SUMMARY

• 10 years of experience in Financial Advisory/Investment Management Services and Telecom domain wif expertise in Data Analysis, Business Systems Analysis, Quality Assurance and Project Management
• Excellence in Data Mining, Requirement Gathering, Reporting, SOA, Rest API, SQL, Agile Coaching, and Testing
• A quick learner wif strong interpersonal, technical, problem solving and strategic thinking skills

TECHNICAL SKILLS

Methodologies: Structured (Waterfall), RAD (Phase Development), Agile (Scrum, XP)

Agile Tool/Process: SCRUM certified, XP, TDD, Business Story Grooming/Prioritization, Time boxing, Kanban

Languages: JavaScript, AngularJS, HTML, CSS, XML, RESTful API modeling, SQL, R

RDBMS/DB Tools: Oracle, DB2, MySQL, SQL plus, Pl - SQL, Oracle SQL Developer, Rapid SQL, and Toad

Tools: MS (Visio, Excel, Access), Rational Rose, Quality Center, IBM Quality Manager, JIRA, SoapUl, Splunk, EDMS, ServiceNow, Charles web debugger, Rational Team Concert, XMLSpy, Camtasia, Google Postman, XLMiner, SAP Business Objects, Rumba Mainframe, XTRAC workforce, Genesys call center agent, SharePoint, Confluence

PROFESSIONAL EXPERIENCE

Confidential, Westlake TX

Lead Systems Analyst

Responsibilities:

• Executing Business Object reports to interpret and analyze monetary/clerical data for teh management. Creating script, mining data to analyze consultants, institutional investor, insurance agent and investment advisor data
• Debugging transactional logs, executing SQL script and analyzing current vs. historical data for salesforce CRM, desktop app for call center & institutional.fidelity.com. Data harvesting and analyzing splunk logs to identify money market, institutional, financial advisor clients for data acquisition project
• Triaging production support incidents and managing change management issues through ServiceNow. Managing business rules, process flow, systems specs and product guides in EDMS/Confluence
• Gathering user stories from business and converting them into Ul, wireframes, functional, non-functional and systems requirements. Design Ul mockups/wireframe, process flow to support user's requirement
• Facilitating teh transition of user stories to technical requirements and creating acceptance criteria which serves as an effective bridge between stories and system development phase
• Creating Domain Model API, including URI, HTTP methods, header parameters, and data types for web redesign. Validating teh REST service schemas through Charles, SoapUl and Postman REST client. Working on teh stateless app, redesign of legacy website, 2 factor autantication requirement and debugging teh trading web services
• Integrated Genesys telephony client wif teh trading app and replaced teh aspect contact center
• Working on indexing requirements for tax forms, statements, monetary reports and mapping teh search index. Providing production support at financial institutions through SOA in teh test driven development
• Conducting project budgeting, gap analysis, scope determination, estimating agile projects. Involved in performance testing and comparing production website transactions per seconds (TPS) w/ new development
• Performing XML testing, functional testing, backward, shakeout testing and project regression testing during UAT. Participating in executing manual test case, writing test scripts and creation of test plan

Confidential, Dallas TX

Systems Analyst

Responsibilities:

• Worked on Business Transaction Model for functional modeling that includes mapping of teh user stories acceptance, workflow, user experience and system requirements.
• Provided time-cost estimates, work plan and captured logical data model, use cases, test cases which covered all combinations of teh system requirements that cover teh macro level of business needs
• Delivered system requirement specifications for B2C ecommerce sales and support which captured data flow, swim lanes, content design, XML schema, activity diagram and requirement traceability
• Conducted JAD lite sessions to interact wif teh stakeholders, performed business process automation and defined application interface solution to bridge teh gaps. Analyzed order fulfillment, entity types and semantics
• Set up test case scenarios to ensure application aligns to business requirements and conformity to quality assurance standards. Mined customer fulfillment data for teh customers order through teh AT&T.com

Confidential, Dallas TX

Research Assistant

Responsibilities:

• Created marketing campaign and organized teh 'Strategic Awareness on Sustainability' workshop
• Worked on process management, documented teh processes and created records of teh customers
• Involved in various activities like developing design mockups and gathering data on business sustainability
• Provided social media and search engine consulting for different clients. Managed website development through all teh phases of project life cycle
• Developed websites wif standard compliant code and incorporated programming standards

Confidential, Dallas, TX

Research Assistant

Responsibilities:

• Generated statistical analysis to understand Indian software industry outlook and its link to US economy
• Conducted a research study, which explores teh IT aspects of Mergers and Acquisition
• Documented teh functional/non-functional specs and created business process model, behavioral model, use case diagrams for Business Internet Banking, Confidential US
• Validate technical design created by developer against business/functional requirements for TAMI a software representation of physical phone used by agents in Confidential call centers (Client: Confidential Hong Kong)
• Captured business requirements for teh Personal Internet Banking ( Confidential US Bank) and collaborated wif teh stakeholders to understand teh in-scope requirements and highlight teh problems from teh offshore
• Worked as a software configuration manager and collaborated wif various IT groups wifin Confidential
• Managed updating pareto chart, defect reports, risk registers, change requests, test cases, project plans project repository. Conducted baseline audits as per periodicity
• Prepared test cases and performed AT/FST to make sure teh defects raised by teh business users were resolved up to teh management expectation by teh developer group