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Quality Assurance Analyst Resume

Tallahassee, FL


Tools: SQL Developer, SQL Server Management Studio, Team Foundation, HP Quality Center, Remedy, SoapUI, Selenium, JIRA, WinSCP, PuTTY

Languages: XML, HTML, SQL, Javascript

Software: MS Office 365, SharePoint, Visio, Curam

Methodologies: Agile, Scrum

Platforms: Windows, Linux, Android


Confidential, Tallahassee, FL

Quality Assurance Analyst


  • Perform QA activities for two large teams in an Agile environment
  • Verify and validate functional and design specifications for departmental systems and applications
  • Assist in the decomposition of business requirements into functional requirements
  • Develop and define testing methods for legacy system application enhancements and modernization projects
  • Develop and execute test scripts
  • Log, verify, and track defects
  • Serve as the adoption lead for the implementation of CA Test Data Management (TDM)

Confidential, Tallahassee, FL

Systems Project Analyst


  • Developed policies and procedures for the new Bureau of Quality Services Management
  • Reviewed testing - related deliverables and confirmed the accuracy of test results
  • Served as the administrator for departmental testing tools (Microsoft Test Manager)
  • Configured and customized tools at the enterprise level and for individual projects
  • Assisted and trained departmental staff on test plan development, use of testing tools, best practices for project testing, test script development and preparation of test data
  • Developed, maintained, and documented software testing standards, including standards for the testing process, utilization of testing tools and the tracking of test results

Confidential, Raleigh, NC

Software Tester/Staff Development Specialist


  • Developed test cases and executed scripts for a Curam (web-based) application
  • Created test data
  • Served as backup batch operator
  • Logged, verified, and tracked defects in JIRA and HP Quality Center
  • Developed workarounds for county staff to use until defects were fixed
  • Prepared and presented training sessions
  • Evaluated training needs and TEMPeffectiveness

Confidential, Raleigh, NC

Administrative Support Associate


  • Administered contracts and grants
  • Coordinated departmental faculty searches
  • Trained new staff members
  • Designed, created, and maintained websites for faculty members and the Psychoeducational Clinic
  • Maintained inventory for equipment and office supplies

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