SUMMARY

• Seasoned engineering leader with over 21 years of experience. Recognized for strong testing mentality, focus on end - user experience and an eye for quality defects.
• Specialized in Test Engineering (QA), SDLC methodologies, release management, high quality product release, networking technologies, testing embedded systems, distributed systems and test automation.
• 19 years of work experience in the U.S. and most recent 2 years of team building and product ownership in U.S. Citizen.
• Willing to relocate to the United States on a right opportunity. Open to visit U.S. for the interview purpose.
• Proven track record for successfully building and managing technical teams, cross-functional and cross-geography (onsite and offshore) execution.
• Expert in NPI (New Product Introduction) process. Managed multiple product / software releases with highest level of quality coverage and customer satisfaction.
• Highly skilled in software/ product testing, covering test plan preparation, feature testing, system testing, solution testing, performance testing, user experience testing.
• Strong advocate of quality and end user experience, with detail oriented approach. Passionate to solve hard and ambiguous problems.
• Experience in building complex multi rack test lab / testbeds in a cost effective way
• Championed the SSPL (Stress, Scalability, Performance and Latency) test area.

TECHNICAL SKILLS

Traffic test tools: PaGent, IXIA, N2X, Smartbits, LoadRunner, Silk performer, Spirent Adtech

Defect tracking and Escape defect analysis tool: GNATS; Test information tracking/ reporting tools TIMS/ JTMS; JIRA; Document Review tool PRRQ

Programming languages: TCL/Expect, Perl, C

Project planning: Microsoft Project.

Operating systems: JunOS, Cisco IOS, Linux, Windows

Hardware: Juniper Router and Switch products, Cisco Router and Switch platforms

Networking protocols: Spanning Tree, VLAN, TCP/IP, RIP, OSPF

Technology areas: CDMA PDSN, Home Agent, mobile IP, Mobile Backhaul. Application Oriented Networking (AON); Service Oriented Architecture (SOA).

Testing Skills: SSPL testing (Stress, Scalability, Performance and Latency), API testing, Application testing, Embedded system testing, Distributed System testing, User Experience testing. IMTQN - CMAT (Certified Mobile Application Tester) professional.

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager, Test Engineering

Responsibilities:

• Built and mentored a strong, and highly motivated team.
• NPI lead for the product delivery and QA owner of the ACX5000 family of routers.
• These are High-density, high-capacity aggregation routers for Carrier Ethernet.
• I have delivered the product on-time with highest quality and a great emphasis on user-experience.
• This product has seen a record number of Beta customers, and no major customer found defects during the Beta cycle.
• Fully automated the test suites, which reduced the GTM time frame.
• Installed end-to-end clocking solution lab, with automated test suites.
• This addressed the time to market of new feature developments.
• All these are achieved with minimal capex spend (with more than 50% reduction in the original capex projection).
• Managed the customer escalations and addressed the field found issues.
• Handled TL9000 Audits. Installed strict guidelines to adhere to the process throughout the NPI cycle.

Confidential, Sunnyvale, CA

Senior Manager, Test Engineering

Responsibilities:

• Product and solution testing of the Access & Aggregation product portfolio (MX104 and ACX family, and MX circuit emulation MIC), which also includes end-to-end clocking tests and customer deployment scenarios.
• ACX series of products are Universal Access Routers optimized to enhance the mobile subscriber experience while significantly improving network monetization for service providers.
• MX104 is a modular and highly redundant Universal Edge Router.
• Escalation and critical issues management.
• Capital resource management (internal and external h/w, s/w and test tool management and cost optimization) - helped to reduce the equipment costs by 30%.
• Defining the product test delivery milestones; analyzing the PR trend; proposing new Methodologies for quality coverage with an emphasis on the test automation.
• Installed automated smoke test suites which helped to find defects early in the test cycle, reduced code commit time by 50% and also reduced the test escapes and customer found defects.

Confidential, San Jose, CA

Manager, Software Development

Responsibilities:

• Responsible for the delivery of the Confidential products in various form factors - covering System testing, performance and longevity testing.
• Built a complex lab network to support multiple testbeds and remote access to offshore team.
• Led the swat team to recreate the customer found issues and provided the necessary solution to address the issues.

Confidential, San Jose, CA

Manager, Software Development

Responsibilities:

• Responsible for the overall product delivery of PDSN (Packet Data Serving Node), Home Agent (HA), and cell site router MWR1900 products - covering feature tests, SSPL tests and test automation.
• (PDSN and HA are the products deployed by CDMA (Code Division Multiple Access) network operators.)
• Led the solution discussion and partnership activities with the RAN vendor.
• Installed the process for the ISO 9000 compliance and audit preparation.

Confidential, San Jose, CA

Senior Software Engineer

Responsibilities:

• System test lead for the PDSN (Packet Data Serving Node, a mobile wireless gateway in the CDMA network which acts as a connection point between the Radio Access and IP networks) and Home Agent project
• Introduced a new testing area called 'SSPL' (Stress, Scalability, Performance and Latency), which has proved to be very effective in finding system level problems and performance issues; and effectively reduced the number of Customer Found Defects.
• It was later introduced in other product lines as well.
• Represented test team in the program meetings, Escape Defect Analysis meeting, Business Unit partners meetings.
• Worked with multiple teams in different geographical locations and conducted training for remote teams and offshore teams in the product testing and system testing area.

Confidential

Software Engineer

Responsibilities:

• Worked on automated test suite development for LAN-WAN Router-cum-Gateway.
• Developed a test tool to send traffic over multiple ports of terminal concentrators.