SUMMARY

• Implementation & Release Manager: 16+ years’ experience in Project, Test & Release Management of large ERP/HCM/ Workday implementation projects, acquisitions, software upgrades and client enhancements.
• This includes gathering requirements, resource management, testing, contingency planning and cutover to Production.
• Test Manager: Experienced in managing the teams and client through all various phases: Unit, QA, Integration, System, Smoke, Interface, Regression, IAT (Internal) and UAT (Client User Acceptance Testing)
• IT Project Manager: Manage project execution to ensure adherence to budget, schedule, and scope.
• Develop or update project plans for IT projects including information such as project objectives, technologies, systems, schedules, funding, and staffing.

TECHNICAL SKILLS

• Exemplary experience in a wide variety of HRMS application software products: Workday, PeopleSoft, Workforce Time and Attendance, Kronos, ADP, Taleo, SuccessFactors
• SDLC, Agile, SCRUM, Waterfall
• Test & Defect Tracking Tools: HP Quality Center, Maestro, JIRA, Zephyr, Selenium
• SharePoint, Microsoft Project, Excel, PowerPoint, Visio
• Excellent communication, collaborator, strategic - forward thinking leader and mentor

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Sr. Workday Quality Assurance Test Manager

Responsibilities:

• Global Project: Workday Software HRMS installation for a high visibility internal launch of over 98 global countries in one roll-out: Staging, RTM, Testing/Manage team across all modules focusing on Business Process, Security Groups/Roles, Calculated Fields, EIB loads, Third Party Vendor testing/communication
• Hands on Data Staging/Testing and Management in Workday to prepare the test data and test environment across all modules of Workday (HR, Time & Absence Management, Payroll, Benefits, Financials, Talent).
• Lead a team of data stagers through the various phases of staging/execution: QA, Global Payroll, E2E (End-To-End), Training, SRT (Service Rehearsal Training)
• Mass EIB loads to PRODUCTION Workday for production payroll
• Create and push out new "methodologies" to improve the efficiency and streamline the process
• Manage integration runs across multiple teams to ensure quality and timeliness: staging, scheduling, troubleshooting
• Report to upper management progress of data staging and results via reports, metrics and meetings
• Facilitate and lead status/metric calls with other taxonomies/management and teams
• Manage and escalate defects and issues to payroll/configuration team
• Partner with Workday vendor to resolve security and configuration issues

Confidential, Park, IL

Client Architecture & Test Manager

Responsibilities:

• Test and Project Lead for internal Workday upgrade project for Senior Management
• Reported progress to Senior Management and project stakeholders
• Managed project in order to ensure it was kept on track and in motion by integrating the teams, managing defects, creating contingency plan and reporting test/development statistics
• Integrations with internal domains and third-party vendors, i.e. Workday, HR Imports, Time and Labor and Payroll
• Setup the test environments prior to start of test kick off (access, role setup and security

Confidential, Chicago, IL

Release Manager

Responsibilities:

• Multiple faceted roles: Release Management, Test Management, Project Management, Ongoing BAU management, Team Manager, Mentor
• Various HRMS implementation projects including Workday, Workforce Software, myHR, PeopleSoft, Taleo
• Managed multiple on and offshore teams involving the Development, Integrations, Unit, QA, IAT, client acceptance testing (UAT) a successful release to Production
• Create Release Calendar/manage environments and coordinate Release Planning meetings across teams
• Developed SOP processes to utilize across teams. Ensured adherence, thereby reducing Sev-1 and Sev-2 defects turnaround time 50%
• Reported overall project progress/status to upper management, stakeholders and client
• Streamlined the overall management of input and output integration files with third party vendors, by creating a master tracker in SharePoint, thereby reducing time delays and increasing profitability and efficiency levels by 50%
• Managed the automation of regression testing, resulting in major cost savings for the company across multiple clients
• Estimated and obtained management support for the time, resources and budget required to execute
• Setup the test environments to be utilized (access, role setup and security)
• Exercised and enforced Agile, Waterfall, SCRUM and/or SDLC methodologies
• Traveled to client for requirements gathering and on-site UAT testing
• Client facing: Organized and communicated “dashboard reports” (metrics and daily statistics) and assisted with the client in the creation of the overall UAT and cut over plan to Production
• Release and Project Management of Post-Production and BAU activities including change requests, fixes and upgrades
• Global projects: ensured local regulations, translations, security and compliance laws are met according to country and local requirements

Confidential, Chicago, IL

IT Project Manager/Lead Systems Analyst

Responsibilities:

• IT Project Manager for client implementations in regards to system setup and testing
• Gathered/Analyzed requirements for HR setup of new implementations
• Managed and troubleshot test and Production defects - see through to resolution.

Confidential, Chicago, IL

Programmer & Configuration Analyst

Responsibilities:

• Configuration set up, verification and test/de-bug of Payroll, Time and Labor and Benefits Admin Implementations
• Executed outsourced payroll activities
• Programmer: client customized programs/created custom screens using C++ and CSL