SUMMARY

• Senior Level QA Engineer; development and implementation of test plans, manual testing and test automation Professional Services Consultant; workflow customization, API interface development
• Extensive Quality Assurance Engineering experience in test planning, execution, and automation development o MySQL Certified: Development and DBA, Database migrations, conversions and testing o Implementation, upgrade and customization of Enterprise business applications including Serena SBM And Confidential CRM Management of teams local and offshore

TECHNICAL SKILLS

Development: APIs, Web Services; Languages C#, JavaScript, Visual Basic, Python, Perl o Defect Tracking and Test Tools Jira, TestLink, Fogbugz, Bugzilla

OSs: UNIX AIX, Solaris, HPUX, Linux, Windows; Databases Oracle, MSSQL, MySQL, Postgres o Appservers (J2EE) / WebServers Weblogic, Websphere, Apache, Sun Java Server (iPlanet) o Automation Tools Silk, WinRunner, Robot, Test Director (Quality Center). o Excellent communication, writing and project management skills

PROFESSIONAL EXPERIENCE:

Confidential

Senior Engineer, Test Automation

Responsibilities:

• Automation Development and Testing of LCI's Bankruptcy Automation Software System. Automation development written in Python. Extensive database (MSSQL) development and testing.
• Wrote detailed documentation used for test planning, processes and procedures. Redesigned the Jira workflow, and participated in forming Agile processes.

Technologies/Tools: Python, SoapUI, Jira, SVN

Confidential, San Jose, CA

Senior QA/Dev Engineer

Responsibilities:

• Automation Development and Manual Testing of installation and functionality of Cisco's Composite software.
• Composite is a utility which provides streamlined visibility into multiple data sources at once. Provided one - off fixes for customers, coordinating with Solutions. Cisco employs Agile/Scrum processes for project development.

Technologies/Tools: Postgres, TestComplete, Unix and DOS scripting, JIRA, SVN, Python, XML.

Confidential, Mountain View, CA

Senior QA Engineer, Development

Responsibilities:

• Performed manual testing and developed test automation for GA's online banking fraud detection software.
• Set up and maintained all Demo systems for Sales, including administration and intricate database modifications by request.
• Database testing, java / python code testing, web testing (backend and frontend).
• Wrote test plans and cases for several areas of the product. Worked collaboratively with development and IT early during test plan development to assure thorough product test coverage.
• Developed and implemented Unix shell scripts, large numbers of SQL queries (MySQL), and Perl scripts to perform a wide range of automated tests.
• Maintained GA user manuals and other documentation. Worked closely with Product Management to update internal and customer documents.
• Worked with Development and Professional Services to put out bi-weekly releases.

Confidential, San Jose, CA

QA / Professional Services / Development

• Planned, developed and established QA processes for testing internal customer data warehouses.
• Developed a Web Interface Tool as an automatic utility which was previously performed manually by the IT organization, providing a substantial savings in IT overhead.Developed workflow processes for budgeting procedures. On-site implementation of SOX process management for Finance, HR, Engineering and IT departments.

Confidential

Tech Support & QA

Responsibilities:

• Developed several APIs for synchronization between the Support and QA tools, Development and Support, QA and Release tools. Technologies: RightNow XML, CVS, Onyx, Teamtrack workflow engine, miscellaneous web services and configuration tools. APIs mostly written in C#.

Confidential, San Jose, CA

Test Automation Development, Perl / Unix, Data Warehouse

Responsibilities:

• Developed test cases for Oracle Database extraction from a data warehouse into aggregated database tables. Tested Oracle databases using database tools; SQL Navigator / Toad (Quest), PL/SQL, and Data Integrator (Business Objects).
• Developed automated test programs such as executing Oracle SQL statements daily, which reported results in an Excel spreadsheet, calculated comprehensive results, and sent e-mail notifications to a distribution list advising them of the results.
• Set up a Perforce Source Control system. Converted source control modules from CVS into Perforce.
• Started up and managed the QA operations for comprehensive Database and Web testing for development of consumer web sites as the sole QA engineer. Established entire range of testing procedures. Developed and executed all test plans for Web interfaces, databases, ETL tools, and more..
• Performed database migrations and workflow tool customizations and for conversion from one CRM application to another, specifically from Clarify to SBM. Performed deconstruction / reconstruction of database structures, tables and fields.

Confidential, San Mateo, CA

Senior Manager/Senior Engineer - QA

Responsibilities:

• Pioneered Confidential 's QA effort, starting with their Marketing Analytics flagship product. Performed their Web application testing and data warehousing testing, namely extraction and aggregation of data from various customer warehouses into Confidential proprietary datamart using Confidential ETL tools. Became the QA manager, expanding their processes and QA groups from inception. Instituted a Support QA exchange program.

Confidential, San Jose, CA

Engineering Manager, QA, Release Engineering, Development, Administration

Responsibilities:

• Managed the hardware / software quality, release, and system administration departments at Confidential, a manufacturer of 3D graphics accelerator software and hardware products for Windows.

Confidential, Palo Alto, CA

Technical Support

Responsibilities:

• U.S. post-sales hardware and software support for the Confidential VME PowerEngine UNIX workstation based on the PowerPC CPU. Responsible for all operational and budgetary decisions concerning the technical support department.