SUMMARY

• QA Engineer with 8 plus years of strong expertise in manual and automated test engineering process software development methodologies; Skilled in testing of hybrid and custom iOS, android apps, client - server network and multi-tier level application environments on Windows and Linux destop platforms

TECHNICAL SKILLS

• Android, iOS, Mac OS X, Windows, UNIX and Linux
• Microsoft Edge, IE, Firefox, Chrome, Opera and Safari
• MS SQL Server 2005 - 2014 and SQL Developer
• HTML, XML, SQL, C#, and Java
• MS Project, MS Office Suite, SharePoint, Slack, Team, and Skype
• Selenium, Apache JMeter, QTP, SoapUI, REST API, On-Time, Redmine, TestRail, Bugzilla and JIRA
• VMware, Virtual Box, vSphere, LDAP, IIS, Jenkins, ADB, Postman, Gray Log, Wireshark, and Burp

PROFESSIONAL EXPERIENCE

Confidential, MD

Sr.QA Engineer

Responsibilities:

• Test and troubleshoot new features from a multitude of dimensions: systems integration, GUI, Compatibility, User Acceptance Testing, functionality, database, and regression Test features across web, Android, and iOS platforms
• Install and configure custom android and iOS app, collect and analyze device and application logs to find the root cause of application issue
• Build REST API test cases from scratch for Server using JSON/HTML
• Lead in setting up and configuring the testing environment with Eclipse, JUNIT, Selenium and Selenium Java client driver.
• Use Selenium IDE for record and play back and converted all record and play back test cases into Selenium automated scripts
• Create, design and develop behavior and test-driven automation framework and test infrastructure on custom application from scratch
• Create mockups, test cases based on exploratory testing, KTM and Product Knowledge
• Configure, Install, upgrade, patch and manage MS SQL Server, Windows Server and CentOS Linux servers in Virtual environment using VM ware and VSphere
• Lead in installation, upgrade, Black Box, White Box, Grey Box, API, load, sanity and performance test across multiple servers
• Use Apache JMeter for web server performance test, generate and store report after completion for future reference
• Use Wireshark and Burp tool to track encrypted data transfer over IP/https request
• Exercise and test data encryption/decryption, MITM attack, cross site scripting(XSS) and SQL injection testing between app server and SQL database
• Review and understand the ETL processes, functionality & identify test requirements and coverage Used SQL Server, Teradata SQL Assistant to run SQL queries and validate the data loaded into the target tables.
• Designs, writes and executes testing scripts, including associated SQL database queries and needed test data for Web-application
• Lead and participate in cross team meetings, product roadmap, requirements gathering, production support, platform enhancement, infrastructure, and test lab coordination.
• Provide training, mentoring, time tracking, problem resolution and facilitated team meetings for on-site and off-shore contracted QA resources
• Manage release planning, documentation (Release Notes, Production Change Request), noledge transfer, package testing, deployment planning, go-no-go mtgs, deployment, warranty support, and hotfix planning

Confidential

QA Engineer

Responsibilities:

• Supported and facilitated validation and User Acceptance Testing (UAT) of all major and minor software releases in Iterative, and Waterfall methodologies
• Tested Next Generation Desktop (NGD), MyMedicare.gov (MBP), and Interactive Voice Response (IVR) systems
• Analyzed and gatheird business requirements to engender test plans, test scenario sand test cases for the Software Development Life Cycle (SDLC)
• Created and developed graphical user interface documents (GUI), Test Plan and Test scripts that covers end to end testing scenarios
• Ran Validation, Regression, Negative, and Functional, testing to check performance, security and cross browser functionality of application on various browsers and platforms
• Experience with healthcare applications and terminology, hospital information systems, electronic health records, and health information exchanges, specifically supporting the Medicare and Medicaid Health Services
• Generated requirements to test procedure traceability matrix and produced test procedures from various business, functional and system requirements specifications.
• Reviewed and implemented process quality improvements, set strategic goals for improving quality through planning, enforcement of quality gates, and metrics
• Knowledge of Best Practices, CMMI (level 2 and up), Quality Management Standards, and Software Testing Standards
• Verified and validate GUI, UAT and Functional test plans and scripts to ensure compliance with Section 508 requirements

Confidential, VA

QA Test Engineer

Responsibilities:

• Involved and participated in a project of new development of the Contact Client Support application
• Participated in daily scrums to effectively communicate the progress and road blocks in order to support constantly changed requirements
• Define and execute QA validation and identify production issues, aiming to resolve problems and automate the resolution process; conduct metrics reporting (SQL) and benchmarking in order to understand trends and acceptance criteria
• Tested web and mobile application for cross browser functionality and compatibility
• Performed smoke, functional, system and regression test using QTP
• Used Quality Center for reporting and tracking defect and generating reports
• Worked in Agile/Scrum and Waterfall development models as part of Quality Assurance team in various projects

Confidential, VA

QA Software Tester

Responsibilities:

• Tested application to determine the screen size/ resolution, device-specific bugs, navigation, sign up & log in process, device detection touch targets compatibility and security of the application
• Researched, identified, and resolved complex project issues or problems impacting initiatives in major components in the web application
• Planned, executed, and monitored quality assurance functions during system qualifications, functional tests, and participates in team efforts during the investigation and analysis of test failures, and makes recommendations to project management
• Planned quality control audits, surveillance and assessment of work including the recommendation of new issues, reproduce steps and possible solution
• Ensured that quality considerations are addressed and requirements achieved for Office Depot website app
• Applied a comprehensive noledge of root cause analysis, trending, and statistical methods and functional verification

Confidential, VA

QA System Analyst

Responsibilities:

• Assisted with the creation and organization of deliverables utilizing various reporting and requirement management tools
• Analyzed business requirements and functional specifications of financial documents to provide functional decomposition
• Developed useable build procedures with the technical architects to ensure the development tools and processes supported the developers.
• Achievements included providing standardized and well-structured documentation for delivery that led to recommendations to improve the Quality Assurance process and gained the respect of the Customer from exhibiting professionalism and noledge