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Systems Quality Assurance Engineer Resume

Charlotte, NC

SUMMARY:

  • Result - driven and accomplished professional with over 13 years of experience in building business intelligence capacity through leading and coordinating cross-functional technical teams in developing and implementing IT solutions is seeking a position to utilize strong analytical, technical, leadership, and communication skills, and to contribute to further success of my employer
  • Expert in developing coherent strategy and tactics for development and implementation of infrastructure and application to streamline business growth and profitability
  • Master in generating IT business value through IT-based optimization solutions and innovative IT initiatives
  • Professional in overseeing the entire scope of application production from concept to end-user delivery
  • Well versed in applying technical acumen to manage and coordinate large-scale (up to 50 members) teams in design, configuration, testing, and follow-up procedures
  • Proficient in project management to cover strategic planning, roadmap design, resources allocation, and HR
  • Knowledgeable in applying IT leadership methodology to develop cost-effective solutions and oversee teams
  • Stellar communicator able to build strategic relations with clients and stakeholders, and to handle contract negotiations utilizing knowledge of cross-cultural communication
  • Effective HR driver of people to mobilize diverse professionals into high-performing teams, and to transform executive leadership value sets
  • Charismatic team leader to set up goals and priorities, and to supervise, coordinate, and measure performance
  • Outstanding analyst equipped with strong technology skills to build business capability, and to handle organizational and technical challenges

AREAS OF EXPERTISE:

  • Business Strategy and Development
  • IT-Based Innovation
  • Quality Assurance
  • Project Management
  • Team Leadership and Supervision
  • Strategic Communications

PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Cross-Platform Service Delivery

Responsibilities:

  • Managed 3-member IT Infrastructure team through Risk, Capital, Investments, and Treasury structure in designing operations and applications
  • Oversaw infrastructure model application, installation/configuration, software upgrades, and production support to cover critical aspects and processes of application management
  • Performed design, migration, and installation of Adaptive metadata management infrastructure onto new hardware, maintained application and environments for Adaptive and Confidential business intelligence platform, and acted as an Application Manager for Spotfire business intelligence platform
  • Created and implemented standard operating procedures for all platforms to deliver 100% availability of all environments
  • Built cooperation with other company units and teams to create and integrate corporate IT business value
  • Applied leadership abilities, managerial competence, and technical acumen to provide risk mitigation, quality assurance, and improvement

Confidential - Charlotte, NC

Architect

Responsibilities:

  • Led and acted as a subject matter expert for 15-member team reporting up through Risk, Capital, Investments, and Treasury structure
  • Oversaw implementation and maintenance of Confidential infrastructure and architecture across enterprise and created corporate SOPs
  • Contributed to Confidential Server platform construction across four environments, including custom Perl scripts, and performed server modification, configuration, and support to ensure platform stability/reliability for best customer experience by delivering 100% availability and capacity to handle 300-400 concurrent users
  • Collaborated with Packaging team to package and deliver Confidential Desktop to customers
  • Generated over 50 advanced and dynamic reports/dashboards by building and optimizing custom SQL primarily against Netezza, Oracle, MS SQL Server, and Teradata databases
  • Expanded report development team by interviewing Confidential Desktop subject matter experts and providing training of Confidential Server

Confidential - Bentonville, AR

Architect - Information System Division

Responsibilities:

  • Led over 20-member team through Enterprise Information Management structure in implementation and maintenance of Confidential infrastructure and architecture
  • Installed Confidential platform and developed corporate SOPs to ensure flawless operation and to resolve arising problems
  • Contributed to Confidential Server platform construction across four environments to deliver 100% availability and capacity to handle 900-1000 concurrent users by using and configuring Confidential Worker Servers in clustered environments
  • Packaged and delivered Confidential Desktop to customer in cooperation with Packaging team
  • Handled relationships between Confidential and Confidential to deliver innovative automated solutions boosting company growth and profitability
  • Oversaw and ensured 24/7 availability of all BI applications

Confidential

Systems Quality Assurance Engineer

Responsibilities:

  • Led 50-member team through quality process from conceptualization to post-implementation to ensure successful and timely completion of 25 projects (domestic and international ones)
  • Initiated and implemented quality best practices throughout the division
  • Oversaw project compliance with customer requirements, project budget, timelines, and business goals
  • Led team in implementing Oracle Business Intelligence application and handling end-user issues across enterprise in relation to Teradata and support for decision-making
  • Liaised with Oracle, internal customers, and decision-support services team to build stakeholder trust and cooperation
  • Resolved support issues between Oracle and Confidential in regard for Oracle Business Intelligence
  • Performed coding, testing, and support of technical customers in several coding languages and platforms
  • Illustrated subject matter expertise in Oracle BI Publisher infrastructure

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