SUMMARY

• Dynamic and versatile IT leader with cross - functional experience. Expert Program and QA Manager with hands on global enterprise high complexity successful project delivery experience. Fluent in all methodologies (Waterfall, Agile), industry standard tools, systems and processes.
• Comprehensive business/technical skill set with core strengths in application development, implementation/release management and IT operations. Solid domain knowledge and rich exposure to proposing technical solutions/evaluating the solution in terms of deliverability and cost effectiveness.
• Combine strong analytical, troubleshooting and technical acumen with solid leadership, project management and team-building skills to consistently deliver productive solutions.
• Expert domain knowledge in Retail and Finance domains. Expert level knowledge with E-commerce, credit card and electronic funds processing.
• Demonstrated capability of providing end-to-end Strategic Program Management & Deployment including scope management, activity sequencing, effort & cost estimation, outsourcing, vendor analysis & negotiations, risk analysis, quality management, and delivery in adherence to guidelines and norms.
• Demonstrated capability to manage IT Off-shore Development / Delivery Center - executing a wide array of activities covering Operations, Generalized HR & Resource Allocation & Utilization, Talent Recognition, People Management, Process Implementation, Infrastructure Integration, and Strategic Management, etc.
• Conceptually strong with a pioneering and logical approach to the work in overall IT Project Management including managing projects, stakeholder interests, business communication; designing the IT architecture and implementing end-to-end IT solutions in line with core business objectives.
• Extensive experience in creating/conducting technical reviews of business applications and structuring customized application/networking solutions and identifying risks & problems in the architecture across the life-cycle.
• Demonstrated problem analysis, resolution skills, ability to troubleshoot solves problems quickly & completely. Adept at mapping client's requirements, custom designing solutions & troubleshooting for complex problems.
• Dexterity in formulating & implementing HR & Administration plans and ensuring welfare of organization & employees. Diligent and resourceful professional with hands on expertise in devising measures for enhancing Operational Efficiency through effective Administration and Communication.
• Adept at streamlining general administration by scrutinizing flaws and devising strategic measures for betterment. Professionally accomplished in streamlining logistics involving safe storage and movement of precious equipment's and materials in challenging environments.

AREAS OF EXPERTISE

• Application /Product Development
• Quality Assurance /Test Management
• Pre-sales & Product Development
• Application /Product Support
• E-Commerce/EFT/Credit Card Processing
• Client & Relationship Management
• Release Management
• POS/Omni channel
• Strategy /Roadmap Development
• Program Management
• Infrastructure Design/Management
• P&L Management
• Business Transformation and Governance
• Forecasting /ROI and Risk Analysis
• Asset /Commodity Management
• Software Licensing

TECHNICAL SKILLS

Testing Tools: HP Quality Center 9.0, HP Quick Test Pro 9.2 Database

Environment: s Oracle 9i/10g, SQL Server 7.0/2000, DB2 Database

Tools: SQL Analyzer, TOAD, SQL Exec, MS Access

Languages: SQL, XML, HTML, Visual Basic, Pearl, Java, C, C++, PL/SQL

Application Tools: SAP ERP Financials, WinSCP 4.1 FTP Client, Filzilla, MS Office, MS Windows Sharepoint 2.0, MS Project, MS 2000/XP/Vista, Collabnet (application lifecycle management and Subversion), SpectrumSCM Technical

Environment: Microsoft .Net Framework, Coldfusion, J2EE, SOAP, .asp, Apache Web Server, IBM Websphere, UNIX, Windows 2000/2003 server, SAP Web Server, Windows Terminal Server desktop and Web Client, SOAP, .asp, Network protocols SFTP, SSH, FTP, TCP/IP, SMTP, HTTP, HTTPS, LAN/WAN, Security protocols - PGP encryption

PROFESSIONAL EXPERIENCE

Confidential

Program /QA Manager

Responsibilities:

• Created and executed global enterprise POS implementation strategy for a global luxury retailer. Project high in complexity as cut over / deployment could not impact operations and integrated into several enterprise systems with critical dependencies such as payroll, sales and inventory tracking, commissions taxes, etc.
• Managed legacy application modernization and infrastructure optimization program for largest retailer in the world. Heavily used critical business applications were on crippling technologies that were out of compliance and hindered implementation of new functionalities being brought to market. Multiyear $70 million project with global distributed development team working on 24x7 basis delivered successfully.
• Managed development and implementation for online banking and national credit system for Central Bank of Nigeria. System was developed to provide compliance and standard technology support and governance for all financial institutions within in Nigeria. Overall project budget $60 million.
• Managed global Black Friday pricing project for largest retailer in the world. Black Friday is largest sale day in several global retail markets. Frequent price changes occur by local time zone against local sales advertisement. Project scope included pricing management for global markets and remote in store POS support. As well as overall application /pricing promotion development and deployment. Responsible for immediate risk mitigation and operations oversight day of event
• Managed large legacy infrastructure architecture migrations to cloud infrastructure (AWS, Verizon, and Private) at multiple global client organizations with various technology stacks/frameworks. Project teams and sizes varied per project.
• Managed outsourced vendor procurement and RFP Process for multiple clients selecting third party enterprise solutions for ERP, HR, POS, Procurement, BI, etc. (comparison matrix, detailed custom analysis, existing customer interviews, POC, cost analysis /negations)
• Managed outsourced enterprise third party software product implementations (SAAS, Cloud, On Premise). Essentially executed on behalf of client all task and responsibilities required for product install. Project and team size varied per project. (10-200 resources, 100,000 -$20mil )
• Managed development/ implementation of a co-branded rewards application /program for major credit card company and major airline
• Demonstrated capability of providing end-to-end Strategic Program Management & Deployment including scope management, activity sequencing, effort & cost estimation, outsourcing, vendor analysis & negotiations, risk analysis, quality management, and delivery in adherence to guidelines and norms.
• Demonstrated capability to manage IT Off-shore Development / Delivery Center - executing a wide array of activities covering Operations, Generalized HR & Resource Allocation & Utilization, Talent Recognition, People Management, Process Implementation, Infrastructure Integration, and Strategic Management, etc.
• Conceptually strong with a pioneering and logical approach to the work in overall IT Project Management including managing projects, stakeholder interests, business communication; designing the IT architecture and implementing end-to-end IT solutions in line with core business objectives.
• Extensive experience in creating/conducting technical reviews of business applications and structuring customized application/networking solutions and identifying risks & problems in the architecture across the life-cycle.
• Demonstrated problem analysis, resolution skills, ability to troubleshoot solves problems quickly & completely. Adept at mapping client's requirements, custom designing solutions & troubleshooting for complex problems.
• Dexterity in formulating & implementing HR & Administration plans and ensuring welfare of organization & employees. Diligent and resourceful professional with hands on expertise in devising measures for enhancing Operational Efficiency through effective Administration and Communication.
• Adept at streamlining general administration by scrutinizing flaws and devising strategic measures for betterment. Professionally accomplished in streamlining logistics involving safe storage and movement of precious equipment's and materials in challenging environments.

Confidential, Atlanta, GA

Quality Assurance Director

Responsibilities:

• Manage day to day testing activities for onshore/offshore associates in all phases of the QA Testing Life Cycles for multiple projects across multiple business platforms in a Waterfall and Agile Software Development environment for charge volume revenue goal of $500+ Million
• Lead and manage the coordination of external client facing activities for Demo, User Acceptance and System test phases in facilitating kickoff, checkpoints, and defect management meetings to ensure project is on schedule and identify and propose mitigation action plans for risk assessments
• Facilitate daily test status communications with project stakeholders, to include leadership members, on multiple projects in various testing phase via tailored reports from HP Quality Center to respective audiences on test execution percentage and Defect Management; design and maintain requirement traceability matrices to ensure comprehensive test coverage.
• Represent QA as a subject matter expert in all phases of the software development life cycle to identify gaps in requirements and system specifications for various business units in the assessment of project sizing and project estimates
• Extensive experience in partnering with Release Management in developing pre and post production deployment documentation, to include test strategies and scripts based on results from mock and production deployment validations to ensure accuracy of build functionality