SUMMARY

• Over 9 years of experience in Software Testing & Quality Assurance, worked with major clients like Confidential . As part of my assignments, I have been involved in different stages of the Software Development Lifecycle (SDLC), Application Maintenance, Production Support, Functional Studies and Quality Reviews along with Functional maintenance activities.
• Extensive experience in Retail domain worked on Cloud App, WCS, Page Builder, Experience Manager, Endeca, Cassandra, API, and OMS.
• Extensive working experience in Agile (Scrum) and Waterfall methodologies.
• Testing of applications both manually and automation using Selenium & Web driver IO.
• Strong expertise in developing and reviewing test documents - test strategy, test plan, test cases and allocation of task, test execution, reporting and tracking status of the test.
• Good experience in test data creation and maintenance.
• Experience includes Unit Testing, Integration testing, System testing, Smoke testing, Functional testing, Sanity testing, Regression testing, user Acceptance testing and Non-Functional like Compatibility testing, Cross browsing and beta testing in every release.
• Analyzed scope, requirement documents and provided detailed estimations.
• Experienced in Effort Estimations and Resource Planning & Metrics capturing
• Worked closely with the application teams and project managers as programs are developed.
• Leading a test team with thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Proficient in using test tools - JIRA, Pivotal, HP ALM, Quality Center.
• Executed the Automation Test Scripts using Selenium & WebDriverIO.
• Working experience in UNIX and SQL querying.
• Hands on Experience in reporting and analysis.
• Browser compatibility testing with different browser versions available in market and on different operating systems.
• Performed Non-functional testing like browser compatibility, cross-browsing, external interface testing.
• Performed functional testing of SOAP and Restful Web Services using SOAP UI Tool.
• Validated request and response XML based web services interfaces using DEV Test and SOAP UI.
• Performed the back-end testing to ensure data consistency on front-end by writing and executing SQL queries.
• Hands on experience in Mobile, Tablet testing.
• Good experience working in Multi-vendor environment.

TECHNICAL SKILLS

Reporting Tools: JIRA, Testopia, Bugzilla, ALM, QC, Pivotal.

Management Tools: FTP, All Fusion Harvest, SharePoint, CMC, WCA, OMS, Netstorage.

Other Tools: Toad, Cisco VPN, Citrix Client, Opera, WinSCP, WinCVS, Putty

Application Servers: Tomcat, Apache

Database: Oracle, SQL Server, Oracle, DB2

Internet Tools: HTML, VB Script

Languages: C, C++, Visual Basics

Operating System: Windows 2007, Windows XP Professional, Unix

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Acted as a SME for MCB application.
• Followed Agile Scrum methodology, Involved in Grooming sessions with the Product Owners and then Planning session by providing the Test estimation points by Scrum Poker for each story and Identifying the stories for the current Iteration.
• Creation and maintaining the Test Strategy for each sprint and acts as a single point of contact for project issues and risks escalation working alongside the technical, business leadership and testing teams.
• Identify test approaches that optimize the delivery schedule.
• Playing a Lead role responsible for coordinating with offshore team that there is no deviation in any of the Iteration deliverables.
• Identify test approaches that optimize the delivery schedule.
• Used Jenkins continuous integration server to run Selenium automated test suites.
• Executed the Automation Test Scripts using Selenium & WebdriverIO
• Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.
• Help teams in issue resolution. Coordinates all test data/environment requirements. Act as the first point of escalation for testing delivery, risk/issues, schedule and budget.
• Coordinating the work of test teams and monitoring their performance.
• Involved in Peer review of the Test Cases written for each User Story
• Analyzed test results, tracked the defects and generated reports using JIRA
• Conducting defect Triage meetings on a daily basis to follow the defect status and track them until closure.
• Involved in Retrospective meetings providing the feedback to the Scrum masters about each Iteration.
• Involved in Preparing Test Documents required for Internal Board Review (IRB) for Project Go-live.

Technology/Tools: Agile, Java, Selenium webdriver, WebdriverIO, github, Jenkins, SOAP UI, Firebug, XML Sterling, COM, Java, J2EE, WCS, Cassandra, Internet Explorer, Chrome, Firefox

Confidential

QA Lead

Responsibilities:

• Acted as the single point of contact as onshore technical contact.
• Involved in Functional Testing with developers, database testing for validating the data.
• Allocated work / tasks to the individual team members.
• Created and implemented test plans and test Strategy.
• Ensure adherence to quality requirements and project schedules.
• Maintained and archived project documents and templates that need to be agreed upon.
• Provided technical assistance to the team members as and when needed.
• Provided project status update by preparing WSR’s and Monthly Metrics of the project.
• Interacted with various cross commit teams regarding many issues.
• Executed the batch files and pulled the files from Mainframe locations.
• Monitored the overall health of the testing project.
• Prepared Monthly dashboard.
• Process improvement for the regression and gap analysis for each release
• XML log file Validation and web services testing
• Status report sending daily and participated in defect review / Status / GO-NOGO Meetings
• Performing Knowledge transfer to the Team members
• Coordination between the client and offshore team and production support for all the releases

Technology/Tools: Java, J2EE, XML, Oracle, Quality Center 9.5/10, IBM Web sphere Commerce Server 7.0, Endeca Workbench, Selenium, Pacman

Confidential

Sr. Quality Analyst

Responsibilities:

• Created and implemented test plans and test scripts based on technical specifications and business requirements.
• Analyzed Business requirements and Functional requirements in JIRA
• Effectively implemented QA methodologies, strategies and plans all stages of SDLC.
• Involved in the creation of test plan, test cases and test procedures required for Manual Testing.
• Used Quality Center as the defect-tracking tool to enter defects regarding the issues found during testing.
• Using Quality Center to create the test plan, store test cases and run the test sets.
• Maintained requirements and created Traceability between Requirements and Test Cases using Quality center.
• Developed and executed test suites and operations scenarios to find and report defects using Quality center.
• Leading the Offshore testing team.
• Reporting the offshore testing status thru daily status call with onsite manager.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Actively participated in Status reporting meetings and interacted with development team to discuss the technical issues.
• Conducted result analysis and interacted with developers to resolve bugs.
• Analyzed software bugs, interacted with the developers on getting the problems fixed, verified and closed the bugs, as they got resolved.
• Have exposure to selenium IDE with Firefox plug in, which allows recording, playing back, editing and debugging tests in the browser.

Technology/Tools: Java, J2EE, XML, Oracle, Quality Center 9.5/10, IBM Web sphere Commerce Server 7.0, Endeca Workbench, Certona, Selenium

Confidential

Sr. Quality Analyst

Responsibilities:

• Requirements Analysis, design, application development, testing, deployment and production support
• Leading the Offshore testing team.
• Reporting the offshore testing status thru daily status call with onsite manager.
• Regular interactions with the client managers about the issues and tasks.
• Test management activities using Quality Center tool (preparation, review, Execution and defect reporting)
• Preparing and reporting Daily & Weekly status report to client.
• Done extensive testing in external tools like CMC, Accelerator, PACMAN, Setting up the test data
• Verifying System log and exception log in Unix system using WinSCP
• Verifying Orders in B2B, OMS, CSR and processing its status level.

Technology/Tools: Java, J2EE, XML, Oracle, Quality Center 9.5/10, IBM Web sphere Commerce Server 7.0, OMS, POMS, CTC, Sterling

Confidential

Sr. Quality Analyst

Responsibilities:

• Prepared and reviewed the Test Plan document.
• TC preparation, review & Execution and reporting the status to client.
• Involved in schedule estimation for the entire Test activities.
• Reviewing the created/modified test cases prepared by team members.
• Involved in the complete defect management cycle.
• Preparing and providing the complete project metrics as per quality process
• Preparing the test report, Smoke testing / Build verification testing/Regression testing.
• Providing supports in shift hours and stretched during weekends during Production release.

Technology/Tools: Java, J2EE, XML, Oracle, Quality Center 9.5/10, IBM Web sphere Commerce Server 7.0, OMS, POMS,CTC, Sterling

Confidential

Track Lead

Responsibilities:

• Analyze Business Requirements and User Stories to understand the application.
• TC preparation, review & Execution and reporting the status to client.
• Involved in schedule estimation for the entire Test activities.
• Involved in the complete defect management cycle.
• Involved in testing Page Builder, which involves creating Pages using Endeca workbench
• Cartridges/templates, creating geo-location rules, rules for Homepage, rules for category pages.
• Also involved in creating Promotions like % off, coupon codes, IPR, Rebates using Commerce management center.
• Involved in testing Store finder, localization, pick up in store (BOPIS).
• Involved in testing Checkout - Add to cart, Tender type - gift card, visa, master. Bopis, order creation, order cancellation
• Tested Certona on Homepage, shopping cart page.
• Improve test models, test data, and test processes based on lessons learned.
• Regular updates on the iteration status in client dashboard.
• Taking the complete ownership of setting up the test data.
• Responsible to involving in designing, executing functional, and Integration Test cases.
• Extensively involve in review of test cases within the team.
• Identify recording and closing bugs through the entire test life cycle.
• Interacting with the client for queries resolution, requirements gathering, analysis and scoping

Technology/Tools: Quality Center 9.2, Java, IBM Websphere Commerce Server 7.0, DB2, Endeca Workbench, Commerce management tool, Accelerator.

Confidential

Responsibilities:

• Perform initial tasks like Installation testing and Build Verification Testing.
• Installing the Server and launching sentinel on the client machine using jnlp file validating the build.
• Test Case authoring and refinement using Quality Center.
• Bug Drafting, peer-to-peer Defect review and Defect Management.
• Effective Bug Regression on a sprint basis.
• Involved in Scrum process, creating Test plan, Test strategy, Closure reports.
• Involved in Sprint Review Meeting, Daily Scrum Meetings.
• Product Upgrade Testing involving Service Packs and Hot Fixes.
• Authoring Test conditions from the functional specification.
• Preparing Test Cases and executing Test Cases in different browsers.
• Preparing and reporting daily & weekly status report on testing.
• Involved in Functional, Ad-Hoc, Integration and Regression testing at various phases.
• Reports testing such as Crystal and Jasper reports and performed Database verification using
• Document Reviews of product related ‘Help’ files and online documentation.
• Team Coordination, Mentoring, Reporting test execution status and Defect reporting with the onsite and client relationship teams.

Tools & Technologies: Java, JSF, EJB3, Servlets, JSP, JDBC, HP Quality Center 10.0, HP Load Runner, HP QTP 10.0, SUSE® Linux Enterprise Server 10 (32- or 64-bit)

Confidential

Track Lead

Responsibilities:

• Performed initial tasks like Installation testing and Build Verification.
• Performed Installation testing Using virtualization (VMware) technology.
• Developed a Testing strategy before testing.
• Involved in developing test cases and test scripts based on the requirements using Quality Center.
• Maintained and updated Test metrics on build basis along with defects summary.
• Performed load testing using ldappy, I/O tests manually and Automated using Load runner.
• Involved in testing whole application to make sure with the free flow of application.
• Attending client call on schedules and preparation of MOM (Minutes of Meeting) after the Client Calls

Tools & Technologies: Java, J2EE, Java Scripts, HP Quality Center 10.0, Confidential Netware and Open Enterprise Server(OES), Windows XP/Vista, Linux, Test Director/Quality Center

Confidential

Track Lead

Responsibilities:

• Reporting test execution status and Defect reporting with the development teams
• Review of test cases and query updating.
• Test cases authoring / Execution..
• Prepared User Guide and Release Notes for the new application releases.
• Upgraded the application from the old version to a new version.
• Defect logging into Defect tracking tool - Mantis, defect closure and re-testing.
• Reporting critical issues and defects to the Dev. team and updating the status.
• Attending in daily, weekly status meeting while testing the application.
• Demonstrated the product to the customers using eLuminator.
• Tested the Application using Confidential Client.

Tools & Technologies: Java, J2EE, Java Scripts, HP Quality Center 10.0, Confidential Netware and Open Enterprise Server(OES), Windows XP/Vista, Linux, Test Director/Quality Center, Jira, Bugzilla