SUMMARY

• 10+ Years of experience in field of Quality Management, Software Quality Assurance and Software Testing in Retail, Publishing and Finance verticals.
• SME (Subject Matter Expert) for Confidential and implementation expert for PCI Security and Compliance.
• SME for PCI accreditation validations
• Expertise in POS (Point Of Sale) applications and implementation.
• Expertise on Test Management tool HP Quality Center (version 10 and 11)
• Experience in QA methodologies and standards, requirements analysis, writing Test Plans and Test cases based on business and system requirements, Test Script execution, defect reporting and tracking as an individual contributor.
• Experience in Project Management and Business Analysis activities such as Designing, Planning and Documentation, Capacity planning and resources allocation, Assigning tasks, Tracking and reporting progress, Phase wise analyzing the results, forecasting the feature trends in project, Issue Management, Stake holders communication and involved in process improvement.
• Performed various dimensions of testing including User Interface, Functionality, Unit, Integration, Regression, System, Security, Release, End to End, Compatibility, Database, Usability, Load and Stress testing. Well versed in Test Management and Delivery.
• Good knowledge and experience with Actuarial IT Audit for Annuity based products.
• Experience leading the Quality Control Task Force (QCTF) team activities.
• Automation testing experience using HP testing tools such as Win runner and QTP.
• Expertise in testing of various database driven environments at system and application level in client/server and Web based applications.
• Well versed with Batch processing and analysis of batch logs. CTRL+M jobs scheduling and monitoring.
• Excellent Team Leadership skills, managed major QA projects having duration of 6 - 36 months, involving team size of 5-30 resources based in different locations across various time zones (US, China and India).
• Lead multiple ongoing projects in different phases, addressing project issues, managing project risks by anticipating development/deployment/Testing issues and get immediate resolution from project teams or escalate to the IT management for a quick resolution.
• Experience with different development methodologies like Agile \ Iterative, Waterfall and Spiral
• Proven experience in project and team leading with zero defect delivery
• Experience in working under high pressure & dynamic environments and high visibility projects
• Exceptionally well organized, good organizational, time management, strong analytical and problem solving skills. Always plays a positive and value-adding role in the team
• Excellent communication and interpersonal Skills

TECHNICAL SKILLS

Business Areas: Retail & Publishing

Operating System: Windows, MAC & UNIX

Languages: C, C++, Visual Basic, Java J2EE & Dot Net

Databases: DB2, SQL, MySQL, Data Warehouse & Oracle

Tools: Win Runner, QTP, Load Runner, JUnit, SOAP, Business Objects, Selenium, Web Logic, Star Team, Quality Center, Toad, Remedy, Lotus Suites & JIRA

Web Technologies: HTML, HTML5, PHP, ASP & JAVA Spring

Applications: SAP FICO

Servers: IIS, Websphere

Other Technologies: XML, Main Frames, LAWSON, AS/400, JDA & SharePoint

Data Analytics: Google Analytics, Omniture

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Preparation and review of portfolio level Test Strategy
• Prepare, review and walkthrough the Master Test Plan
• Responsible for Test planning, Project phase to phase status reporting, Defect tracking and management, Project implementation and support
• Customer Relationship management
• Resource Planning and Management
• Involved extensively in coordination between onsite (USA) and offshore (INDIA) QA, BA and Developmentteams
• Management of requirement analysis, testing and implementation phases of project
• Risk assessment and mitigation
• Track and co-ordinate with requirements change management
• Perform Risk based testing assessment to comply with the production release dates
• Estimation of project scope
• Quality, time and cost control over the deliverables
• Prepare and review the ROI calculation tool to track the Return-On-Investment
• QA lab management for Onsite and Offshore labs including the hardware devices such as POS system and Mobile POS units
• Review the performance test results and provide update to QA management from QA standpoint
• Prepare Production validation plan and have it reviewed by Business Analysis and Business Systems Support teams
• Perform reviews to make sure QA team is following the QA naming convention in Quality Center, Details steps to reproduce defects, Code move procedures are documented during all phases of the project
• Reporting on key test metrics
• Trainings across the teams on QA processes and application work flows.

Environment: s#: Java, JSP, Oracle 11, SQL server, HP ALM 11.0, QTP, Relay, iOS 6.1.3

Confidential

QA Lead

Responsibilities:

• Perform requirement gathering along with Business Analysts team
• Perform Requirement Verification for Business, Functional and Technical requirements
• Perform Design Review and prepare requirement traceability matrix.
• Prepare test plan and track the deviations
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Perform risk assessment and mitigation
• Perform Risk based testing
• Preparation and review of portfolio level Test Strategy
• Maintain quality, time and cost control over the deliverables
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, JSP, Oracle 11, SQL server, HP ALM 11.0, QTP and Performance Center

Confidential

Test Manager

Responsibilities:

• Perform requirement gathering along with Business Analysts team
• Perform Requirement Verification for Business, Functional and Technical requirements
• Perform Design Review and prepare requirement traceability matrix.
• Prepare test plan and track the deviations
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform Customer Relationship management
• Perform Financial Planning and Management
• Perform Resource Planning and Management
• Prepare reports and portfolio reviews
• Perform risk assessment and risk based testing
• Perform requirements change management
• Reporting on key test metrics

Environment: s#: Java, Oracle, PL/SQL, Quality Center 10.0, SMART, LAWSON, SharePoint and ATS

Confidential

Test Manager

Responsibilities:

• Customer Relationship management
• Financial Planning and Management
• Resource Planning and Management
• Project identification, Effort estimation and proposal preparation
• Reporting and portfolio reviews
• Customer liaison, including customer tracking and closure
• Management of requirement analysis, testing and implementation phases of project
• Requirements change management
• Perform Risk based testing assessment
• Preparation and review of portfolio level Test Strategy
• Estimation of project scope
• Quality, time and cost control over the deliverables
• Reporting on key test metrics

Environment: s#: Java, Oracle 11, SQL, HP Quality Center, Documentum and eDocs

Confidential

QA Lead

Responsibilities:

• Perform Requirement Verification for Business, Functional and Technical requirements
• Perform Design Review and prepare requirement traceability matrix.
• Prepare and review test plan
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Perform risk assessment and mitigation
• Perform Risk based testing
• Preparation and review of portfolio level Test Strategy
• Maintain quality, time and cost control over the deliverables
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, Oracle, PL/SQL, Quality Center 10.0, HTML5 and SharePoint

Confidential

Technical Test Lead

Responsibilities:

• Perform Requirement Verification for Business, Functional and Technical requirements Perform Design Review and prepare requirement traceability matrix.
• Prepare and review test plan
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Perform risk assessment and mitigation
• Perform Risk based testing
• Preparation and review of portfolio level Test Strategy
• Maintain quality, time and cost control over the deliverables
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint

Confidential

QA Lead

Responsibilities:

• Perform Requirement Verification for Business, Functional and Technical requirements
• Perform Design Review and prepare requirement traceability matrix.
• Prepare and review test plan
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Perform risk assessment and mitigation
• Perform Risk based testing
• Preparation and review of portfolio level Test Strategy
• Maintain quality, time and cost control over the deliverables
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint

Confidential

Technical Test Lead

Responsibilities:

• Perform Requirement Verification for Business, Functional and Technical requirements
• Perform Design Review and prepare requirement traceability matrix.
• Prepare and review test plan
• Prepare the QA status report and perform Phase Gate exit processes after each phase defined in ISDLC
• Prepare and review Test scripts
• Perform test case execution
• Perform resource planning and management activity
• Prepare effort estimations
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Perform risk assessment and mitigation
• Perform Risk based testing
• Preparation and review of portfolio level Test Strategy
• Maintain quality, time and cost control over the deliverables
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint

Confidential

QA Architect

Responsibilities:

• Prepare and execute test cases/scripts
• Prepare effort estimation & Test Planning
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression, System and UAT Testing
• Perform functional and GUI testing
• Perform review of test cases/scripts
• Perform Root Cause Analysis (RCA), prepare a lesson learned document and its implementation to reduce the 'Cost to Quality'
• Perform Defect Management using HP Quality Center Ver. 10
• Perform Data Analysis via Google Analytics and Omniture applications / tools
• Prepare, Analyze and publish the Web Analytics / Site Analytics reports
• Identification of new features to the product and propose technical solutions for implementation
• Perform coordination with onsite (USA) and offshore (INDIA) QA and Development teams
• Reporting on key test metrics
• Groom other team members to new technology via knowledge sharing sessions

Environment: s#: Java, J2EE, JDA, JIRA, Selenium, Load Runner, Main Frame, Sterling, Java Spring, JSP, Oracle, SQL server and HPQC 10.0

Confidential

QA Lead

Responsibilities:

• Prepare and Execute functional test cases
• Prepare Test Plan and perform the walk through
• Effort Estimation & Test Planning
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform Defect Management using Star Team
• Mainframe testing for its financial module LAWSON
• SAP migration testing for module SAP FICO which finally replaces LAWSON
• Identification of new features to the product and propose technical solutions for implementation
• Perform test lab set-up and its maintenance for POS (Point Of Sale) test machine (including Card reader, POS printer, Hand Held Scanner and PDT devices)
• SME for On Line Payment Authorization Gateway Systems (SolveSE)
• SME for POS application.
• Play a vital role in co-ordination with onsite (UK) and offshore (INDIA) QA and Development teams
• Negotiation with user groups and business units to leverage solutions for the end-user
• Perform requirement analysis, testing and implementation phases of project
• Perform risk assessment and mitigation
• Perform risk based testing assessment
• Perform quality, time and cost control over multiple releases
• Reporting on key test metrics
• Lead a team of 6 team members
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, J2EE, JSP, JUnit, TOAD, Oracle 11, SQL server, Star Team, Lotus Notes, .NET, Solve/SE, Web Sphere 4.x & 6.x, VeriFone, LAWSON, SAP FICO and Main Frame

Confidential

PQA

Responsibilities:

• Prepare and execute test cases
• Prepare Test Plan
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform functionality and GUI testing
• Perform performance, Load and Stress testing
• Perform Defect Management using HCL internal tool and Quality Center
• Maintain documents in VSS
• Perform Review, Walkthrough and Inspection of Design Documents and Test cases
• Perform requirement analysis
• Perform Quality control for multiple releases
• Perform QA audit for CMMi assessment
• Perform pre-release QA inspection
• Reporting on key test metrics
• Knowledge sharing sessions for various user groups on QA processes

Environment: s#: Java, J2EE, JSP, Oracle, PVCS, Web Logic and Quality Center

Confidential

PQA

Responsibilities:

• Prepare and execute test cases
• Prepare Test Plan and perform case study
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform Security Testing
• Perform Integration testing of third party system with HCLT customization
• Perform Defect Management using Test Director
• Maintain documents in VSS
• Perform Review, Walkthrough and Inspection of Design Documents and Test cases
• Perform requirement analysis
• Perform Risk based testing assessment
• Perform Quality control for eight Releases
• Reporting on key test metrics

Environment: s#: Java, J2EE, JSP, Oracle, PVCS, Test Director, QTP and Confidential

Confidential

QA (Quality Analysts)

Responsibilities:

• Interact with the client, conduct Walkthrough and Inspection to gather the information for their Business Needs.
• Prepare the "Business Requirement Documents" & "System Requirement Specification" documents.
• Estimation & Test Planning
• Prepare the Automated Test Scripts and execution through Win Runner
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform Defect Management using Test Director
• Maintaining documents in VSS
• Involved in the Review of Design Documents and Test cases
• Quality control over the deliverables
• Reporting on key test metrics

Environment: s#: PHP, MySQL, Test Director and MS-Office

Confidential

QA (Quality Analysts)

Responsibilities:

• Interact with the client, conduct Walkthrough and Inspection to gather the information for their Business Needs.
• Prepare the "Business Requirement Documents" & "System Requirement Specification" documents.
• Estimation & Test Planning
• Prepare the Automated Test Scripts and execution through Win Runner
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform Defect Management using Test Director
• Maintaining documents in VSS
• Involved in the Review of Design Documents and Test cases
• Quality control over the deliverables
• Reporting on key test metrics

Environment: s#: Dot NET, Oracle, Test Director and MS-Office

Confidential

QA (Quality Analysts)

Responsibilities:

• Interact with the client, conduct Walkthrough and Inspection to gather the information for their Business Needs.
• Prepare the "Business Requirement Documents" & "System Requirement Specification" documents.
• Estimation & Test Planning
• Prepare the Automated Test Scripts and execution through Win Runner
• Perform Verification of the Business and Technical Documents
• Perform Integration, Regression and System Validations
• Perform Defect Management using Test Director
• Maintaining documents in VSS
• Involved in the Review of Design Documents and Test cases
• Quality control over the deliverables
• Reporting on key test metrics

Environment: s#: PHP, MySQL, Test Director and MS-Office