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On Site Service Consultant Resume

Inland Empire, CA


Confidential, Inland Empire, CA

On Site Service Consultant


  • Work onsite at various customer locations, including distribution, manufacturing, government and health care customers to ensure proper product stocking levels by overseeing customer inventory locations;
  • Act as key contact for customer on assigned accounts as it relates to current buying needs, buying patterns, identifying new opportunities to enhance customer relationships and problem solving;
  • Assist customers with systems integrations to streamline ordering processes a new service offerings develop; implement and provide ongoing support for customers; provide customer training based on the implemented solution;
  • Build customer relationships by identifying customer needs and/or providing solutions on each visit;
  • Gain customer understanding of service offerings by using Advanced Selling Skills training;
  • Gain understanding of customers' procurement strategies, processes and initiatives in order to drive growth and build relevance with the customer;
  • Conduct business review with customer and Account Manage to consult on product movement, new purchasing opportunities and other problem solving activities; Attend customer meetings as a subject matter expert;
  • Work with multiple customer sites to collect inventory data, perform the necessary implementations duties to set up new customer site, and consistently provide a high level of customer service;
  • Self - directing, managing several projects simultaneously; organized with excellent time-management skills.

Confidential, West Covina, CA

Sales Administration


  • Developed and maintained long lasting partnerships with customers / clients in a fast paced environment with critical deadlines
  • Coordinated scheduling and customer needs, interfaced with all levels of management and executives

Confidential, Azusa, CA

Quality Assurance / Production Planner


  • Managed inspection reports, testing supplier quality surveys, and document control of technical prints
  • Prepared in-process inspection plans and maintained all inspection traceability reports, complying with international standards
  • Trainer; Production scheduling

Confidential, Ontario, CA

Accounting Manager/Human Resources /Sales Admin


  • Managed Accounts Payable, Accounts Receivables / Collections, Purchasing
  • Closed out all month end reports, reconciliations, General Ledgers, and prepared company financial statements
  • Inventory Control, reconciliation and reporting
  • Maintained payroll and confidential personnel records; Onboarded all new employees
  • Refined and streamlined company procedures for better organization and time management
  • Implemented safety program; filed safety reports compliant with Confidential guidelines
  • Administration for President, National Sales Manager, and local Sales Manager
  • Expanded relationships with key customer executives; maintained customer contracts, addendums and sales reports
  • Company check signer on all accounts

Confidential, Ontario, CA

Jr. Escrow Officer


  • Processed escrows from open to close, pulled title reports, customer signing agent, Notary Public, packaged loan documents, closed and balanced files
  • Daily office administration; processed bank deposits, wire transfers, company check signer, prepared bank account reconciliations
  • Trained and supervised office personnel

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