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Software Quality Assurance Manager Resume

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Durham, NC

SUMMARY

  • Extensive experience in Software Quality Assurance Analyst/Technical Business of diversified fields in all phases of Software Development Life Cycle (SDLC) and (STLC). Recent experience includes management, lead and supporting activities. QA Strategy and methodology in several major firms developing software for the financial and retail industries. Experience including: Manual, Mobile and Automation Testing, develop Test Plan, Test Case, Test Script highly skilled in data analysis and debugging. Solid knowledge in various Automated testing tools like SeleniumWebDriver.
  • Overall plan, management, and execution of the entire UAT flow including development and implement UAT test strategy, Framework, UAT test plan, UAT test scenarios, Checklists, test cases, and defect management based on company testing standards and processes
  • Recruitment, management, mentoring and coaching of UAT/Functional Team test resources
  • Participate in Post Implementation Review and provide feedback on behalf of the UAT team
  • Functional management of virtual UAT teams including both external and business resources across multiple projects, multiple countries, and various time zones
  • Experience in SQA Analyst/Automation Engineer include manage team in onshore and offshore and maintaining Requirement Traceability, planning, coordinating, supporting and testing all application during SDLC all stages of STLC
  • Extensive experience with multi - tier tech architectures, RDBS structures, and enterprise applications using Oracle on Unix while implementing QA methodology Agile/Scrum on Sprint Cycle and Waterfall
  • Experience in analyzing business needs, specification and communicating it to developers. Including investigating and resolving problems with software functionality. Acting as liaison between SME, business, and stakeholders
  • Experience in executing various types of testing unit, functional, system, end to end, Usability, Regression, UAT and also follow and help the defect resolution and coordinating all application
  • Efficient knowledge in tools like JIRA, Zephyr, SeeTest, Selenium WebDriver, Salesforce, HP QC/ALM, QTP, Load Runner
  • Experience testing web (cross-browser), mobile native app iOS, Xamarin (iPad), Windows (Microsoft Surface, Lenovo, Dell), Chromebooks and Android including Client server and Desktop application
  • Extensive experience in working with the Automation Engineer team using Selenium Web Driver with java, developed the scripts, synchronize, validate and debugging the scripts and hands on experience on Hybrid and Keyword, data driven framework with page object and factory page concept
  • Expert in working on enhancing the Automation framework using Maven, and Run the Test suite using TestNG
  • Use Jenkins for contentious integration, GIT HUB/ SVN/MERCURIAL for version control management.
  • Use Gherkins Syntax to test the behaviors of the Application using Cucumber
  • Working knowledge API testing using POST Man client and RestAssured with JAVA for REST API
  • Develop various SQL queries to validate data in backend in relational database tables in SQL server
  • Manage onshore &offshore model resources (JPN, UK, IN), defining and running Standard Operating Procedure
  • Experience using all collaboration tools such as HipChat and Slack or agile tools such as Kanban board

TECHNICAL SKILLS

  • Automation Tools/Frameworks: Selenium WebDriver, TestNG, Apache POI, Gherkin, Cucumber, Firebug, Log4j, Extent Reports, HP - Quality Center, ALM, JIRA
  • Languages: Java, SQL, HTML, XML, CSS
  • Databases: Oracle 10g/11g, Microsoft SQL Server, MySQL, MS Access
  • Development Tools: Eclipse, Oracle SQL Developer, Maven, Git, Jenkins
  • Operating Systems: Linux(Red Hat, CentOS, Ubuntu ), Windows, Mac, Android, iOS

PROFESSIONAL EXPERIENCE

Confidential, Durham, NC

Software Quality Assurance Manager/Test Strategist

Responsibilities:

  • Test Manager/ Strategist with a wide range implementation in designing, implementing, and teaching Software Quality Assurance and Testing Engineering, defining and running Standard Operating Procedure, UAT Framework and Management functions. Collaborate with the Task Order Manager, IT Solutions Architect, UAT key members and other Tiger Team members to:
  • Design the Quality Assurance and Test Management function for the DevOps team.
  • Develop and implement Test Strategy, frameworks, scripts, checklists and data for UAT Document the standards, policies, and procedures for the Quality Assurance and Test Management function.
  • Assist in the build or buy decision for Quality Assurance and Test Management Tools (Jira, Xray)
  • Train members of the DevOps team in the Quality Assurance and Test Management function as it relates to their roles and duties

Confidential, New Jersey, NJ

Lead Software Quality Test & Automation Engineer

Responsibilities:

  • Overall plan, management, and execution of the entire UAT flow including UAT test strategy, UAT test plan, UAT test scenarios, test cases, and defect management with testing standards and processes as established by the PMO
  • Web based application to track patient records, E-prescription and different health insurances
  • Web application for an internal client website page using selenium automation.
  • Clean-up the issues with broken xpaths on every new releases
  • Interacted with key cross functional team member like stakeholders, BA, DBA, Developer other IT Department to finalizing the requirements on regular basis, and followed the Agile (Scrum) methodology approach
  • Extensive experience in Identifying, Reporting and Tracking Defects using JIRA throughout defect life cycle
  • Used Gherkins Syntax to test the behaviors of the Application (BDD), using Cucumber with TestNG, Maven, Selenium (Web) and STS (IDE) with java language
  • Reviewed the Test Basis, designed and documented Test Strategies, Test Plan, Test Cases in Zephyr and executed test cases
  • Responsible for writing and maintain Selenium WebDriver scripts for functional testing using data driven framework.
  • Developed test code in Java language using Eclipse, IDE and TestNG framework.
  • Setup the Automation framework using Selenium to run test cases in multiple browsers and platforms
  • Responsible for identifying test cases for manual and Automation with Selenium WebDriver for Smoke Test, Functional and Regression Tests

Confidential, New York / New Jersey

Lead Senior SQE/Automation

Responsibilities:

  • UAT: Functional management of virtual UAT teams including both external and business resources across multiple projects, multiple countries, and various time zones
  • Management of the plan and execution of the entire UAT flow including UAT test strategy, UAT test plan, UAT test scenarios, test cases, and defect management with testing standards and processes as established by the stake holders/PMOS
  • Lead SQE efforts on new platform/features with rapid adoption amongst all educational institutions
  • Configure devices for SeeTest Automation Tool and move the Java Script to Eclipse for further enhancement
  • Enure the automation xpath is correctly configured and encapsulated for the necessary fields
  • Ensured Chrome Web store, Windows store, and Apple submissionare according to the guidelines
  • Lead the QA effort for Team D since day one, troubleshooting and testing School of Core Education for 2-12 and K-1 Applications for submission to Apple on each build version
  • Responsible for delivering best quality end-to-end testing of all functionalities (including backup/restore, sharing on user-generated content such as mobile Native, Web, and Common Read on Teacher/Student Profile
  • Worked closely with Product Owner to determine Acceptance Criteria and detailed functional and usability test cases for each deliverable of the software and project implemented services
  • Completed Regression testing on Mobile (iOS/iPad, Surface/Lenovo) and maintained repository of test cases
  • Reported project status, defects report (Jira), Zephyr verification, and issue escalation in timely manner
  • Worked closely with Lead Developer to track defects and verification of resolution

Confidential, NY

Lead Software Quality Analyst

Responsibilities:

  • Responsible for organization-wide Quality Assurance strategy; responsible for creating and refining organization test and quality assurance procedures, creating and applying Standard Operating Procedure including mobile testing and troubleshooting
  • Android Mobile Testing using Simulation/Samsung Device
  • Testing Confidential apps using server at hosting provider then moved to virtual boxes at AWS
  • Lead Quality Assurance efforts for product: ProbonoManager, LawHelpInteractive and CitizenshipWorks
  • ProbonoManager: A legal opportunity, time and billing management software designed specifically to aid major law firms manage their pro bono efforts and requirements. Platform was Microsoft web apps stack of Sharepoint, XMLAW, MSSQL 2008, SQL Reporting in addition to performing the entire core test.

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