripts in Expect/TCL

Confidential, San Jose, CA

Customer Systems Test Engineer

Responsibilities:

• Supported AT&T’s common backbone lab group testing 12000’s (GSR) in a Systems environment implemented wif MPLS, OSPF, and BGP
• Created and executed test plans
• Tested GSR hardware and IOS in systems environment and tried to find issues and warn AT&T lab team, also recreated issues that AT&T lab team found
• Ran scalability tests on Engine 2 line cards for max VPN routes, max BGP routes
• Built GSR MPLS testbed to model AT&T’s CBB lab testbed
• Tested VPN’s, MPLS TE, and AToM
• Used IXIA, SmartBits, Agilent, and Cisco tools to inject routes, flapping, neighbors, etc., for massive network simulation
• Presented test results of TDP to LDP convergence test in front of a large audience at AT&T

Confidential

Devtest Engineer

Responsibilities:

• Tested projects for teh Cisco 12000 (GSR) product line.
• Created and executed test plans
• Lead devtest engineer for Frame Relay Switching project on 12000 engine 2 line cards
• Tested 12016 chassis from bring up until FCS

Confidential

Customer Support Engineer

Responsibilities:

• Provided technical support for Cisco customers over teh phone or email and troubleshoot network configurations via telnet or dial-in as part of Cisco San Jose Routing Protocols team
• Supported IP network routing protocols including RIP, IGRP, EIGRP, OSPF, BGP, and ISIS which included troubleshooting and helping customers configure teh network protocols
• Supported non IP network routed protocols including DECnet and CLNS
• Other products supported include NAT, HSRP, PIX firewall, plus router crash analysis and other issues that all teams cover as general networking problems

Confidential

Customer Support Engineer

Responsibilities:

• Provided technical support for Confidential Multinet formerly of TGV, TCP/IP stack for VAX/ VMS systems
• Supported Telnet, FTP, DNS, NFS, SMTP, SNMP, LPD and stream printing
• Created technical documentation for internal use and posted on web server