PROFESSIONAL EXPERIENCE
Confidential, Inland Empire, CA
On Site Service Consultant
Responsibilities:
- Work onsite at various customer locations, including distribution, manufacturing, government and health care customers to ensure proper product stocking levels by overseeing customer inventory locations;
- Act as key contact for customer on assigned accounts as it relates to current buying needs, buying patterns, identifying new opportunities to enhance customer relationships and problem solving;
- Assist customers with systems integrations to streamline ordering processes a new service offerings develop; implement and provide ongoing support for customers; provide customer training based on the implemented solution;
- Build customer relationships by identifying customer needs and/or providing solutions on each visit;
- Gain customer understanding of service offerings by using Advanced Selling Skills training;
- Gain understanding of customers' procurement strategies, processes and initiatives in order to drive growth and build relevance with the customer;
- Conduct business review with customer and Account Manage to consult on product movement, new purchasing opportunities and other problem solving activities; Attend customer meetings as a subject matter expert;
- Work with multiple customer sites to collect inventory data, perform the necessary implementations duties to set up new customer site, and consistently provide a high level of customer service;
- Self - directing, managing several projects simultaneously; organized with excellent time-management skills.
Confidential, West Covina, CA
Sales Administration
Responsibilities:
- Developed and maintained long lasting partnerships with customers / clients in a fast paced environment with critical deadlines
- Coordinated scheduling and customer needs, interfaced with all levels of management and executives
Confidential, Azusa, CA
Quality Assurance / Production Planner
Responsibilities:
- Managed inspection reports, testing supplier quality surveys, and document control of technical prints
- Prepared in-process inspection plans and maintained all inspection traceability reports, complying with international standards
- Trainer; Production scheduling
Confidential, Ontario, CA
Accounting Manager/Human Resources /Sales Admin
Responsibilities:
- Managed Accounts Payable, Accounts Receivables / Collections, Purchasing
- Closed out all month end reports, reconciliations, General Ledgers, and prepared company financial statements
- Inventory Control, reconciliation and reporting
- Maintained payroll and confidential personnel records; Onboarded all new employees
- Refined and streamlined company procedures for better organization and time management
- Implemented safety program; filed safety reports compliant with Confidential guidelines
- Administration for President, National Sales Manager, and local Sales Manager
- Expanded relationships with key customer executives; maintained customer contracts, addendums and sales reports
- Company check signer on all accounts
Confidential, Ontario, CA
Jr. Escrow Officer
Responsibilities:
- Processed escrows from open to close, pulled title reports, customer signing agent, Notary Public, packaged loan documents, closed and balanced files
- Daily office administration; processed bank deposits, wire transfers, company check signer, prepared bank account reconciliations
- Trained and supervised office personnel
