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Staff Specialist Resume

4.00/5 (Submit Your Rating)

San Francisco, CA

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SUMMARY

Accomplished Technical Writer with 15+ years of Quality Assurance and Customer Service experience providing technical support and solutions related to the design, operation, performance and repair of aircraft and aircraft components.

AREAS OF EXPERTISE

  • Technical Writing
  • Collaboration
  • Communications
  • Decision Making
  • Critical Thinking
  • Planning & Prioritization
  • Data Gathering & Analysis

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Staff Specialist

Responsibilities:

  • Directly responsible for creating detailed maintenance task cards using TRAX or Word Card Builder.
  • Coordinate/Communicate with Maintenance Programs and Engineering to ensure compliance in correlation with reviewing Engineering Releases, and Maintenance Specification Amendments.
  • Review Service Bulletins, Airworthiness Directives, and Engineering Releases to aid in creating Change Order Authorizations or Engineering Authorization task cards.
  • Ensure proper FAA compliance in correlation with creating and or reviewing task cards by evaluating Aircraft Maintenance Manual and Illustrated Parts Catalog.
  • Member of the TRAX to Camps/Word Card Builder migration data verification team. For migration and integration projects for United/Continental systems. Reviewed, verified, and reported all discrepancies found in the data conversion to Information Technology and Management.
  • Reduced aircraft’s interior cycle time 30% by overseeing Interior Modification Project.
  • Managed the potable water system project to eliminate water filter replacement and water chlorination. New procedures incorporate Reverse Osmosis System (OZONE) into all United aircraft’s. dis conversion reduces disinfecting cycle time and cost. dis involved direct contact with the EPA, Quality Assurance, Engineering and planning groups to conform to new requirements.

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