SUMMARY

• Highly successful Quality Assurance Sr.Lead/Manager with over 10+ years of experience on Software Quality Assurance, having 4 years of experience managing large and small QA teams in an on - site/off-site/off-shore model and over 8 years testing experience as a QA Engineer/Automation.
• Skilled team leader, mentor, technology trainer, and technical writer. Superior analytical, troubleshooting, and communication skills. Possess attention to detail, dependable, and enthusiastic. Skilled with Microsoft Visual studio, Team foundation server (TFS), SDLC Framework, HP-ALM, Microsoft ALM, JIRA, Enterprise Tester-Test Management Tool, Quality Center, Quick Test Pro, .Net Framework, Software Testing, Performance Testing, Load, Jasper Soft Reporting tool, Web API's, XML, Mobile application testing, Restful-API Web-services, Bug Tracking Tools, Scrum methodology, Server Applications, SOA Web service, SOAP UI & service & JSON
• Expertise in E-Commerce-Consumer Goods, Finance, Banking, E-learning, Philanthropy and in CRM Domains.
• Implemented Test Manager for Automation testing, mentored testing team and participated in UAT and reviews.
• Adept with manual and automated testing to execute integration, functional, regression, security, acceptance, positive/negative, white/gray/black box, load/performance, and hardware and software.
• Possess working experience of Scrum, Waterfall, Iterative, and Agile Methodologies, Software Development Life Cycle (SDLC), Capability Maturity Model (CMMI), and Total Quality Management (TQM).
• QA skills include: risk analysis, gap analysis, QA test plan development, QA test script development, traceability matrix development, test data preparation, test execution, defect remediation, root cause analysis, user acceptance testing, metrics and reporting, and verification and validation.
• Participated in code reviews for multi-tiered applications having data, logic and presentation tiers, ambiguity reviews, performance testing using JMETER and security code and intrusion testing results analysis.
• Managed department budget, conducted hardware and software feasibility study and acquisition, participated in department strategic planning, established and tracked key performance indicators.
• Teamed with System Administration to implement Enterprise tester and JIRA Testing tool and provided training for both onsite and offshore testing team.
• Tested database, client-server applications & Java/J2EE.
• Experienced with interview and hiring process and performed employee/contractor reviews.
• Experienced in Managing high level testing like Enterprise level Web Applications/ Portals based on Object Oriented Design (OOD) built on Microsoft Technologies primarily using ASP.NET, C#/VB.NET, ADO.NET, SharePoint Server, AJAX, Windows Workflow Foundation (WF), Windows Communication Foundation (WCF), Windows Presentation Foundation (WPF) and SQL Server.
• Managed testing complete "Testing lifecycle" from Project planning through Execution process using Manual and Automated Testing Tools. Involved in giving full support for the Business Users in using the web based applications and with SSO (single sign on) issues.
• Well versed with all the defect tracking management rules and defect tracking tools like Visual Studio Test Manager, Quality Center & Test Director, JIRA & Enterprise tester.

TECHNICAL SKILLS

Testing Tools: Test Manager, TFS, QTP, Quality Center, Load Runner, Enterprise Tester

Web Technologies: .Net, ASP.NET, Visual Studio, TFS, HTML, XML, Java Script, VB Script

RDBMS: MS SQL Server 2014/2016, MS Access

Reporting Tool: Jasper Soft

Operating System: Windows 95/98/2000/2008/ XP, Windows 2008 Server, DOS, Unix, Mac OSX.

Test Document: Test Plan, Test Procedures, Test Cases, Test Reports

Other Software Tools: Ms Word, Ms Excel, Ms Power point, Ms Access, Outlook Express, Google Docs

Soft.Dev. Methodologies: WCF, WF, XML Web Services, SOAP UI, RESTFUL API web- service, JSON

Browser Server Integrating Tools: Scrum, Agile Method, Waterfall, Extreme Programming Internet Explorer, Mozilla Fire fox, Google Chrome, Safari Microsoft Commerce Server, Microsoft's IIS, JBoss, Netscape, Apache Server, Web logic, Web sphere.

Middleware Technologies: Visual Studio Test Management tool, Quality Center, OnTime, Bugzilla, Test Director 8.0, JIRA, Enterprise Tester.

Visual Studio: BizTalk Server, Visual Studio, TFS JMeter

Specialties: HP-ALM Quality Center, Quick Test Pro, Microsoft Visual studio, TFS, Test Manager, Microsoft ALM, JIRA, Enterprise Tester-Test Management Tool,.Net Framework, Software Testing, Performance Testing, Load, Jasper soft Reporting tool, Web 4.0, Web API's, XML, Mobile application testing, Restful web services, Bug Tracking Tools, Scrum Master, Server Applications, SOA Web service, SOAP UI & JSON.

PROFESSIONAL EXPERIENCE

Confidential

QA Specialist - Automation Lead

Responsibilities:

• Fully responsible for Software Quality Assurance for a Technology Company. Member of Software Engineering Management Group.
• Strong track record of quality testing of the large-scale, high volume, cloud-based web applications using Automation, Manual, Performance, Load, Stress test & UAT methodologies.
• Leading distributed off-shore teams of 12 testers at 2 locations worldwide and mentored team to follow the different testing methodologies of using Automation, Performance, Load and stress test & UAT methodologies.
• Hands on experience using Automation tools like Test Manager, QTP & Quality Center.
• Expertise in creating Test Plans and Test Cases
• Create and lead QA team on Automated test scripts using QTP & Test Manager.
• Create and lead QA team on Record and play back scripts in Test Manager through Visual Studio.
• Execute tests created using Coded UI in Visual Studio
• Implemented defects reporting tools like JIRA and Test Manager.
• Experience using defect management tools like JIRA and Test Manager.
• Configured and implemented Enterprise Tester.
• Collaborate with development team on testing RESTFUL API web-services using SOAP UI
• Experience with continuous automation using integrating tools like JENKINS
• Experience in using relational databases and SQL server
• Participate in code reviews for multi-tiered applications having data, logic and presentation tiers.
• Experience leading QA team using AGILE and Scrum Methodologies.
• Incorporated QA team into reporting process by setting up QA dashboards for the upper management.
• Restructured the QA department from the flat to hierarchical structure by promoting SMEs to Team Lead roles.
• Optimize the deliverables of the automation team by deploying new methods of working. The new methods allowed extending automation coverage as well as providing full transparency of the automation to the key stakeholders.
• Develop and deploy standard templates and guidelines for test plans, test cases and testing techniques.
• Provided vision for QA Department. Aligned Software QA deliverables with business strategy. Proactively worked with Product Management and Engineering to establish and maintain QA processes and policies.
• Improved the requirement gathering process by setting and directing industry best practices. This improvement allowed to reduce time needed for the requirement analysis and increase overall product quality.
• Create proof of concept for projects to validate technical feasibility, identify potential stumbling blocks, determine the scope and level of customization necessary to complete the project & automation frameworks.
• Prepare Timelines, Estimates & Resource allocation documents to support the Functional, Regression and Automation Test Cycles.

Environment: TFS, VSTS, Test Manager, Visual Studio, Quality Center, QTP, JIRA, SQL Server.

Confidential, NJ

Role: QA Manager

Responsibilities:

• As a Senior Lead/QA Man ager, lead 10 people team with on-site and off-shore test engineers at 2 locations worldwide.
• Worked with QA Director using business process management BPM, governance models and IEEE Standards to create organizational documents including a career path for the QA Team, test development standards, defect definitions and priorities adapting industry standards as necessary to fit CIM Technology’s Agile approach
• Mentored and trained QA testers on quality assurance and Automation process.
• Performed due diligence in the selection of QA test software, to provide a comprehensive, flexible solution to testing needs.
• Provided oversight for 4 project streams with functional and Automation testing using Test Managed testing tool within Visual Studio.
• Created smoke test coverage scripts for QA and production environments.
• Created Defect triage report which supports manual/automated testing.
• Provided estimates and resource allocation to support Automation Test cycles using Test Manager.

Confidential, NJ

Automation Lead Test Engineer

Responsibilities:

• Configured and Implemented Test Management tool like Enterprise tester and JIRA for defect tracking purposes.
• Customized TFS web portal to create requirements, test cases and to link to other similar work items.
• Automated manual regression test cases using test manager.
• Performed White box testing to make sure on coding aspects and to validate the changes made in the code.
• Performed RESTFUL API web-services testing
• Created suite of test cases related to functionality to enable specific automation testing and application test coverage
• Analyzed existing test suite for coverage and usability that needed rework
• Converted manual test cases to automated test cases using Visual studio record and play back.
• Trained testing team on how to use TFS web portal and automation on Test Manager for defect tracking and reporting.
• Lead 5 on-site QA Analysts supporting four projects. Teams consistently delivered services and deliverables on-time and in-budget with exceptionally high quality.
• Mentored testing team to create test plan and test scripts and executed functional, non­functional, and UAT testing, managed defect remediation, and prepared metrics.
• Created and mentored testing team with documents related to best practices for Defect Reporting and Managing automated scripts within TFS.
• Developed slide deck and presented QA introduction to project teams and senior management. Clearly communicated QA Services & Deliverables and adopted into company Delivery Framework.

Environment: TFS 2010, VSTS 2010, JSON, Test Manager, Visual studio, Enterprise tester, JIRA, SQL Server 2010.

Confidential, NJ

Quality Assurance Senior Engineer

Responsibilities:

• As a Quality Assurance Engineer, I was involved in Testing and providing Production support for two major E-Commerce Websites Development projects like Great Cleaners and Trojan Condoms.
• Also involved in testing small Applications like Fulfillment, Request Inventory Disposition (RID), Capital Expenditure Request (CER) Workflow, SKU Workflow and Research & Development (R&D) using QTP, Microsoft Commerce Server 2009 and BizTalk.

Environment: QTP, Ontime Defect tracker, Microsoft Commerce Server 2009, BizTalk Server 2006 integrating tool, TSQL, ASP.NET, SQL Server 2005, SQL Server Reporting Services 2005, FedEx Integrator, NeoDynamic Barcode Professional 6.0, Cyber Source, Melissadata Address Validation.

Confidential, NJ

QA Engineer

Environment: QTP, Quality Center, SQL, JAVA, Visual Source Safe, Manual Testing.

Responsibilities:

• Understanding the application under test, writing test plan, defining test strategy
• Work with development, users and support groups to understand the application architecture, use and current production issues to develop the best possible real time scenarios for Regression testing.
• Involved in entire QA Life Cycle, which includes Designing, Developing and Execution of the entire QA Process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
• Performed regression testing manually to test the functionality of the application after the bug fixing.
• Analyzed and Reported the Defects to the Developers using Quality Center.
• Used Quality Center, for test planning, bug tracking and reporting.
• Involved with E-Commerce Application where student and Tutors come to conduct classes and at the end of the class money is transacted from the student to the Tutor.
• Experience in Testing on different Payment Gateways like Google checkout, PayPal and Credit cards.
• Involved in Automatic Transaction Processing Appliance (ATPA) where customers place order in the website and the order getting processed.
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, System testing, User Acceptance testing, and Black box testing.
• Conducted Backend testing for validating impact of front-end operations on backend tables.
• Participated in QA team meetings and walkthroughs for weekly QA testing reviews.

Confidential, Woodbridge, NJ

QA Tester

Environment: Win Runner, Test Director, Quality Center, QTP, Load Runner, HTML, Java script, SQL, VB script, Manual Testing.

Responsibilities:

• Performed Integration, Regression, GUI and Stress testing.
• Worked on the Regression automated testing using Quick Test Pro (QTP).
• Involved in testing of various sources, Targets, Transformations.
• Used SQL Queries to validate data retrieved from back end.
• Performed manual testing to test the different functionality of the application.
• Recorded various test scripts on different scenarios to run automated test.
• End to end testing using SQL queries, generating reports to ensure data integrity and validate business rules.
• Prepared Test Data for Positive testing and used that in Data Driven test.
• Worked closely with developers in fixing of bugs reported.
• Used Test Director to store, track and report bugs.
• Created and conducted a Goal-Oriented-Scenario for online transaction response time.
• Interacted with developers & various members of project team to discuss and resolve defects and to determine their priorities.