SUMMARY:

Quality Assurance & Testing Leadership / Project Management & Delivery

AREAS OF EXPERTISE:

• Quality Assurance Program & Testing Center of Excellence Development (strategies for process integration, flexibility and extensibility, monitoring and management, compliance enablement, and a culture of quality and compliance.).
• Change Management (frameworks and strategies for organizational change, maturity models, communication and training for technical implementations).
• Test Management (strategies and implementation plans, team development for all knowledge levels, strategic visions for Agile, SAFe, Waterfall, Hybrid and Agile transformations).
• Project Management (project plan creation and methodology for scheduling, and control techniques such as critical path analysis).
• Technical Strategies, Management and Automation/Continuous Testing Delivery (automation initiatives - DevOps, standalone products/tools and system validation).

TECHNICAL MANAGEMENT:

Frameworks: Keyword Driven, Data Driven, Hybrid, BDD, Unified Functional Testing (UFT), .Net, Page Object Model (POM)

Test Build & Integration Tools: Maven, Jenkins, CI/CD (Concourse)/Cloud, Azure, Bamboo, Message Gateway /Solace

Automation Testing Tools: Selenium, Junit, TestNG, Cucumber, Spring Boot, SoapUI, Postman, Rest Assured (API), TOSCA, Perfecto - Mobile Virtualization Library, MS SQL Manager, Apache POI

Programming Languages: JAVA, JavaScript, JSON, Gherkin, SQL, C#

Markup Languages: HTML, XML, XPath

Databases: MySQL, Oracle, SQL Server, Marklogic, PRO2SQL

Repositories / Process Tools: HP Quality Center, JIRA, ALM, Qtest, SharePoint MS Office Suite; including Visio and Project

PROFESSIONAL EXPERIENCE:

Confidential

ERP Program Test Manager (Consultant)

Responsibilities:

• Spearheaded framework development and team knowledge advancement to support an ERP program.
• The team suspended all validation due to lack of system understanding and testing best practices.
• Provided leadership and strategic vision accomplishing validation of all functional/integration requirements and system end to end workflows in 4 months.
• Successfully established User Acceptance processes for previously skeptical stakeholders.
• Built out an automation team and started the process of continuous test delivery in order to keep up with demands.
• Finalized the framework and repeatable processes, roles and responsibilities, and model for maturity to reach the level of sustainability.
• Defined objectives, CSF’s, KPI’s, metrics, and testing processes and data collection protocol to support metrics reporting.

Confidential

Program Test Manager (Consultant)

Responsibilities:

• Led testing practices, building capabilities and delivery efficiencies for Agile XP development for a Confidential acquisition, Fund Accounting Trade enrichments, Transaction Hub workstream.
• Successfully managed a technical team of SDET’s and automation architects for CICD process changes and continuous test delivery.
• Key collaborator with c-level executives to meet acquisition timelines and validation levels for operations readiness, including planning for integration testing across 5 workstreams in preparation for a Model Office Testing initiative.
• Outcomes included cost savings by reducing team by 10 resources, expanded automation and changes to CICD process, resulting in uncovering issues earlier in the develop lifecycle, and increased speed to production.

Confidential

Sr. Test Manager (Consultant)

Responsibilities:

• Led the quality program and testing governance (developed strategy) for regulatory programs including integrating Canada and US collection activities for 60 BMO internal, vendor owned, and third-party applications for nine workstreams across three portfolios .
• Provided leadership, strategic vision and planning for all P&C workstreams, directly managing multiple business analysis and testing teams located in US, Canada, India and Poland.

Confidential

IT Quality Manager (Consultant)

Responsibilities:

• Developed the User Acceptance approach for infrastructure projects.
• Trained the Services Provider testing team to implement the process.
• The development process included working with all levels of executives and managers.

Confidential

Sr. Project Manager (Consultant)

Responsibilities:

• Recommend approach to meet corporate mandate for a 10% cost reduction by moving investment Banking functions offshore without impacting operational efficiency.

Confidential

Change Manager (Consultant)

Responsibilities:

• Successfully managed processes and deliverables for a target state including a new application for customer onboarding processes, application customization, and data warehouse processing for a single point of view.
• Change included organizational structural changes and a standardized risk assessment approach changing fundamental guidelines and procedure for all lines of business.
• Collaborated with the OCM enterprise lead (Toronto corporate offices) to build out the corporate change management framework.

Confidential

Quality Lead & Delivery Specialist

Responsibilities:

• Assigned to AML program ($25M annual budget) to provide quality leadership after delivery of an article (mandatory implementation of requirements after regulatory audit) was unsuccessful.
• Re-engineered approach, including the development of an automation tool used by 32 application development teams (Waterfall, Agile, Hybrid) in 29 countries to validate transactions prior to submitting for AML analysis.
• Engagement led to the successful delivery of the article and approach was adapted as a delivery model for other articles. Wrote the content and managed the development of an online self-service portal.

Agile Coach &Delivery Specialist

Confidential

Responsibilities:

• Testing team was not meeting expectations and jeopardizing non-negotiable product release.
• On location in Mumbai, India, over 3 months redesigned the automation strategy contracted to Confidential, restructured testing team of 100 testers - new roles & responsibilities, introducing test and data architecture, and model-driven testing as input into automation. Developed a testing maturity model with clear measurable criteria for each level. Product release date was met.

Agile Coach

Confidential

Responsibilities:

• Initiative to transform two-thirds of Corporate and Investment Bank software development from waterfall to agile.
• Coached analysts, and testing teams from no automation to in-sprint automation and performance testing for agile releases.
• Designed the process to fold into enterprise waterfall bi-yearly testing initiatives.

Portfolio Test Manager

Confidential

Responsibilities:

• Managed testing forecasting and budget for the 3 portfolios, Infrastructure, Payment Net & Legacy System, Internal Applications (establishing first formal testing capabilities), eventually with an onshore/offshore staffing model of 60.

Program Test Manager & Technical Project Manager

Confidential

Responsibilities:

• Developed and managed quality program, testing and delivery for Confidential product offerings.
• Sterling & Euro Self-Issuance in six countries and international expansion covering 26 countries in Europe, Canada, Latin America, and Asia.
• Four years, 21 projects, zero production defects.
• Built out first testing initiative with an onshore/offshore model.
• The system comprised of integrated card manufacturing and distribution, card use / transaction processing, operational support procedures and data warehouse integration encompassing development from 4 vendors.