Center Manager Resume San Mateo, CA - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential - San Mateo, CA

Center Manager

Responsibilities:

Manage the overall operations of Center including supervision of team members and the administration of center sales performance, profitability, and customer experience objectives. Hire and train all new members as well as keep good morale and a positive working environment for both employees and customers,
Responsible for achieving and surpassing established financial center sales goals. Establish and grow existing relationships and add new ones by cross-selling bank's products and services. Provide leadership, training, and support to less experienced personal bankers and other branch staff members.

Confidential - Phoenix, AZ

Department Manager

Responsibilities:

Responsible for managing daily activities of departments, including, but not limited, to merchandising, planograms, scheduling, stocking, and solving employee issues.
Owned and operated new Avis/Budget Car Rental Agency in Las Cruces, New Mexico and El Paso, Texas. Responsible for creating new relationships for agency to meet and exceed agency established goals. Accountable for total profit and loss of owned agency, including sales, marketing, and customer service. Train and manage all employees for all phases of sales and operations.

Confidential - Houston, Texas

Sales Manager

Responsibilities:

Responsible for establishing goals and objectives for retail sales and commercial sales for the business, including two locations in Houston, Texas.
Achieved 120% of sales goal wifin six months.
Responsible for the day to day supervision of the inventory and loss prevention teams. Accountable for achieving product loss goals and developing shrink control guidelines and behavior.
Achieved inventory shrink of 10-15% below budget.

Confidential - El Paso, Texas

Market Manager

Responsibilities:

Responsible for the profit and loss of the El Paso and Las Cruces Markets to include retail sales, business to business sales and indirect retail sales.
Responsible for 5 managers and 75 employees.
Consistently exceeded sales goals by 10-20% by implementing creative business plans and ensuring the execution of those plans.

Confidential - El Paso, Texas

Vice President, Manager

Responsibilities:

Managed $200 million deposit portfolio to include business development, customer service and problem resolution. Developed departmental budgets including goals and objectives. Consistently exceeded yearly deposit sales goals by 15-17%.
Managed the daily operations to include Foreign Exchange Department, Letters of Credit Department, Foreign Correspondent Bank Operations Department and the International Private Banking Department. Developed departmental budgets including goals and objectives.