SUMMARY

• Highly efficient, detailed and talented Telecommunication Supervisor experienced in planning and scheduling the delivery of IPTV, DATA and VOIP services to MDU's, SDU's and businesses by means of Fiber Optics, Coxial or CAT 5e/6e cables.
• Energetic, positive, hardworking, with strong attention to quality detailed installation, troubleshooting and experience working in a high volume environment.
• Professional demeanor with excellent written and verbal communication skills and the ability to interact effectively with management, engineers, project team, clientele and vendors in order to meet deadlines with emphasis on top quality customer service.
• Sound understanding of the importance for safety and quality installations with trusted independent judgment with minimal supervision as well as in a collaborative team environment.
• Independent sense of ownership, proactive, conscientious, thorough, and deadline driven.
• Ability to handle complex tasks in a high pressure environment with superior follow up and follow through skills.
• Highly organized with the ability to manage multiple priorities.

OBJECTIVE

• Seeking a career oriented position in a challenging environment, providing opportunities for growth and advancement within a company where I can utilize my knowledge and extensive supervisory experience towards becoming a valuable team member.

PROFESSIONAL EXPERIENCE

Confidential

Telecommunication Supervisor

Responsibilities:

• Work with upper management on new contracts awarded by high end condominium associations in Miami, Aventura, Boca Raton and Palm Beach consisting of 300 - 2,000 units, in the planning, project management, and roll­out phase prior to team deployment of installation of services to common areas and all units.
• Serve as liason between upper management, HOA managers and HOA board members in coordinating meetings during the various phases of installation to ensure the highest level of collaboration in order to effectively complete quality installations and effectively meet deadlines.
• Work with and educate condominium residents on the full scope of work, scheduling, manpower, materials and procedures in order to reassure residents of quality and timely installation to their units.
• Oversee the complete rewiring of condominium units and common areas with Fiber drop for ONT's, CAT 5/6 or coxial cables for services to STB's or computers and address HOA managers, board members, and residents' concerns as they arise during the installation.
• Supervision of 18 - 25 technicians on each project with various tasks such as Trenching conduits for pulling Fiber and cables from our MDF's/ IDF's to Vaults or Splice boxes and termination Confidential the premis or ONI, installation of CISCO switches for DATA services to Rukus AP's and IPTV's in common areas. Collaborative teamwork with my technicians to ensure best practices on all installations in order to deliver quality IPTV, DATA and VOIP services.
• Weekly review and approval of my technicians' timesheets for submission to Human Resources.
• Weekly reports to managers focusing on project deadlines, technical issues, resolution of issues, inventory and completion of BOM sheet for replenishment of materials.
• Work with upper management in the project completion phase to ensure timely deadlines; overall quality completion of project, and ensurance of successful inspection.

Confidential

Lead Installation Supervisor

Responsibilities:

• Responsible for inspecting the complete installation process of Fiber Optic cables, Optical Network Terminations (“ONTs”), Set Top Boxes (“STBs”), Switches, Battery Backups (BBUs), Adtran Switches, PBX Phone systems to ensure quality delivery of DATA, Internet Protocol TV (“IPTV”) and Voice services to customers.
• Responsible for monitoring and maintaining quality assurance and compliance targets.
• Ensured products installed with company assurance standards and procedures.
• Quality testing of installed equipment for proper function and service delivery.
• Ensuring QA inspections and testing are carried out in a timely manner.
• Provided weekly reports to managers of installations and testing or issues with services.
• Maintained awareness as to customer satisfaction and service.
• Reporting to management any customer complaints with regards to services or installation procedures.

Confidential

Premis Technician

Responsibilities:

• Installation of U-Verse (Internet Protocol TV “IPTV”, DATA, Voice) services for homes and businesses including Switches, Access Points (“Aps”), Set Top Boxes (“STBs”) and Routers. Installation of drop lines, Optical Network Termination (“ONT”), Outside Network Interphase (“ONI”), and maintenance of equipment to ensure stable operating signal levels.
• Installed, maintained, repaired, and tested fiber optics signal, CAT5e, and coaxial cable paths using JDSU testing meter.
• Installed and terminated Coaxial, CAT5e, CAT6, RJ45, RJ-11 and 66/110 blocks.

Confidential, Weston, Florida

Installation Supervisor

Responsibilities:

• Managed and Inspected for Quality Assurance the pre-wiring of new construction homes with Cat5e, Cat6, Coxial and Fiber Optic cables.
• Assisted with Quality Assurance for installation of Network Interphase Devise (“NIDS”), Inside Network Interphase (“INI”), smart panels and proper termination of all cables and splitters for quality service and appearance.
• Managed inventory to ensure proper supply of necessary equipment for daily installations and repairs.

Confidential, Miami, Florida

Responsibilities:

• W ork Hanger Maintenance on Boeing 737- 757- 767- MD90 and their related systems.
• Heavy maintenance C checks and Quality Assurance on Boeing 737- 757- 767.
• Inspect general Aircraft systems including, Engines, APU, Airframes and Avionics.
• Performed cabin maintenance and preservation modification on MD90.
• Worked Line Maintenance on Boeing 727-757, Airbus A-300 and their related systems.
• Calibrated maintenance equipment, voltmeters, signal analyzers and multi­meters.
• Installed, repaired, and serviced Communication/ Avionic equipment.
• Performed and handled scheduling for inspections on Boeing 727-757-767.
• Tested, repaired, and replaced electronic systems and subsystems on these aircraft.
• Troubleshoot and maintained electrical wires, fuse boxes, and pop fuses.
• Conduct Engines/ Airframes hourly Inspections and their related components.
• Assist in engine removal, installation and test run on Airbus A-300, Boeing 727
• Troubleshoot, removed and replaced malfunctioned landing gears on A- 300,A-310
• Experienced in utilizing blueprints, schematics, and aircraft manuals.
• Removed, bench-tested and replaced cockpit equipment.
• Troubleshoot; removed and replaced bad fuel system on aircraft.
• Removed and installed engines in aircraft nacelles under urgent time sensitive requirement.
• Removed, repair and installed Auxiliary Power Unit on Boeing 727,757 and A- 300.