Test Manager Resume
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Detroit, MI
SUMMARY
- Project Management Professional wif a history of over 20 years of successfully applying process improvement practices during all phases of teh project life cycle.
PROFESSIONAL EXPERIENCE
Confidential, Detroit, MI
Test Manager
Responsibilities:
- Responsibilities include working wif Development teams and managers to TEMPeffectively manage resources and environments for critical software projects.
- Managed teh End to End testing for teh GM Owner Center application.
- Provided overall management and coaching to 15 onsite resources, including two 3 rd party resources.
- Ensured test cases were developed and peer reviewed per teh project's plan for a major banking client.
- Performed a test feasibility assessment and developed an execution plan for a major retail client.
- Presented plan to C level executives.
Confidential, Ann Arbor, MI
Quality Engineer
Responsibilities:
- Responsibilities included working wif cross functional teams to define, capture, and establish CMMI - compliant processes.
- Served as a CMMI process quality, audit, and peer review expert for teh Data Warehouse Center of Excellence, evaluating process and project work product quality and TEMPeffectiveness.
- Participated in a SEI CMMI SCAMPI B L2 appraisal.
Confidential, Detroit, MI
Test Manager
Responsibilities:
- Managed teh testing for projects dat included Interactive Voice Response (IVR) systems, Web and mainframe-based applications. Scope included Healthcare Reform, Well Care Management, Customer Care and audit issues
- Utilized IBM Rational ClearQuest, MS Project, MS Excel, MS PowerPoint, DbVisualizer and Toad for Oracle to complete assignments
Confidential, Ypsilanti, MI
Project/Program Manager
Responsibilities:
- Managed teh delivery of Professional Services Application Lifecycle Management (ALM) engagements including cost, quality, schedule, revenue attainment, 3 rd party contracts and profit margin.
- Engagements types included Testing as a Service, product installations, Proof of Concepts, product customizations and training. Also mentored and provided guidance to program managers, project managers and technical consultants.
- Managed 4 - 12 projects concurrently
- Managed 3 rd party contracts for 95 resources (9 vendors) for a $9M/year program
- Managed international team members in India, China, Israel and teh Ukraine
- Utilized HP ALM, SharePoint, MS Project, MS Excel, MS PowerPoint and to complete assignments
Confidential, Detroit, MI
Test Manager
Responsibilities:
- Successfully managed teh testing phases for 26 projects in one year
- Reviewed and approved System Requirements (SRD) for assigned projects
- Utilized Clarity, HP Quality Center, SharePoint, MS Project, Rally, MS PowerPoint and Clarity to complete assignments
- Maintained and processed product regression suites. Tested software products and documented test results.
- Also reported and tracked defects by providing reproducible defect reports, and worked wif other team members to document and close issues.
Confidential, Detroit, MI
Global Testing Manager
Responsibilities:
- Developed a customer approved test strategy in 30% of teh normal delivery time
- Managed international testing team members from Brazil and India to ensure delivery of quality products to clients in teh US y Utilized Clarity, HP Quality Center, SharePoint, MS Project, MS Excel and MS PowerPoint to complete assignments
- Created an organizational level Cm plan, designed, developed and implemented CM standards, processes and procedures (change control, release, baseline audits and archive).
- Deployed processes utilizing Computer Associates Endevor and Borland Star Team to teams in US, Australia and Mexico
- Successfully managed 40 error free software releases, including two major VISA/MasterCard compliance releases to an international banking client, teh Bank of Australia
- Interviewed, hired and trained configuration management staff to successfully execute processes and procedures
