DevOps/Network Support Resume Plano, TX - Hire IT People

SUMMARY

5+ years of IT experience as a QA engineer/production support engineer for banking/insurance based domains 3+ years in practicing DevOps, CI/CD, infrastructure automation, quality engineering and release management
Experience in setting up CI/CD pipelines using Jenkins, Bitbucket, Maven and VSTS
Excellent understanding of source code management principles and systems, particularly Git
Experience in integrating code quality tools such as SonarQube, Veracode in CI/CD pipelines
Strong exposure to infrastructure as a code/configuration management tools such as Terraform, Ansible, Puppet and for provisioning and managing software versions on the server
Strong exposure to AWS and Azure cloud platforms, microservices and test - driven development
Strong hands on experience in scripting languages such as Groovy, Shell scripting
Participated in the release cycle of the product which involved environments like development, QA, UAT and production
Familiar wif software testing methodology and best practices and understanding of the software development life cycle
A highly motivated, energetic individual, a team player wif excellent communication and inter-personal skills

TECHNICAL SKILLS

Cloud platforms: AWS, Azure

Framework/Tools: Maven, Nexus, Terraform, Ansible, Puppet, SonarQube, Veracode, JIRA

Versioning Tools: BitBucket, GitHub

CI Tools: Jenkins, VSTS

Containers: Docker

Web/Application Servers: Apache 2.x/1.3.x, Tomcat, WebSphere 6.x/5.x, WebLogic 9.x/10.x/12c

Bug Tracking Tools: Web Prompt, Bugzilla

Test Management Tools: Quality Center

Automation Testing Tools: QTP, Selenium WebDriver

Test Framework: TestNG

Project Management Tools: Microsoft Project 2013, Microsoft Visio, Microsoft Office Suite

Operating Systems: Microsoft Windows, Red Hat Enterprise Linux 6.0

Databases: Microsoft SQL Server 2014, Oracle 11g

Programming/Scripting Languages: Java, Shell scripting, Groovy script

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

DevOps/Network Support

Responsibilities:

Establish communication between instances and upload applications into source code repo for automation/devops work
Set up free style project and pipeline, source code management, build triggers and post-build actions using Jenkins and deploy applications into Tomcat
Configure webhooks in Bitbucket to trigger a build in Jenkins
Create nightly builds wif integration to code quality tools such as SonarQube
Integrate Jenkins and Nexus to manage versions for build artifacts
Write playbooks to provision EC2 instances on AWS cloud
Build pipeline using VSTS to deploy applications into Azure cloud as a part of migration and manage release definitions on various environments
Analyse solution based on network requirements and provide front door support to sales for AT&T Advanced Sales Automation Platform
Evaluate network business case and understand technical services/requirements
Identify the problem, provide support over phone, chat, eCRM tools and emails and interact wif sales

Confidential, Fargo, ND

People Data Management Operations Support

Responsibilities:

Data management processes-consultation wif program and line partners
Working wif executive hire, venture integration, large-scale reorganization, rewards upload and job elimination
Working wif MS Office (primarily Outlook and Excel) to record data and communications

Confidential, Stoughton, MA

Internship

Responsibilities:

Member of project team driving improvements for supply chain/transportation operations
Participate in business requirements meetings
Assist in customer engagement process, manage customer relationships by being on top of customer requests, queries and issues
Map, document and recommend process improvements
Accountable for status reporting, minutes of meetings
Actively engage wif internal partners throughout the organization to meet and exceed customer service levels and transport-related KPI's

Confidential

QA Engineer

Responsibilities:

Work closely wif developers and QA members to develop test plan, define test requirements and lead in preparation of test cases based on the business requirements
Prepare and execute test cases based on test scenarios drawn from functional requirements
Develop and execute automation scripts for functional testing of various modules using Selenium WebDriver and TestNG
Execute Selenium test scripts for cross browser compatibility
Conduct regression testing for new deployments and changes
Manage, track and report defects using QC and responsible for communicating the status to development team
Perform back-end testing using SQL queries to ensure data integrity
Ensure timely delivery of test results to the intended stakeholder

Confidential

Production Support Engineer

Responsibilities:

Execute and monitor PERT (Program Execution at Remote Terminal) End of Day batch runs for customer and bank accounts
Conduct integrity checks for batches
Troubleshoot aborted programs, take corrective measures and report those to development teams
Generate reports and archive data to history tables