Quality Assurance Manager Resume Chicago, IL - Hire IT People

SUMMARY

18 years of experience providing leadership and expertise in software testing across a variety of industries and environments.
Expertise in industry quality standards and familiarity with the tools, concepts and methodologies of quality management.
Experience in Agile (Scrum) development; testing iteratively against newly implemented User stories until quality is achieved from end customer's perspective.
Knowledge in performing quality assurance activities throughout SDLC (Requirement reviews, Design reviews, Code reviews and Quality Assurance).
Expertise in all quality related documentation (test planning, requirement decomposition, traceability matrix, test scripts, test data and defect reporting).
Hiring and mentoring of new hires in concepts and methodologies of Quality management.
Procured QA software tools, developed QA procedures and established quality assurance standards.
Trained 1,000 students over 12 years in QA methodologies, Processes and automated testing tools.

TECHNICAL SKILLS

Testing Tools: HP Application Life Cycle Management, TestRail, QA Director, Microsoft Test Manager, HP Unified Functional Testing, Selenium, JIRA, MKS and ClearQuest.

Methodologies: Waterfall, V Methodology, Agile (Scrum).

Skills: Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, Stress Testing, Performance Testing, Cloud Testing and Mobile Testing.

Programming Languages: Java, JSP, VB Scripting.

Operating Systems: Mainframe, Linux/Unix, iOS, Android.

Databases: DB2, Oracle, Sybase, SQL Server.

Messaging: FIXML, MQ.

Tools: SharePoint, VeriFix, UC4, ClearCase, RequisitePro, and XML Spy.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Quality Assurance Manager

Responsibilities:

Improved Requirements coverage by 20% by identifying bottlenecks, ambiguous requirements.
Constant interaction with Stake holders, Product owners and developers to resolve requirement and implementation issues.
Participation and making suggestions to solve the roadblocks in daily Sprint meetings.
Driving best practices / value proposition / in house tools for testing.
Schedule and implementation of tests within the automation framework.
Facilitate technical input and growth opportunities for further automation improvement.
HP Quality Center and Microsoft Test Manager Administration and backups.
Performing stress tests using in house tools like OMS Stress Test.
Hiring and mentoring of new hires in concepts and methodologies of Quality management.
Manage offshore QA manual and Automation team.

Tools: MS Test Manager, HP Application Life Cycle Management, TestRail, HP Unified Functional Tester, JIRA, Bloomberg Terminal, FIX Protocol, SharePoint.

Technical environment: C ++, SQL Server 2016, VMWare under Windows platform.

Confidential, Chicago, IL

Quality Assurance Lead

Responsibilities:

Performed gap analysis and prioritized testing to eliminate production issues.
Developed test strategies, detailed test plans, test cases, test data, test coverage and reported status.
Requirement, Technical and Code reviews with suggestive improvements to Business and development teams from QA viewpoint.

Tools: Quality Center, JIRA, MAXIMO, Korn shell scripting.

Technical environment: Java, C ++, SQL Server under UNIX platform.

Confidential, Chicago, IL

Software Quality Consultant -

Responsibilities:

Responsible for complex, cross-platform, and highly integrated Futures and Options clearing systems that are internally developed in a fast-paced development environment.

Confidential, Naperville, IL

Senior Quality Engineer

Responsibilities:

Worked as a QA for Facets software for health plan administration .

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Software Quality Consultant

Responsibilities:

Worked as a QA for Multiple projects like Instant rebate gift card, Mail-in rebates, Price Verifier, HUB Back office automation, Debit card.

Confidential, Wooddale, IL

Java Developer

Responsibilities:

Website design, development, and hosting services Programmer of B2C

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Quality Assurance Manager Resume

Chicago, IL

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