Sr. Qa Analyst Resume
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SUMMARY:
- Over twenty five years of experience as a Sr. QA Tester / Business Analyst
- Extensive experience as a consultant within blue - chip corporations in the Ecommerce, Financial, Telecommunications, Healthcare and Direct Marketing sectors.
- Solid experience with a diverse range of Business Analysis.
- Experienced with multiple technical environments - including web / e-commerce, client-server, and mainframe
- Experienced with end-to-end business processes, i.e, Billing, Order Fulfillment and Inventory Management, Invoicing, Reporting, etc
- Highly-motivated, detail-oriented, methodical team-player with excellent verbal and written
TECHNICAL SKILLS:
- WinRunner (QTP)
- LoadRunner
- ORACLE/SQL plus
- MS-Office
- JCL
- CICS
- SharePoint
- TOAD
- LM(Quality Center) Mobile Device Testing
- AS400 IVR/VSA Testing
- UNIX
- Rational Performance Tester
- Rational Functional Tester
- Wireshark
- Fiddler
- OMNI
PROFESSIONAL EXPERIENCE:
Confidential
Sr. QA Analyst
Responsibilities:
- Manual Risk Based testing using Waterfall and Agile/LeanIt methodologies
- Documenting and executing test scripts in ALM
- Mobile device testing on various platforms
- VSA/IVR testing of Confidential Customer Service Rep’s scheduling application.
Confidential
Sr. QA Tester
Responsibilities:
- Working as QA Engineer for First Data Government Systems (FDGS) using Waterfall Methodologies.
- Documenting and executing test scripts to test the Electronic Federal Tax Payment System (EFTPS) software to verify all Federal Tax Payment Regulations are being met
- Documenting and executing test scripts to test a conversion from AS400 to UNIX
- Manual testing of front-end, back-end systems as well as Web, IVR (Interactive Voice Response) and 508 Compliance Testing
- Mobile device testing on an Android Platform
- Manual testing of IPV6 and IPV4
- Responsible for creating traceability matrix, test plans, cases and scripts for Regression, User Acceptance testing, Risk Base and static testing of various system enhancements.
- Automated performance and functional testing using IBM Rational Performance Tester and Rational Functional Tester
- Document business requirements, test plans and test summaries for external clients
- Review and Analyze business requirements
- Manage1-2 other testers during large projects to insure all work is presented on time, well documented and trouble free.
Confidential
Business Analyst
Responsibilities:
- Review and Analyze Business Requirement Documents for Financial System conversion.
- Responsible for creating test scripts and test cases for Regression and Acceptance Loan testing.
- Responsible for coordinating test case execution with business analysts and customer service reps.
- Responsible for creating project matrix.
- Identify, Log, and Help Resolve Testing Issues
- Worked in an Agile testing environment
Confidential
Software Engineer
Responsibilities:
- Responsible for using Test Director to create test plans, creating and executing test scripts,
- Reporting defects in addition to creating project matrix for a Mainframe/Middleware GUI Interface applications
- Responsible for creating test data using TOAD and File-aid
Confidential
Sr Business Analyst
Responsibilities:
- Responsible for Gap Analysis for the conversion of the Credit Card System.
- Responsible for writing test scripts and test cases for Regression and Acceptance Testing of the Diners conversion project.
- Responsible for coordinating test case execution with business analysts and Customer Service Reps.
- Responsible for providing test data to the test team using Microsoft Access and File-aid
Confidential
Software Engineer
Responsibilities:
- Manual Regression Testing completed prior to software enhancements proceeding on a Mainframe System
- Manual test plan creation and execution for GUI Interface applications using Unix command line functions for Portability Compliance Testing.
Confidential
Sr. Business Analyst
Responsibilities:
- Responsible for providing Gap Analysis
- Responsible for Testing HIPAA Transactions
- Create and execute testing scripts, plans and cases on an in-house proprietary automated test system
- Responsible for Electronic Data Interchange (EDI) Transaction Testing.
- Review and Analyze Requirements Documentation
- Identify, Log, and Help Resolve Testing Issues
- Writing and maintenance of scripts for HIPAA Compliance testing.
Confidential
Sr. QA Tester
Responsibilities:
- Manual test plan creation and execution for the Military Payroll System, primarily on a Cobol, in-house system.
- Handled batch processing for several systems in the acceptance-testing environments.
Confidential
Sr. QA Engineer
Responsibilities:
- Manual Regression Testing completed prior to software enhancements proceeding
- Manual test plan creation and execution for GUI Interface applications using Unix command line functions.
- Manual Web Base testing of in-house proprietary systems on a Mainframe System
- Problem Resolution and Root Cause Analysis on Multi-platform Interface system
- Manual Pair Testing of ICOMS System using Unix command line functions
Confidential
Lead IT Engineer
Responsibilities:
- Oversaw 1-2 other testers, insuring all work was presented on time, well documented and trouble free . Also responsible for creating status reports and collaboration with other testing teams.
- Manual Test plan creation and execution for GUI interface applications in-house proprietary systems.
- Manual Test plan and case creation and execution for the Billing and Rating System, primarily on a Cobol, Mainframe System
- Identified problems and determined proper corrective actions
- Manual Regression Testing completed before any software enhancements could proceed.
- Defect tracking using Vantive tracking software
- Instructed and trained new employees.
- Manual User Acceptance Testing.
Confidential
Sr. Business Analyst
Responsibilities:
- QA analysis and testing for an Oracle 7 application, skills used include SQL, SQL Plus and QMX (report execution)
- Analyzed and tested system enhancements to the main reporting tool application.
- Responsible for writing and executing test plans for the GUI interface applications using Unix command line functions, focused on Y2K and system enhancement issues.
- Manual Web Base testing of in-house proprietary systems
Confidential
Sr. QA Tester
Responsibilities:
- Writing and maintenance of scripts for Y2K testing using WinRunner (QTP)
- Created and executed testing scripts, plans and cases on WinRunner. (QTP)
- Analyzed and tested system enhancements to their GUI application.
- Responsible for testing and evaluating Automated Testing Tools prior to being purchased by company to insure proper work could be completed.
- Regression and Acceptance Testing of system
Confidential
QA Analyst
Responsibilities:
- Troubleshooting users desktop problems and determining corrective actions
- Instruct and train users in area of weakness
- Obtain, analyze and document new reporting requirements.
Confidential
Sr. Business Analyst
Responsibilities:
- Analyze, document and design new medical claim processing screens to accommodate new business requirements.
- Responsible for gathering business requirements and meeting with customers to ensure system enhancements met their needs.
- Responsible for the analysis, testing, and implementation of enhancements to the health claims system.
- Writing/maintaining test plans, documenting results using a MVS Mainframe system.
- Research and document on-going design and development of new system capabilities.
- Identified problems, diagnosed causes, and determined corrective actions.
- Instructed and trained users on new system enhancements.
- Handled batch processing for several systems in the acceptance-testing environments.
- Responsible for nightly on-line batch processing, maintaining JCL and procedure libraries as well as the movement of tested modules to the production environment and fixing production abends.
- Responsible for doing Gap Analysis to provide mandated state reports
- Generated state required reports using Oracle SQL, SQL Plus and Huron.